Running.Diet (running.diet) has a 2.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Sports and its reputation is poor. 63% of reviews are 1 star, a relatively high share; The business has replied to 89% of negative reviews. Last updated 2026-09-02.
Joggo or Running Diet is a Scam! PayPal Offers No Help
Joggo or Running Diet is a complete scam! As other reviewers have offered, the links go dead or they push you back indefinitely into a queue awaiting your plan, even after you have paid your $46 for it, and even after you have paid the additional $4.99 for rushed same day delivery of your plan.
Sadly PayPal who processes their payments does not seem to care and there is no such thing as buyer protection with them. You can literally make a request for refund within 3 days, well within Joggo/Running Diet 14 day guarantee period and not be rewarded a refund.
You can and should file a claim and escalate it to a dispute with PayPal and despite they offering a 180 day window for such, they will settle in favor of the seller. Some huge red flags here people. I don’t know what’s going on anymore.
Yes companies have been hard hit and affected by COVID but this is not the way. Imagine trying to get your life and health back on track and getting scammed with no support from PayPal. Totally sucks! #canceljoggo #goodbyepaypal
Update September 9, 2021: My email correspondence will show that I did request a refund after 3 days. It has never been honoured.
Reply from Running.Diet2021-09-09
Hello.
We are really sorry for the inconvenience. However, we do have a strict refund policy.
Please accept our sincere apologies for the inconvenience.
Running Diet Team
I got my plan within an hour even without the rush order. I like the daily communication encouraging my activity. So far so good!
Reply from Running.Diet2022-08-12
Hello!
We appreciate your positive feedback about the running diet. All the best practices we've experienced we have used in our new app Joggo. We hope you will like it too!
Running Diet Team
Scam - signed up initially but never received any information. I tried to a cancel my automatic subscription but any link available is bogus. I WANT OUT OF THIS SUBSCRIPTION AND CAN'T!!
Reply from Running.Diet2021-09-06
Oh no!
We sincerely apologize for the troubles you've had with the app.
We'd be happy to take a look into this for you, please contact us at [email protected].
Thank you.
Running Diet Team
I am really enjoying Running Diet. I have always hated running and for the first time and I am starting to love it.
Reply from Running.Diet2022-08-12
Hello!
We appreciate your positive feedback about the running diet. All the best practices we've experienced we have used in our new app Joggo. We hope you will like it too!
Running Diet Team
So far this app has been a huge motivator for me. I enjoy how the plan gradually helps you to be a more efficient runner and let’s you redo a week or two if they are missed. I am still new to the program but I am enjoying it nonetheless. Can’t wait to see where it will take me in a couple weeks.
Reply from Running.Diet2022-08-12
Hello there,
We appreciate your feedback and are glad you enjoyed your experience! We have now grown and changed. If you are curious to check the new us, we invite you to the Joggo app! Hope your experience will continue to be the best!
Running Diet Team
The app gives me the extra motivation to get going. Takes out the planning part of your daily exercise and you can just follow along and run.
Reply from Running.Diet2022-08-12
Hello!
We appreciate your positive feedback about the running diet. All the best practices we've experienced we have used in our new app Joggo. We hope you will like it too!
Running Diet Team
I’ve been using this for about 2.5 months and my running has gone from barely one mile max to 5 miles with ease! I was a bit bummed out when I logged into the webpage and it told me to log into the app because it kind of reset my plan (which I had already mentally prepped for) but it had me do an evaluation run and then placed me where I needed to be, which was super cool. It might be automated, but it’s been working so well for me.
Reply from Running.Diet2022-08-12
Hello!
We appreciate your positive feedback about the running diet. All the best practices we've experienced we have used in our new app Joggo. We hope you will like it too!
Running Diet Team
It's been 3 weeks and I lost 13 pounds. I just stop eating refined sugar and running twice à week. The tips and little challenges have help me get back to running. I recommand it to everyone. Anybody can do this !
Reply from Running.Diet2022-08-12
Hello there,
We appreciate your feedback and are glad you enjoyed your experience! We have now grown and changed. If you are curious to check the new us, we invite you to the Joggo app! Hope your experience will continue to be the best!
Running Diet Team
Just a site/ app with pre-organized workouts and meal plans (not personalized); don’t expect any kind of interaction or actual “customer service/ support”…other than that I feel it’s a good way to start a running routine
Reply from Running.Diet2021-09-06
Hello.
Thank you for your feedback.
Have a lovely day ahead.
Running Diet Team
DONT BUY IT!!!
Poor customer service, they just take your money and don’t care about the person. Complete waste of money!! Do not buy from here- go to a well known trusted company!
