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Business Services

SaneBox

100 reviews

4.8100 reviews
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About SaneBox

Data updated
Website
sanebox.com
Category
Business Services
Location
United States · Boston
Status
Unclaimed
Last 12 months
81 reviews
Replies to negative
100% (3/3)
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Is SaneBox legit?

SaneBox (sanebox.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 81 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

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Jaimee Harris · 2 reviews · Experienced 2026-06-22 ·

Game Changer

I've been using Sane Box for years and it's helped me tremendously! As a songwriter who spends most of my time on the road, it's kept me organized and focused in a tremendous way. It's transformed my productivity!

Reply from SaneBox2026-06-25

Hi Jaimee! Thank you so much for your amazing review and for being with SaneBox for so many years! 😊 It’s especially rewarding to hear how SaneBox has helped you stay organized while spending so much time on the road. When your work takes you from place to place, the last thing you need is an inbox demanding constant attention. Knowing that SaneBox has helped you stay focused and boosted your productivity is exactly why we built it. We hope it keeps working quietly in the background so you can spend more time writing songs and less time sorting email. Thanks again for your continued support. It truly means a lot to us!

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Henry Williams · 1 review · Experienced 2026-06-22 ·

I hate doing email but same box makes…

I hate doing email but same box makes it a lot easier by categorizing things really well for me and keeping my inbox cleaner

Reply from SaneBox2026-06-25

Hey Henry! Thank you for the great review! 😊 You’re definitely not alone. Plenty of us would rather do almost anything than spend hours sorting email! We’re so glad SaneBox helps make it easier by keeping your inbox cleaner and automatically organizing the messages that don’t need your immediate attention. Our goal has always been to make email feel less like a chore and more like something that quietly takes care of itself. Thanks again for taking the time to share your experience and for being part of the SaneBox community!

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Joseph S. Kahn · 7 reviews · Experienced 2026-06-19 ·

The most amazing inbox manager! Saves so much time!

I love how Sanebox can be configured so easily to go through my inbox and make sure everything ends up sorted into the right folders for later use. It saves me so much time. I can honestly say it saves me 10+ hours per week and means I don’t need an assistant. I genuinely don’t know what I would do without it.

Reply from SaneBox2026-06-25

Hi Joseph! Thank you so much for this incredible review! 😊 Hearing that SaneBox saves you more than 10 hours every week is amazing, and knowing it has become such an essential part of your workflow means the world to us. . Thank you for your trust, your kind words, and for making SaneBox part of your daily routine.

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Allen · 2 reviews · Experienced 2026-06-19 ·

Simple and useful interface

Simple and useful interface. Good customer service when there's a problem. Very affordable for what I want to do. SaneBox helps my productivity a lot!

Reply from SaneBox2026-06-25

Hi Allen! Thank you so much for the wonderful review! 😊 We’re delighted to hear that you’re enjoying SaneBox’s simple interface and that it’s helping boost your productivity. We also really appreciate your kind words about our customer support. Whenever something comes up, we’re always happy to help.

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Scott Wielenberg · 5 reviews · Experienced 2026-06-18 ·

SaneBox Saves Me Hundreds of Hours

I would have a hard time keeping up with my inbox without SaneBox. My 2025 stats really show the impact: 68,380 emails received, 68,633 emails archived, 407 emails on my busiest day, and an estimated 416 hours saved. SaneBox works excellent, provided you follow the process and use it consistently. It helps keep email manageable by sorting out the messages that do not need immediate attention, so I can focus on the emails that actually matter. The time and effort it saves me makes a real difference. SaneBox has become one of those tools I rely on every day, and I highly recommend it.

Reply from SaneBox2026-06-25

Thank you so much for this incredible review! 😊 Those numbers are astounding. More than 68,000 emails processed and an estimated 416 hours saved really highlight what SaneBox is designed to do, quietly handle the flood of email so you can focus on what matters most. Thank you for trusting SaneBox with your inbox every day and for taking the time to share your experience. Hearing that we’ve become one of the tools you rely on most is the highest compliment we could ask for!

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Felix Rivera-Mariani · 1 review · Experienced 2026-06-18 ·

Big different in decluttering emails

Sanebox has made a big difference in time management of emails: now much time is dedicated to the important messages and innovation, and less time to cluttered messages. We have deployed Sanebox through our different branches

Reply from SaneBox2026-06-25

Hey Felix! We’re delighted to hear that SaneBox has made such a positive impact on your team’s email management. Helping people spend more time on important conversations and innovation, and less time sorting through inbox clutter, is exactly what we set out to do. Thank you for your trust in SaneBox and for taking the time to share your experience. We truly appreciate your support!

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Chris Backeberg · 3 reviews · Experienced 2026-06-18 ·

Sanebox is simple and easy to set up

Sanebox is simple and easy to set up. I estimate that as I continue to train Sanebox to read and sort my emails, that I save about 2-3 hours a week not having to plow through reams of ridiculous emails.

