SafetyWing

Very easy interface and great online help

Very easy interface and when I needed some help the online help was very fast and specific.

Use a different insurance company.

Honestly I think you are better off with World Nomads insurance. Sure SafetyWing is cheaper but it’s not helpful and I don’t think they actually care about your difficulty or struggles whereas World Nomads considers whatever happened to you abroad. Literally all my cash for a week’s survival was stolen on my second day in Bali, and it was even caught on cctv. I even provided a police report but SafetyWing denied me help because they said it was my own negligence. So I have just been struggling to get through my time here in Bali, like what’s the point of having insurance then? It’s a scam and a rip off, travel insurance is supposed to cover you for whatever sh*t happens to you abroad, because sh*t does happen. And customer support or claim support is not getting back to me either. Poor service, absolutely poor service.

I found them very helpful

I found them very helpful, although they couldn’t offer me any kind of Insurance because of my age they recommended a company that gave me a very competitive price. Very good service.

Easy

Easy to apply

All good

All good! Easy, fast, and simple navigation.

It was quick and great

Great price and easy to set up

Always attend to resolve any issue

SW has helped me in a lot of medical issues that i only want to give them a big thank you for all

I found it to be very straightforward…

I found it to be very straightforward and easy to be able to get accomplished in a quick amount of time

Precise

Precise, useful information and follow up inquiries to make decision making easier.

Great communication & responsiveness !

I had a few questions and they were all answered very quickly and in a very clear and pro active way. Great team !

Simply put

Simply put, I am an aging (59) remote worker un SEA. I chose to spend on a 1 year policy. My equipment alone would make it worth while let alone some scooter rider crashing into me. I used to take more chances. Now I am strongly hedging my bets. 🤣

Very smooth booking process

unfortunately unreliable when It really matters

I have never in my life written any negative review about another company, but after months of trying to resolve our case professionally, I feel compelled to share our experience. The real test of an insurance provider is how it performs when a serious medical situation occurs. In our case, a hospitalization led to significant follow-up treatment and costs. Unfortunately, this was also the moment when SafetyWing's support fell far short of expectations, even after promisses to really help us out like they were supposed to do. We were told we would have a single point of contact, yet our case was repeatedly handled by different people. Internal delays and bureaucracy caused the process to drag on, eventually forcing us to resubmit information because SafetyWing did not process the case within its own stated timelines. As a result, we have faced prolonged stress, uncertainty, and very high expenses that have still not been payed to us. At a certain point, we became afraid to claim additional invoices, because of the amount of energy the previous claim had already consumed, especially since the 'direct billing' process wasn't moving along smoothly either. Perhaps straightforward, low-cost claims are handled efficiently. However, our experience with a serious claim has been deeply disappointing. When support was most needed, we felt left very much alone and uncared. Trust is essential in insurance, and unfortunately our trust in SafetyWing has been seriously damaged. Based on this experience, I cannot recommend the company and will share this experience with others anywhere I can, so they can make an informed decision. I still hope SafetyWing will take responsibility, correct the situation, and demonstrate that customer care extends beyond promises and marketing. (this regards various claims)

I learned About Safety Wing Through…

I learned About Safety Wing Through "The Isaiah Ashley Show" on YouTube. It was easy to sign up which I really appreciate.

I purchased it while traveling in…

I purchased it while traveling in Indonesia, and the same-day activation was exactly what I needed.

Paola was very helpful when I was…

Paula was very helpful when I was unable to pay from the dashboard. She was attentive and patient when I had to continuously try to login.

easy and fast experience

it was such an easy experience for me, i had less time and it was pretty hard for me to find one that is as easy and fast as safetywing’s insurance, i was able to receive the insurance within seconds after purchasing. totally recommended for those who are in short time, and want a very easy experience.

IT WAS GREAT

i was quickly helped by a nice person