I like the clothing style as well as…
I like the clothing style as well as designs.
About Rococity
Data updated- Website
- rococity.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 159 reviews
- Replies to negative
- 0% (0/186)
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Is Rococity legit?
Rococity (rococity.com) has a 3.0 out of 5 rating on OK.one, based on 403 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 45% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers frequently mention that the website is extremely easy to navigate, offering a wonderful and wide variety of appealing clothing choices to browse and explore. Many individuals also find the entire ordering process quite straightforward and feel excited while awaiting their new garments. Some reviewers were not happy with the product quality, stating that the delivered garments feel like cheap polyester instead of the advertised linen. Furthermore, customers noted that the items feature low quality printed patterns rather than the promised embroidery, making them entirely different from the online pictures.
Auto-generated from all reviews of this business. For reference only.What people say
Cheap Tat
The photos are nothing like what you’ll get sent, and that’s if your purchase does ever turn-up. But worst of all, you cannot unsubscribe from them, try as many times as you like. They will plague you for the rest of your life with their cheap rubbish.
Been on a shirt buying spree for this…
Been on a shirt buying spree for this summer. Products arrived in a timely manner very light material which is great for Australian summer. Have added another purchased for shorts plus 2 more shirts. Totally decked out for Queensland heat and going out.Admittedly the quality is not what was advertised. Big difference from what was on the site to what arrived. Buyer should check first hey!
Great clothes
I love the stuff that I purchased already! My only complaint is my first batch of shirts that i bought, I bought a couple of pull over shirts and they are one size to small for me and I didn't send them back for the appropriate size?
Great product line.
Great product line.. so easy find what I like !!
The company is fraudulent
The company is fraudulent. The shirts are not cotton Linen they are polyester. They mail them from Nsw but insist you return them to China. I am waiting for a refund but the company state that the shirts are stuck in customs and that I have to pay to release the items even though there are no details about how to pay this fee. This has been an expensive mistake for me as I bought 4 shirts for gifts. A terrible company.
Quality of product and timeliness of…
Quality of product and timeliness of delivery is good and can be trusted. Thanks.
Deceptive Advertising - NO RETURNS !!!
Rococity does NOT provide for returns For wrong sizes unless the customer pays the freight to and from China! Website has no hint of this - they instead offered me a 30% off coupon on a future purchase. Products I received are poorly made and run on the small side. STAY AWAY and waste your money elsewhere!
The online catalogue is well laid out…
The online catalogue is well laid out and easy to engage with. The purchasing process is simple and straightforward. I have yet to receive my purchases so ATM I cannot comment on the quality or fitting.
Sept 2024
Sept 2024, UK online purchase. Unfortunately, I cannot leave a negative review! I wish I had checked Trust Pilot before spending £30 on possibly the worst garment I have ever seen. Online, the plum blossom short-sleeved shirt looked ideal. It arrived after about 2 weeks, crumpled up in a torn plastic bag, it is very badly made, badly sized, with an appalling blurry "screen print", it does not feel like "linen blend" and the care/manufacturing label has been cut out of the shirt. It looks nothing like the shirt as advertised online. I am currently working on email no.3 with them for a full refund, but don't hold out much hope after reading these reviews. I will chase it up via PayPal and our local trading standards team. Avoid at all costs, it does seem like a clickbait type scam.
superb quality, crisp, vibrant colours.
Items are of superb quality, colours are vibrant and designs are crisp and precise. I am delighted with all the items that are above expectations in every regards. Shopping was fun, I like the web page design and the wonderful original items presented.
Stylo neck t-shirt,must havewanted to have them
I wanted to have them, quite bad,so when im required to fill up th credit card info.I was down.. Then i notice paypal & debit card for visa can be used.I didnt have a paypal.Long story short..Manage to order,$ deducted,,Its a sunny day.
Terrible Experience - Avoid This Store
Terrible Experience - Avoid This Store I had a very disappointing experience with Rococity.com. I ordered an item that was advertised as a khaki color in size X, but what I received was completely different in color and did not match the advertised size. When I contacted customer service, they asked for photos, which I provided, but the situation only got worse. After several back-and-forth emails, they informed me that I would need to return the item to China at my own expense, despite the fact that the mistake was entirely theirs. Their return policy is unreasonable and unfair, especially since I was deceived by false advertising. I ended up filing a dispute with my bank to get my money back because their customer service was unhelpful and unresponsive. I will never shop with Rococity.com again and would advise others to avoid this store. Their product quality and customer service are both extremely disappointing.
It was so very smooth
It was so very smooth, and felt very secure, and I will be back, and soon I hope.
Poor quality materials
Poor quality materials. Badly stitched. Bad fit. Look great online but awful in reality. So disappointed. Hoping for nice clothes to go out in. Reality is gardening clothes,!!
This was great because at least it also…
This was great because at least it also serve a very small island like Timor-Leste where I am from. So, I would say it's worldwide company and I am am happy about it. This company also has very unique type of business by only having Japanese fashion. It says about your strengths as well. I am also thrilled to learn that this is apparently a family business, well done. Not forget to mention, of course I like the discount and free shipping offers as well. Wish you lots of success! From a tiny, tropical and mountainous island, Timor-Leste Agostinho Cabral
I love the shirts and the Japanese…
I love the shirts and the Japanese designs. The only drawback is the delivery time. This is based on my previous order.
It was unnecessarily complicated…
It was unnecessarily complicated getting to a point of narrowing choices to Men’s clothes.
Rococity.com is very clearly a scam
Rococity.com is very clearly a scam. I lost money buying shirts advertised as made of linen and though I received the clothing, they were made of some cheap synthetic. Paypal was not at all helpful.
Great items at great prices! Very unique shirts and apparel! Highly recommended.
Great items at great prices!
Artssus
Cottonwardrobe
Gomenin
Tokyo-Tiger
Korsina
Wearshes
Wendlly
Wrenoin