Reply from SaneBox2026-06-25

Hi Chris! Thank you for the fantastic review! 😊 We’re so glad you found SaneBox simple to set up and easy to start using. Hearing that it’s already saving you two to three hours every week is exactly the kind of impact we hope to make.

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Deanna Eckerdt · 2 reviews · Experienced 2026-06-18 ·

Transformative for both the executive I…

Transformative for both the executive I assist and me. With seamless automatic categorization and effortless reminder settings, removal of emails has never been easier.

Reply from SaneBox2026-06-25

Hi Deanna, Thank you so much for the wonderful review! 😊 Making inbox management feel effortless while helping people stay on top of what matters most is exactly what we strive for. Thank you again for taking the time to share your experience and for trusting SaneBox every day!

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Mysterious Trousers · 4 reviews · Experienced 2026-05-25 ·

Sanebox really does improve my (borderline) sanity.

Sanebox really does improve my (borderline) sanity. It probably moves 50 messages a day out of my inbox. This is *in addition to* the messages that Gmail already files into its four primary category folders. I'm slowly training myself to ignore these out-of-sight-out-of-mind messages, rather than seeking them out. But if I want them, they are organized in the @sane-[name] folders in my inbox.

Reply from SaneBox2026-05-28

Fifty emails a day rescued from Inbox chaos is exactly the kind of quiet magic we hope SaneBox delivers. It sounds like you’ve found a workflow groove with the Sane folders, and that’s where SaneBox tends to shine brightest. Less hunting, less noise, more focus. Thanks again for taking the time to share this. We’re thrilled to be helping preserve at least a little of your sanity 😄

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Amanda · 15 reviews · Experienced 2026-05-23 ·

A Necessity for ADHD

I have a ton of emails, due to ADHD, and consider SaneBox a necessity in order to manage all of them. I still have a lot of emails, but the number is cut down significantly. I can still check emails that were filtered out of my inbox to make any corrections. My recommendation is to keep up with these digests so that it takes less time to review. There's also an affiliate program for anyone who's interested. I don't know if I'll ever get to inbox zero, but at least I no longer have to spend hours daily just to check emails.

Reply from SaneBox2026-05-28

Thank you so much for sharing this, and for being so open about your experience. 😊 We hear from many customers who feel overwhelmed by email volume, and we’re really glad SaneBox has helped make things more manageable for you. Cutting down the daily flood while still keeping everything accessible is exactly what we aim for.

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Kathy · 2 reviews · Experienced 2026-05-24 ·

I have used Sane Box for a few years…

I have used Sane Box for a few years now to keep my inbox manageable. On the rare occasions that it is paused - because I changed my email settings or missed the renewal email - it's instantly noticeable in my immediately swollen inbox. It is a great tool!

Reply from SaneBox2026-05-28

Thank you for being with us for so many years! 😊 We love hearing that the difference is instantly noticeable when SaneBox pauses for even a short time. We’re really glad SaneBox has helped keep your inbox manageable over the years, and we truly appreciate you taking the time to share your experience. Thanks again for the kind words and continued support!

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Janet Greco · 1 review · Experienced 2026-05-21 ·

Saves me time, and helps me focus

It's been great to discover a software that can save you so much time. My focus has dramatically improved. Prior to this I was using manual filters that sometimes crashed. The experience has been great with Sanebox and has made a huge difference to my day-to-day work life.

Reply from SaneBox2026-05-28

Thank you for the fantastic review! We’re so happy to hear SaneBox has made such a meaningful difference in your day to day workflow and focus. One of our goals has always been to make email management feel automatic instead of fragile and high maintenance.

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Ana v elementu · 6 reviews · Experienced 2026-05-21 ·

Keeps overwhelm at bay

I receive between 100 and 200 emails daily, SaneBox helps me sort out the noise and keep overwhelm at bay.

Reply from SaneBox2026-05-28

Thank you for sharing this! We’re really glad SaneBox is helping cut through the noise and keep the overwhelm under control. That balance between staying informed and staying sane is exactly what we aim for. Thanks again for the kind words and for trusting SaneBox with your inbox!

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Abe Mazliach · 2 reviews · Experienced 2026-05-21 ·

SaneBox reduces the amount of time I…

SaneBox reduces the amount of time I spend reviewing incoming emails. The different categories, SaneCC, SaneLater, SaneNews, etc. make it easy to manage. It is definitely a time saver!

Reply from SaneBox2026-05-28

Thank you for the wonderful review! Saving people time and attention is exactly why we built SaneBox, and it’s great to hear it’s working well for you.

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Charles Everill · 1 review · Experienced 2026-05-20 ·

My email clutter and backlog have gone…

My email clutter and backlog have gone from hundreds to dozens! And the stress level of my email inbox has gone from a 10 to a 2....yahoo! My only advice: be patient! This is an iterative system that learns what I want to see, and what needs to be blocked. I'm old enough to be analog....so perhaps it took me longer than most.... but within three weeks I was a happy SaneBox user!

