Rosegal

I like the top very much

I like the top very much. Fits perfectly and very comfortable. The fabric always looks neat, no wrinkles and travels well

Michelle FiggeroaUnited States · 2 reviews · Experienced 2022-11-08 · Posted 2022-11-19

It's a SCAM!!!

11/202022 I finally receive an email from Rosegal saying they have shipped a partial shipments of my order. This is amusing and infuriating at the same time since the last email I sent I requested them to CANCEL my order and send a COMPLETE REFUND. I am completely disappointed with my experience with Rogal. IF this was a legit company it wouldn't be so hard to CONTACT SOME ONE IN PERSON!!! STILL EXTREMELY UNHAPPY!!!! I no longer need the things I ordered since I had to purchase a dress to wear to my husband's Christmas party being how this order was NOT EXPEDITED AS STATED AT THE TIME OF PURCHASE!!!! I ordered $158.93 0n 11/11/2022. Rosegal took money from my banking institution and sent me an email thanking me for my purchase saying it had been processed. That same night Rosegal send me ANOTHER email saying "they will process my order asa I pay for my purchase". I answer this email explaining it has been paid for and recieve nothing back from Rosegal. I try to call Rosegal on 11/17/2022 and sit on hold for about an hour. Then a recording comes on and tells me "no one is available to take my call and please leave a detailed message which I do. I received no call back . 11/18/2022 I call Rosegal again at an earlier time of day. Put on hold AGAIN by the automated system, just to recieve the EXACT SAME MESSAGE saying "no one is available to take my call, leave a message!". Again I leave a message. Still NOTHING from Rosegal! This was a purchase that was SUPPOSED TO BE EXPEDITED and it's been a full week!!! I'm taking this to my banking institution, my state Attorney general and every social media outlet I know of!!!

Reccomend

The top is SO very comfy, it keeps me cool love the fabric J and the size is just perfect, the tops that get from rosegal are beautiful and true to size, I would definitely recommend to other people

Rayna Reilly United States · 2 reviews · Experienced 2022-11-08 · Posted 2022-11-11

Rosegal aka Thieves Guild

I ordered from them for Halloween and a gift for my daughter. I made sure my address was correct before ordering. I dont know how the last number of my zip code got deleted and a Raleigh zip code added too. Because of this I believe my order was returned to customs in CA. I have asked repeatedly for a refund and Rosegal customer service said my request for refund was denied because its not their responsibility that my address was incorrect.

Crystal ZachariasUnited States · 4 reviews · Experienced 2022-09-09 · Posted 2022-09-10

Beautiful designs but could use better materials

I ordered several items in two different transactions from Rosegal. I absolutely love their designs. However, almost everything I have received is made from super thin, nearly translucent, and stretchy polyester. It seems like thin swimsuit material. In fact, I ordered two swimsuits that had the same material as most of the shirts I received. For the swimsuits, I did not mind this material, but for many of the clothing items I received, it is unflattering. The metal chains on some shirts are made of incredibly thin and delicate metal that almost seems like pressed aluminum foil. Other decorative pieces on the clothing were made of plastic, which I did not mind. One issue I faced is that none of the straps on the tank tops are adjustable and the straps tend to be too long for me. I can probably alter these myself, but it is something to keep in mind when purchasing. I also broke a strap on one of the tanks while trying it on, even though I felt I was being extremely careful, but I will call that a user error. Most of the shirts seem to fit fine when following the size guides, but I did find a few shirts to be a little tight for my liking and since they are made of super thin material, they cling to the skin, showing off any fat rolls. Overall, I liked the fit of each item I received. Two of the items I ordered did not fit me right, but that is the risk you take when ordering clothing online. Another thing I did not like is that some of the items were only one piece when I felt they could be separate pieces. For example, I ordered a dress that looks almost like a shirt-like dress under a corset and skirt. However, the corset and the shirt-like part were patched together as one piece. The dress would have been amazing if the corset part was a separate piece or if it must be sewn on, it should be layered on top of the shirt-like part rather than patched together (I hope that makes sense). However, I would still absolutely wear this dress if it was made of better material because it fits amazingly. I strongly feel the dress should have been made of cotton but unfortunately, the material of this dress makes it seem like a low-budget Halloween costume. I felt like the material was too thin on almost every piece I ordered and would have preferred to see other materials used. I personally would pay more to receive clothing with the same designs as Rosegal but using higher quality materials and if the materials were better, I would gladly order clothing from the website on a regular basis. I hope they consider using better materials, but for now, I will likely not be placing any orders in the future.

