Rococity (rococity.com) has a 3.0 out of 5 rating on OK.one, based on 403 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 45% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.
Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the website is extremely easy to navigate, offering a wonderful and wide variety of appealing clothing choices to browse and explore. Many individuals also find the entire ordering process quite straightforward and feel excited while awaiting their new garments. Some reviewers were not happy with the product quality, stating that the delivered garments feel like cheap polyester instead of the advertised linen. Furthermore, customers noted that the items feature low quality printed patterns rather than the promised embroidery, making them entirely different from the online pictures.
Auto-generated from all reviews of this business. For reference only.100% FAKE SITE PLEASE DONT BUY FROM ROCOCITY VERY VERY POOR QUALITY OF SHIRT AND OANT ITS LIKE 20₹ or 30₹ No return policy only fraud policy is available in rococity god will hit you and your kids with your family Allwys sick problem in your house
Ordered April 27th, 2024 still not received June 3rd. Their mailbox is full so can't contact. Now I see the reviews.
I ordered 5 shirts, 3 were good and 2 were not. They do not accept returns, they will only give you a 10% coupon for a future purchase. The 2 shirts, 1 was missing a button hole, the other was a cheap polyester printed shirt. Waste of money, Now there mailbox is full and not accepting emails.
The quality is so horrible, they are selling 5€ pieces for this price. The printing quality is soooo bad you can see the pixels. Save your money for something else
the artwork on the printed fabric appears to be a screenshot from another company's product. It is so blurry that you'd question whether your glasses are smudged. This is the absolutely worst quality clothing product I have ever encountered.
Cannot get onto their site through Facebook and have just now tried to purchase something through internet with their rococity.com and it tells me I can’t either 🤬
Sent me wrong size and they want me to pay to send it back. I liked the print but the quality is poor.
They took my money but never delivered my shirts and now refuse a refund. A scam!
The "Japanese Art shirts collection" is an ugly scam, what you get is a one sided print on a cheap 100% synthetic fabric. nothing, except the print, is even close to the shirt shown in the advertisement picture which shows a Linen/cotton nicely designed shirt. DISAPPOINTMENT
Sent wrong size. Refused to refund or replace. Will just waste your time until you give up.
The products look nothing like the ads and the return policy is a scam. They don’t contact back and there is no return address. Communication is awful. AVOID AT ALL COSTS.
Poor Service - no refund no answer! Low quality - do not buy anything from them. I am very disappointed with what I received. The customer service wrote me, that they will check. After several emails from my side until now, no answer received.
Avoid - they are a waste of money. Bad quality products that don't match what they display on their website - they use images of a far superior product to lure you in. The seams are crappy and even falling apart on some shirts. They also sent incorrect sizes and yet have failed to rectify it any of the issue despite repeated emails.
SCAM SCAM SCAM What you see is soft cotton linen garments. What is you get is the same print but on a Polythene bag. Even the prints are pixellated. DO NOT TRUST / WASTE your money. The garments are not wearable with no wash care labels making it a fraud.
Agree with all before and most certainly to come. Could not bother sending them back, they are now poor quality cleaning clothes
Wish I would have checked the reviews, before I placed an order. Ordered a shirt on the 11 April 2024, ive had no communication from Rococity to explain the delay. Claim to be a UK brand, but the contact address is in China.
I recently purchased several items from Rococity Clothing Shop and unfortunately, I was quite disappointed with the quality of the products received. The clothing I ordered did not meet the advertised quality as depicted on their website. Upon receiving the items, it became evident that the pictures displayed on their website were, in fact, sourced from other web shops. The actual products differed significantly in terms of quality and appearance from what was advertised. This was quite disheartening as the expectation set by the website did not align with the reality of the received items. The discrepancy between the advertised and actual quality of the clothing was quite noticeable. The fabric and overall craftsmanship did not live up to the standards portrayed on their website, leading to a sense of misrepresentation. While the designs showcased on the website were appealing, the actual products fell short in terms of both quality and originality. This experience has certainly impacted my perception of Rococity Clothing Shop, and I would caution others to be wary when considering purchases from their online store.
Alas I did not read the reviews before buying. Arrived after almost 3 weeks from China. Same poor experience of receiving goods that were not the quality, or made of the material described or shown on the website. No labels indicating fabric, country of origin or care instructions. Very very poor quality. Complaint now with PayPal to resolve. Buyer beware. Avoid!
Unfortunately this is just a Chinese site selling very poor quality clothing pretending to be far better. The front page states founded and run by family....handmade made to order clothing brand in UK - It isnt. The material quality is poor particularly the sweatshirts and the patterns are obviously taken from small pictures and scaled up until they are blurry and indistinct. I bought 4 items - two were completely unwearable the others just poor.
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