3 months later I receive a reply on here saying they have contacted me with a solution - still no contact at all....
Reply from Running.Diet2021-09-09
Hello.
Thank you for contacting us.
It seems like our customer support has got back to your request with a solution.
We are still looking forward to your reply.
Have a lovely day ahead.
Running Diet Team
It would be fine if the days matched up with the actual day of the week. It kept saying that it was Thursday when in real life it was Wednesday for example. Which messed up their training schedule. Also, you can listen to music outside the app which made it hard to run, for me anyway. Otherwise, the app is good.
Reply from Running.Diet2021-09-06
Hello.
Could you please drop us a letter at [email protected] and our support team will assist you right away?
Have a lovely day ahead.
Running Diet Team
This is a SCAM!!!
I haven't been able to access the "app" in months to use and cancel the subscription. I was charged the $66 renewal fee but when I'm trying to access what I had already purchased it takes me to a dead webpage.
Don't waste your money on this crap. Save your money and just go for a run!
I already reported the charge as unauthorized as this charge was not even completed from the original group that I had authorized.
Reply from Running.Diet2021-09-09
Hello there!
Thank you for reaching out to us. We will try to find you via the "find reviewer" option to gather specific detail about our case. We are really sorry for the inconvenience.
Looking forward to your reply.
Have a great day!
Running Diet Team
COMPLETE SCAM! I purchased the one year program yesterday and immediately had buyers remorse. I have been trying to connect with customer support and the link does not work. I get the plan (if you can call it that) and it is links to articles and tips but the actually workouts are locked and additional fees are required to access them. Not worth it and will do all I can to get refunded. I will NEVER use this program.
Reply from Running.Diet2021-09-06
Hello there!
Thank you for reaching out to us. We will try to find you via the "find reviewer" option to gather specific detail about our case. We are really sorry for the inconvenience.
Looking forward to your reply.
Have a great day!
Running Diet Team
This is a SCAM! I still have not heard received any plans till now, after 72 hrs and I still have not received my plans yet. I am going to report you to fb for being a scammer and cheat people’s $. Karma will befall you for scamming ppl now in such poor economy.
Reply from Running.Diet2021-09-06
Oh no!
We sincerely apologize for the troubles you've had with the app.
We'd be happy to take a look into this for you, please contact us at [email protected].
Thank you.
Running Diet Team
Very easy to follow app with various ability levels
Reply from Running.Diet2022-08-12
Hello there,
We appreciate your feedback and are glad you enjoyed your experience! We have now grown and changed. If you are curious to check the new us, we invite you to the Joggo app! Hope your experience will continue to be the best!
Running Diet Team
Great workout planner that meets your needs and gets you running!
Reply from Running.Diet2022-08-12
Hello there,
We appreciate your feedback and are glad you enjoyed your experience! We have now grown and changed. If you are curious to check the new us, we invite you to the Joggo app! Hope your experience will continue to be the best!
Running Diet Team
Using this app I have been able to move forward from struggling with 2 miles to breezing past three and making 5 miles in 63 minutes. I am proud of myself and looking forward to improving every week by using the running diet!! Thank You!!
Reply from Running.Diet2022-08-12
Hello!
We appreciate your positive feedback about the running diet. All the best practices we've experienced we have used in our new app Joggo. We hope you will like it too!
Running Diet Team
Actually very satisfied with what has been provided to date.
I have been with Running.Diet for about 4 months now. I actually like that I can dictate me moving forward, backward or staying the same. It is all up to me and what I do, the actions I take that are given me as to my advancement. I actually like that I do not have to move forward if I choose.
Reply from Running.Diet2021-09-06
Hello.
Thank you for your review.
It helps us grow.
Have a lovely day ahead.
Running Diet Team
Overall it's been really good to get me moving and running again.
I enjoy this program and it has got me running again after a couple year break. I like the recipes and even though I'm not on metric, they seem easy enough to calculate for the US. I wish they had a workout diary, but that is something you can do on your own. Overall it's been really good to get me moving and running again. Thanks!
Reply from Running.Diet2022-08-12
Hello!
We appreciate your positive feedback about the running diet. All the best practices we've experienced we have used in our new app Joggo. We hope you will like it too!
Running Diet Team
Excellent program. Really helping me to become a better runner and gets me out every day.
Reply from Running.Diet2022-08-12
Hi there! Thanks for sharing your experience. We are glad you enjoyed the running diet. However, now we'd like to invite you to Joggo app where we put all the best practices and learned from previous experiences!
We promise it's much better!
Running Diet Team