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Running.Diet

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102 reviews

2.2102 reviews
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About Running.Diet

Data updated
Website
running.diet
Category
Sports
Location
United States
Status
Unclaimed
Replies to negative
89% (57/64)
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About this business

Easiest to follow running plan for weight loss

Written by the business, not verified by us.

Is Running.Diet legit?

Running.Diet (running.diet) has a 2.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Sports and its reputation is poor. 63% of reviews are 1 star, a relatively high share; The business has replied to 89% of negative reviews. Last updated 2026-09-02.

What people say

really glad I read these reviews…

Also really glad I read these reviews before signing up!

Reply from Running.Diet2021-09-30

Hello. We are really sorry to hear that our reviews do not build trust. If you have any questions, please feel free to contact us anytime at [email protected]. Our support team will be glad to help out. Take care. Running Diet Team

Do not purchase

Do not purchase. They will continue to charge you even after cancellation. When you complain they will not reimburse you.

Reply from Running.Diet2021-09-30

Hello there! Thank you for reaching out to us. We will try to find you via the "find reviewer" option to gather specific detail about our case. We are really sorry for the inconvenience. Looking forward to your reply. Have a great day! Running Diet Team

Terrible

Terrible - charged in USD not AUD but this is not stated. Plan is not personalised at all - then they ask for more money to get an tailored exercise plan.

Reply from Running.Diet2021-09-21

Hello. Thank you for your review. Our support team has contacted you directly in order to resolve the issue. Have a lovely day. Running Diet Team

Not happy at all with Joggo

Not happy at all! I have all these charges that wasn’t authorized. I purchased 3 month plan $33 now I have all these other charges that are unauthorized! The is no phone number for customer service. No way of contacting them!! I have to report to my bank ther Fraudulent actions on my bank account! The are not legit!!

Reply from Running.Diet2021-09-21

Hello. Thank you for stopping by. We have reached out in private and come up with a solution for your case. Take care. Running Diet Team

I would rate this a negative 5 as well

I would rate this a negative 5 as well. There is no assistance if you are logged out of your account and cannot make a new password. You also cannot deactivate your account with the email link provided in the terms of service. The email link is not valid. There is also no customer service support phone number. Do not purchase if there is any thought you may need to cancel!!!!!! they will charge you money and not be able to assist you in anyway with your account and or charges.

Reply from Running.Diet2021-09-21

Hello there! Thank you for reaching out to us. We will try to find you via the "find reviewer" option to gather specific detail about our case. We are really sorry for the inconvenience. Looking forward to your reply. Have a great day! Running Diet Team

I really like the diet

I really like the diet! It would be cool if you could track your meals snacks and see real time calories and tips!

Reply from Running.Diet2022-08-12

Hello there, We appreciate your feedback and are glad you enjoyed your experience! We have now grown and changed. If you are curious to check the new us, we invite you to the Joggo app! Hope your experience will continue to be the best! Running Diet Team

glad i read the ratings and reviews…

glad i read the ratings and reviews first!

Reply from Running.Diet2021-09-09

Hello. Thank you for contacting us. We are sorry to hear that our reviews frightened you. We do hope to redeem ourselves in the future. Take care. Running Diet Team

I would give a -5 if possible

I would give a -5 if possible. Terrible customer service. Fraudulent charges. Won’t cancel your account until you file a dispute with your credit card company. I don’t write bad reviews, but I can’t help but warn people. You will not get a valid plan, they will not honor a refund if requested, and you will charged every 3 months even after you request a refund and to cancel.

Reply from Running.Diet2021-09-09

Hello. Our support team has contacted you regarding your case. Let us apologize for the inconvenience. Running Diet Team

Do not buy Joggo

is not an individualized plan, did some kind of evaluation without telling me to link up GPS first, keeps glitching out when I am fast walking, and really is nothing more than a page telling you what to do. Complete waste of money.

Reply from Running.Diet2021-09-09

Hello there! Thank you for reaching out to us. We will try to find you via the "find reviewer" option to gather specific detail about our case. We are really sorry for the inconvenience. Looking forward to your reply. Have a great day! Running Diet Team

Misleading, Generic and A Scam.

* Edited after dealing with Joggo team I was looking through Facebook when this ad came up. It seemed good, so I went through and added details for a "personalised" running plan. I wasn't going to take up the extra payments that popped up repeatedly, and my final total was $66. The website did not mention a business location, nor did it make it clear anywhere during the check out that I would be charged in US, not Australian, dollars. Any other business I've ever bought from either has a clear message that the price in USD, or changes the total to Australian dollars. This app did neither, and it wasn't until PayPal charged my bank account that I realised I'd been charged nearly $100 AUD - a price I couldn't really afford. I sought a refund, and PayPal asked for proof of my subscription. Because Joggo did not issue adequate documents, PayPal declined my dispute. So I sought a refund through Joggo, who informed me that since PayPal sided with them, they were not required to do anything. Edit to add: when I complained, they blocked me on social media and deleted my Google Play review. Do NOT waste your money on these scam artists!