I just ordered two items got email…

I just ordered two items got email realized I ordered wrong size pants .contacted customer service through messenger. They want url I ordered from told them I ordered off the app . They acted like they had no idea about the app. Just needed to change size. Out of my size. On particular item .the other item was same price.but insist I give them url.

I received the order which is supposed to be size 18 but is more like a 14

I received the order which is supposed to be UK 18, I am a size UK 16 and it is way too small. I would like an exchange as I like the product. I cannot submit my order number in the correct box on the website having tried numerous times.

Temple ArenaUnited States · 1 review · Posted 2022-08-25

would definitely recommend!

wish the straps were adjustable but other than that Great value...The fabric is so soft and comfortable...Perfect fit and shipped fast! Beautiful, exactly as pictured Amazing quality! fits exactly by size!

will definitely buy again

This is by far my favorite shirt from ROSEGAL and I have a lot!!! Wore it once and received compliments everywhere I went!!!!nnFabric is soft and the grommets for the lacing are very sturdy.

Where is my order rosegal?

Where is my order rosegal? I have not received it and I was able to track it now I’m not able to it so no information available. I feel I got ripped off. I will never buy from them again!

DONT BUY FROM THIS SO CALLED COMPANY

DONT BUY FROM THIS SO CALLED COMPANY! What I ordered was so big I could have put me and another person in it! They only want to refund me $12 for a $35 outfit! I got scammed!

Karli PhillipsUnited States · 2 reviews · Verified · Posted 2022-08-02

THIS COMPANY IS SUCKY

I liked them the first go around and then the quality dropped drastically and now they are telling me my address is incorrect so I won't receive the items I paid for even though it is the airline they use that has my package and I already received my second package at that address! I was hoping to just get the rest of what I ordered and deleting the app even though I have a refund credited to my wallet but I guess not. **I have been going back and forth with their customer support for a few days with no luck. I don't even want to open the latest response because I am getting very angry over this. It has been a month since my package was "handed over" to the airline that ships their products and they seem to think I am doing something on my end.** DO NOT BUY FROM THIS COMPANY. YOU ARE BETTER OFF JUST WALKING AROUND NAKED 😂 **EDITED AFTER RESPONSE FROM COMPANY** A PARTIAL REFUND OF 8 DOLLARS FOR ISSUES OF NO FAULT OF MINE? YOY KEEP CLAIMING FIRST MY ADDRESS IS THE PROBLEM(WHICH IT WAS NOT) THEn NOW YOU SAY "WELL YOUR PHONE NUMBER IS WRONG SO, YEAH, THIS IS ALL YOUR FAULT." YOUR AIRLINE HAS MY PACKAGE AND ISN'T GIVING IT TO USPS WHAT IN HADES BOOTY HOLE! I WISH I COULD GIVE A 0 STAR. JUST KEEP MY MONEY. YOU OBVIOUSLY NEED IT MORE THAN ME.

Bralmarys BatistaUnited States · 3 reviews · Posted 2022-08-02

Love it!

I've only had great experiences with them. Items quality is great same as pictured and the prices are super affordable.

Best Product.

Ese UkhuriegbeNigeria · 3 reviews · Posted 2022-07-07

It is really different

Love it love it, looks so cute PERFECT FIT I FINALLY FOUND A STYLE THAT I LOVE. I absolutely love this!!! Love this one, fabric is good!

Jennifer Lynn BassUnited States · 2 reviews · Posted 2022-07-04

I loved everything i got.

I wasn't sure at 1st about ordering from this website. But i am glad i did everything was prefect. Will be ordering again. Plus it didn't take long for the shipping, which it shocked me. I even loved how each piece came in like it's own Ziploc bag. The colors and pictures on the clothes was just like they show.

I’m gonna keep it.

This is made really well, it's super cute and true to size. nI'm 5'6 140lbs and ordered a medium.

great fit nice material

This was the top that kept popping up on Facebook advertising for RoseGal it caught my attention. I love butterflies so i opened the page and discovered the amazing world of Rose Gal clothing. I purchased this one in 4xl but bit too big so had some one take it in and wear it ll time it is cute flattering to body type love it so much ordered another in different color.

I loved everything i got.

I wasn't sure at 1st about ordering from this website. But i am glad i did everything was prefect. Will be ordering again. Plus it didn't take long for the shipping, which it shocked me. I even loved how each piece came in like it's own Ziploc bag. The colors and pictures on the clothes was just like they show.

Very reliable

Great amazing designs for plus size clothing. Love the quality of the material!