Reply from SaneBox2026-05-28

What a wonderful review, thank you! 😊 Going from hundreds of emails down to dozens and dropping inbox stress from a 10 to a 2 is exactly the kind of transformation we love hearing about. Thanks again for sharing your experience and for giving SaneBox the time to learn your workflow!

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Anthony Averhart · 2 reviews · Experienced 2026-05-04 ·

Simple, effective inbox cleanup — does exactly what it says

Used SaneBox during a free trial to clean up a busy real estate inbox. It did exactly what it promised — filtered out the noise and kept important emails front and center. Clean interface, easy to set up. Decided to move to a tool that also drafts replies, but SaneBox works well for what it does. Would recommend for anyone who just needs inbox sanity without the complexity.

Reply from SaneBox2026-05-28

Thank you for giving SaneBox a try and for the thoughtful review! 😊 We’re really glad to hear SaneBox helped bring order to a busy real estate inbox and delivered on what you needed most, keeping the important emails visible while filtering out the noise. We also appreciate the honest feedback about moving to a tool with reply drafting features. The good news is that we’re actively rolling out new AI capabilities, including SaneDrafts and AI powered summaries, later this year, so the inbox sanity side of SaneBox is about to get even smarter. Thanks again for the recommendation and for spending time with us during your trial!

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Tom Broad · 1 review · Experienced 2026-05-01 ·

10+ years in and SaneBox is still my favorite

10 years in and SaneBox is still one of my most-used tools. It works silently in the background, respects your time, and genuinely gets smarter over time. I've tried every inbox solution out there — nothing comes close. If you treat email like a full-time job, SaneBox gives you your life back.

Reply from SaneBox2026-05-28

Ten years with SaneBox… wow. Thank you for such an incredible review and for sticking with us for so long! 😊 “Holding email as a full time job” is a feeling far too many people know, and hearing that SaneBox has helped give you time and mental space back means the world to us. Thank you again for the kind words, your loyalty, and for letting SaneBox grow alongside your workflow for the past decade.

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Cynthia · 4 reviews · Experienced 2026-03-01 ·

Great Service to free up time and brain space.

I have used sane box for over 10 years and it is a lifesaver and a time saver. There is always a bit of navigating to do, but the blackhole feature is incredibly helpful, and once I accidentally deleted or sent to black hole some items I needed to recover and that worked too! I highly recommend this service! The time I save every month is worth the cost of admission many times over.

Reply from SaneBox2026-04-15

Wow, 10 years with us, that truly means a lot, thank you for sticking with SaneBox all this time! 😊 You captured it perfectly, there’s a little bit of learning at first, but once everything clicks, features like SaneBlackHole really become powerful time savers. And we’re especially glad to hear recovery came through when you needed it, that’s always a good safety net to have. Hearing that it continues to save you time month after month is exactly why we do what we do. Thanks so much for the recommendation, we really appreciate it!

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Willie Ware Aware Insurance Se · 4 reviews · Experienced 2026-03-01 ·

Sanebox acts like a virus

Sanebox acts like a virus. Once you install it, which they make very easy, it becomes almost impossible to remove from your computer. They use every method possible to block you from removing the software. I would run in the other direction. Do Not fall for their inducements, this is my recommendation. 4/16/2026: Update, I had to go to AI to find out how to remove this from my computer. It had latched onto my email system and closing your account as they suggest, WILL NOT REMOVE THERE CONTROL OF YOUR EMAIL BOX. BE LEARY OF SIGNING UP!!!

Reply from SaneBox2026-04-15

I’m really sorry to hear about your experience, that definitely sounds frustrating and not what we want for anyone using SaneBox. Just to clarify, SaneBox isn’t actually installed software, so there’s nothing on your computer to remove. It works directly with your email account, which means disconnecting it is usually quick and straightforward. We have a useful help article that shows you how to do it in detail: https://www.sanebox.com/help/233-how-do-i-cancel-sanebox If you found this to be unclear, definitely reach out to us at [email protected] and we can fine tune it for you. :) We appreciate your feedback and take concerns like this seriously.

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Sara C · 1 review · Experienced 2026-02-20 ·

One of the best tools out there

One of the best tools out there. I receive a large amount of work emails, so it’s been great having everything steam lined. Love sanelater feature as well. Get it. You won’t regret it.

Reply from SaneBox2026-04-15

Thank you so much for the kind words, it really means a lot! 😊 We’re thrilled to hear SaneBox is helping bring some order to a busy inbox, and that SaneLater is hitting the mark for you. That feature is like a quiet assistant working behind the scenes, keeping the noise down while the important stuff stays front and center. Appreciate you taking the time to share this!