Rug not as pictured
Reply from Rugs Direct2026-07-14
Hello, We are sorry the rug did not meet your expectations regarding its appearance. We are always working to ensure our product images accurately represent our items. The Rugs Direct Team
About Rugs Direct
Data updated- Website
- rugs-direct.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 97% (33/34)
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Is Rugs Direct legit?
Rugs Direct (rugs-direct.com) has a 4.2 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Home & Garden and its reputation is good. 78% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-10.
What people say
Extremely satisfied! Could not have been more pleased with…
Could not have been more pleased with our Rugs Direct experience. We were able to locate a rug in a pattern and color we previously owned and loved in the larger size needed for our new home at a very reasonable price. Rugs Direct did a wonderful job of keeping us informed about our order and delivery was surprisingly quick. Highly recommend!
Reply from Rugs Direct2026-07-01
Hello, We're so pleased to hear that you had such a positive experience with us! It's wonderful that you found the perfect rug in the right size and at a great price. We're also glad our communication and quick delivery met your expectations. The Rugs Direct Team