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Events & Entertainment

Saatchi Art

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202 reviews

4.6202 reviews
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About Saatchi Art

Data updated
Website
saatchiart.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (13/13)
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About this business

At Saatchi Art, we make it our mission to help you discover and buy from the best emerging artists around the world. Featuring the world’s largest selection of original works, our online gallery offers more than 1.4 million paintings, drawings, sculptures, and photographs by more than 90,000 emerging artists from over 110 countries.Saatchi Art is led by a team of expert curators whose job is to help you make informed art buying decisions. Discover artworks through their weekly curated collections or take advantage of complimentary art advisory services. We pride ourselves on delivering world-class customer service to our art buyers worldwide. Our 7-day 100% money-back guarantee allows you to buy with confidence, and we handle all aspects of shipping for a completely hassle-free delivery.Discover Original Art

Written by the business, not verified by us.

Is Saatchi Art legit?

Saatchi Art (saatchiart.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 88% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the platform offers a fantastic selection of unique, beautiful art pieces created by talented artists from all around the world. People love how simple it is to navigate the website and complete orders smoothly without encountering any roadblocks. Consumers consistently appreciate the swift delivery services and the careful, secure packaging that ensures delicate artwork always arrives safely undamaged. However, some people mentioned unexpected issues regarding customs documentation and separate shipping charges invoiced later by carriers. Some reviewers were not happy with the poor quality of certain photographic prints that failed to meet standard expectations.

Auto-generated from all reviews of this business. For reference only.

What people say

Saatchi Art helped make my overseas…

Saatchi Art helped make my overseas purchase seamless! Once I located the Artist online and purchased the piece, Saatchi Art communicated to me weekly the shipping status, so I knew when my painting would arrive. Very efficient!

Reply from Saatchi Art2026-06-30

Thank you so much for your thoughtful review! We're so happy to hear that your purchase was a seamless experience and that our shipping updates helped you feel informed every step of the way. We'd love to see your new artwork in its new home! If you'd like to share a photo of it installed, please send it to [email protected]. Thank you again for choosing Saatchi Art, and we hope your artwork brings you joy for many years to come!

Great selection of art at fair prices

Great selection of art at fair prices. I bought a painting from an artist in Bulgaria. It was shipped within a couple of days by the artist from Bulgaria and was delivered by DHL within a week. I am very pleased with the quality of the painting and it is a beautiful addition to my home.

Reply from Saatchi Art2026-06-30

Thank you for the review! We're so pleased to hear that you found a piece you love and that it arrived so quickly. It's great to know the entire experience, from discovering the artwork to its delivery, met your expectations, and that the painting has found a special place in your home. We'd love to see how your new artwork looks in its new space! If you'd like to share a photo of it installed, please send it to [email protected]. Thank you again and we hope you enjoy your new painting for years to come!

Great customer service

I was regularly kept informed of the status of my commission and the delivery service was excellent.

Reply from Saatchi Art2026-06-30

We're so glad to hear that you felt well informed throughout your commissioned artwork's journey and that the delivery experience met your expectations. Keeping our collectors updated every step of the way is important to us, so it's wonderful to know you had a positive experience. We'd love to see your commissioned artwork in its new home! If you'd like to share a photo of it installed, please send it to [email protected], we always enjoy seeing our collectors' spaces brought to life with art. Thank you for sharing your experience, we hope you enjoy your artwork for many years to come!

Makes it easy for non-experts to purchase art

Very wide selection of art, but was able to sort on key factors. I purchased 3 pieces and all were shipped quicky and efficiently. Very happy with my purchases.

Reply from Saatchi Art2026-06-30

Thank you for your wonderful review! We're so pleased to hear that you found it easy to discover artwork you loved from our wide selection. It's great to know your three pieces arrived quickly and that you're happy with each of your purchases. We'd love to see how your new artworks look in your home! If you'd like to share a photo of them installed, please send it to [email protected], we always enjoy seeing how our collectors display their collections. Thank you again for supporting our artist community, and we hope you enjoy your new artwork for many years to come!

Stunning print arrived in perfect condition.

The print arrived in perfect condition. The care and attention to detail in the packaging were truly appreciated—it was exceptionally well protected. Best of all, the print looks even more beautiful than I had imagined. I'm absolutely delighted with it!

Reply from Saatchi Art2026-06-30

Thank you so much for your wonderful review! We're thrilled to hear that your print arrived safely and that it exceeded your expectations. It's especially nice to know that the care taken with the packaging helped ensure it reached you in perfect condition. We'd love to see how it looks in its new home! If you'd like to share a photo of it installed, please send it to [email protected], we always enjoy seeing our collectors bring art into their spaces. Thank you again for your kind words, and we hope you enjoy your new artwork for many years to come!

Love the art

I was kept up to date about why it was taking longer than normal for my artwork to arrive. Love the art and the whole process was simple.

Reply from Saatchi Art2026-06-30

Thank you so much for your kind review! We're delighted to hear that you felt well informed throughout the process and that, despite the delay, everything was simple from start to finish. Most importantly, we're so glad to hear you love your new artwork! If you'd like to share a photo of your artwork in its new home, we'd love to see it! Feel free to send it to [email protected], it's always a pleasure to see our collectors enjoying their new pieces. Thank you again for choosing Saatchi Art, and we hope you enjoy your artwork for years to come!

Payment and delivery was perfect

Payment and delivery was perfect, but the foto appear to be black with a bit of red in some parts , instead the original was blue and red. Still waiting for the response of my complaint.

Reply from Saatchi Art2026-06-27

We are so sorry to hear this. A member of our team has already reached out to you via email to assist, but we'll be sure to follow up again in case you didn't receive our previous message. We appreciate your patience and look forward to assisting with a resolution.