Reply from Running.Diet2021-10-22

Hello. Thank you for bringing this to our attention. It seems like our support team has resolved your issue. Have a lovely day ahead. Running Diet Team

It's a load of bull

It's a load of bull. Don't trust this company. They send you plan and charge you $66. It's not an app, it's just a link to a webpage. That's it. Then a year later they will charge your card again without warning. If you do not continuously use the link, you lose access to it. So I have not used the plan since September 2020. It was too hard to use and required too many cross references between the PDF and the webpage. Finding information about customer service is buried deep on the website. If you want a refund for the sneaky re-subscription fee, they will only offer 50%.

Reply from Running.Diet2021-09-09

Hello. We are really sorry for the inconvenience. However, we have a strict refund policy. Thus each case is evaluated by our customer support agents and responded according to our policy. Please accept our sincere apologies for the fuzz. Running Diet Team

I am new to the app but it is very easy…

I am new to the app but it is very easy to access and I really like the animation for the warm ups and cool downs. It helps me to know what I should be doing!

Reply from Running.Diet2022-08-12

Hello! We appreciate your positive feedback about the running diet. All the best practices we've experienced we have used in our new app Joggo. We hope you will like it too! Running Diet Team

This app is a scam to get you on a…

This app is a scam to get you on a recurring payment you cant cancel.

Reply from Running.Diet2021-09-09

Hello. Thank you for contacting us. It seems like your subscription has been cancelled and you will not be charged in the future. Please let us know if there is anything else we can help you with. Running Diet Team

Really helping me get back into running safely!

My experience so far has been wonderful. It was easy to sign up, the app has been easy to navigate, and the workouts have been realistically doable. I will actually stick with this one this time!

Reply from Running.Diet2022-08-12

Hello there, We appreciate your feedback and are glad you enjoyed your experience! We have now grown and changed. If you are curious to check the new us, we invite you to the Joggo app! Hope your experience will continue to be the best! Running Diet Team

So far it’s a great app to follow and…

So far it’s a great app to follow and very user friendly for someone who is not a runner but working on it

Reply from Running.Diet2022-08-12

Hello there, We appreciate your feedback and are glad you enjoyed your experience! We have now grown and changed. If you are curious to check the new us, we invite you to the Joggo app! Hope your experience will continue to be the best! Running Diet Team

It is a scam

It is a scam! It’s a cleverly package one but it sets up to automatically bill even after you have taking the steps to make sure it’s not a subscription with auto billing. I saw it was basically a scam after getting the “diet running plan” took the bullet for the first $33.00, checked to make sure there was no automatic recurring things set up and they still billed another $33.00. I’m proving my case with PayPal now but it’s a battle.

Reply from Running.Diet2021-09-09

Hey. Thank you for contacting us. It seems like our support team has already resolved your issue. Please accept our sincere apologies for the hassle. Take care. Running Diet Team

You’ll be running long distance in no time

This is a great way to ease back into running. Before you know it you’ll be running long distance

Reply from Running.Diet2022-08-12

Hello there, We appreciate your feedback and are glad you enjoyed your experience! We have now grown and changed. If you are curious to check the new us, we invite you to the Joggo app! Hope your experience will continue to be the best! Running Diet Team

Bummed I can’t choose specific run days

Still needs a little work but it’s a good app. I wish I could pick specific days of the week to set as my run days.

Reply from Running.Diet2021-09-06

Hello. Thank you for your suggestions. Have a great day ahead. Running Diet Team

Running Diet is a scam

Running Diet is a scam! They get your credit card and charge it for a one time plan, send you 2 wanna-be-engaging emails then crickets. There is not account created, no profile, therefore no way to manage the subscription. Yes,.. this is not a one time fee as I believed it to be. 3 months after I purchased my plan, I was charged again for a subscription renewal. For what I have no idea. I didn't even use the plan... my task day one was to Not Run. Sooooo... if someone makes a choice to build a plan and execute on it, why wouldn't the plan start with... I don't know... moving!! After searching the website for 5 minutes, I found a paragrah stating to cancel my subscription to email them. Again no profile, completely not user friendly. I kindly admitted to not navigating their website to understand there was an auto-renewal, and requested my subscription be cancelled and the last payment be refunded. Although I received a reply within 24 hrs, all they did was copy and past all the fine print in their agreement, and refuse to refund the last charges. Inconsiderate, and terrible customer service. No guarantees, no updates, no momentum. This company is a scam!

Reply from Running.Diet2021-09-09

Hello. We are sorry to hear about your inconvenience. Our support team has dropped you a letter once again in order to resolve your issue. Have a lovely day ahead. Running Diet Team

This is a great app

This is a great app. I used to be able to run long distance. Every time I try to start back up again I go to hard a injure myself. This is a great way to ease back in..

Reply from Running.Diet2022-08-12

Hello! We appreciate your positive feedback about the running diet. All the best practices we've experienced we have used in our new app Joggo. We hope you will like it too! Running Diet Team

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