Excellent experience

Excellent experience from start to finish. The price was fair for the quality of the artwork, delivery was fast, and everything arrived without any issues. The painting by Dmitry Spiros is absolutely stunning—he is an exceptionally talented artist. It looks beautiful on our living room wall, and we couldn’t be happier with our purchase. Highly recommended!

Reply from Saatchi Art2026-06-27

Thank you so much for your thoughtful review! We're delighted to hear you had such a positive experience. It's especially wonderful to know that the painting has found a place in your home and is bringing you so much joy. If you'd like, we'd love to see your new artwork in its new space! Feel free to share a photos with us at [email protected]—we always enjoy seeing how our collectors display their pieces. Thank you again!

Purchasings an art piece

The painting which I liked and made an offer on was in my possession within 1,5 week after I made my offer. Delivery was smooth and all went well! The only thing lacking was that after I made my offer there was no real correspondence other then "your painting will be delivered then and then. A 'bit' unpersonal.

Reply from Saatchi Art2026-06-26

Thank you for taking the time to share your experience, and we’re really glad to hear the painting arrived quickly and that delivery went smoothly. We also appreciate your feedback about the communication after your offer was accepted, that’s helpful for us to hear, and we’ve shared your comments with the team as we continue looking for ways to make the post-purchase experience feel more engaging and reassuring. Thank you again and we hope you enjoy your artwork for years to come!

Tanne from Germany…

the piece I purchased arrived very well packaged and fairly quickly. There weren't any problems with U.S. Customs. You never know nowadays about entry of goods from outside the U.S.

Reply from Saatchi Art2026-06-22

It’s great to hear you had a positive experience. We appreciate the support of our artist community and are grateful you took the time to share your feedback. We hope you enjoy the piece for many years to come!

Order tracking and very detailed…

Order tracking and very detailed information throughout the ordering process. Carefully packaged. Arrived in the given time period. Be aware, that photography may not match exactly the true colors.

Reply from Saatchi Art2026-06-23

We’re glad to hear the order tracking, packaging, and delivery met your expectations and that the process felt clear throughout. We also appreciate your note regarding color variation, as colors in person may differ slightly from how they appear in the listing due to lighting and screen settings. If you need any further assistance, please don’t hesitate to reach out by replying to any of your order emails. Thank you for taking the time to share your thoughtful feedback!

All round excellent experience

Accurate photos of the art piece, efficient service and nice personal note from the artist

Reply from Saatchi Art2026-06-23

We’re delighted to hear you are happy with the accuracy of the artwork photos and the efficiency of the service, and we’re especially glad the artist’s personal note added a nice touch. Thank you for sharing your experience and supporting our artist community!

Beautiful

The painting arrived quickly and in perfect condition. This artist does beautiful work and is fun to collect.

Reply from Saatchi Art2026-06-23

Thank you for your feedback. We’re so happy to hear the painting arrived quickly and in perfect condition. If you’re open to it, we’d love to see installation photos, feel free to send them to [email protected]. Thank you again for sharing your experience; we hope the artwork brings you joy for years to come!

I have repeatedly asked this company to…

I have repeatedly asked this company to cease their constant and abusive advertising. They have jammed my email up. I even went directly to their website and requested that they cease and yet they continue! I don't know what to do. I would never buy anything from them. They are abusive.

Reply from Saatchi Art2026-06-22

We’re sorry for the frustration, and thank you for taking the time to share this again along with the additional details that allowed us to locate your information. Your request has been escalated to our marketing team, and your information has been added to our suppression list to prevent further communications. While system processing may take a short time to fully propagate the removal has been actioned. We appreciate you bringing this to our attention so we could resolve it properly.

High quality = high satisfaction

About Saatchi Art in general, I like the choices of high-caliber art available, recommendations based on what I've looked at, the option to create a wish or favorites list, and the ability to negotiate the price with the artist. Items are always packaged to ensure safe, damage-free delivery, and I think it's fun to see the shipping origin showing the artist's home city and/or country.

Reply from Saatchi Art2026-06-22

Thank you so much for your thoughtful feedback! We're delighted to hear that you've enjoyed the range of high-quality artwork available, as well as features like personalized recommendations, wish lists, and the ability to negotiate with artists. It's also wonderful to know you appreciate the care taken in packaging and delivery, along with the added connection of seeing the artwork ship from the artist’s home location. We value your support and are so glad you've had such a positive experience!

Excellent transaction

Excellent transaction. Another fantastic bronze sculpture by Claudette! Thank you for an easy and pleasant transaction. The sculpture was packed very securely and arrived safely. AAA+++

Reply from Saatchi Art2026-06-22

Thank you so much for sharing! We're delighted to hear that you're pleased with the sculpture and that you found the transaction smooth and enjoyable. If you're open to it, we'd love to see installation photos—feel free to send them to [email protected] Thank you again and enjoy!

I'll Buy Again

Good communication as my piece was coming over from Europe. The painting arrived well packaged and is as lovely as I had hoped for.

Reply from Saatchi Art2026-06-22

Thank you so much for your review! We're delighted to hear that communication was helpful and that your artwork arrived safely and well packaged. It's wonderful to know the piece met your expectations and that you’re happy with it. We appreciate your support and hope you enjoy your new artwork for years to come!

Excellent communication during the…

Excellent communication during the purchase and delivery. Any questions or requests were answered immediately during the whole process. The delivery was met as promised. The painting was professionally packaged and met completely our expectations. Thank you for the pleasant collaboration.

Reply from Saatchi Art2026-06-22

Thank you so much for your review! We're delighted to hear that communication was excellent throughout the process and that your questions were handled promptly. We're also glad the artwork arrived safely as promised and met your expectations. We appreciate your support and hope you enjoy your artwork for many years to come!

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