SaneBox (sanebox.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 81 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
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Omari Allen · 3 reviews · Experienced 2026-08-11 ·
★★★★★
A real time-saver
SaneBox saves me a lot of time and is flexible enough to fit how I actually manage email. I use Messy Mode because I still like seeing emails as they come in, while letting SaneBox help organize everything in the background.
There’s a bit of initial setup, but once that’s done, it’s very easy to use. The lower-priced tiers are definitely worth it. I just wish there were an option between the Lunch and Dinner plans, since that would probably be the sweet spot for me.
My only real complaint is that the interface could use an update. It feels a little dated, but the service itself works well and makes my inbox much easier to manage.
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Beth Jensen · 1 review · Experienced 2026-08-10 ·
★★★★★
I appreciate how SaneBox sorts and filters
I appreciate how SaneBox sorts and organizes my email. I subscribed so I could clean out my email boxes and not have to spend extra money for additional storage space. SaneBox allows me to easily filter for emails older than any date I choose, which makes for easy deletion decisions on my part. SaneBox has provided excellent customer service, always available to answer my questions and take suggestions for improvements.
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Dan Bowlofspinach · 1 review · Experienced 2026-08-10 ·
★★★★★
I was so tired of wading through 100's of emails…
I was so tired of wading through 100's of emails if I waited a few days to check my Icloud account. I ended up missing a very important email. So I looked around and found SaneBox. I did the trial and immediately it made a big difference. After the trial I purchased it and did a little more training of the emails with the digest. Fairly simple. Now, when I go to my inbox, there are real emails in it, not very many, but all the important ones. The advertising emails for my banks, CC's and other financial institutions go to the "Black Hole", meaning they aren't deleted for a month. I can quickly look into it and see if there's anything important. The other special folders have important emails in them. Now it only takes a few minutes to do my email, before Sanebox, it was like 30 minutes. Highly recommend.
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Wayne Laws · 2 reviews · Experienced 2026-08-06 ·
★★★★★
SaneBox: A Smarter Way to Manage a High-Volume Inbox
I regularly receive more than 250 emails per day, and managing that volume had become increasingly difficult. Since discovering SaneBox and deciding to try it, I have been very pleased with the results. SaneBox automatically organizes my emails into folders that are simple to create and manage, which saves valuable time and makes it much easier to identify important messages. For example, news-related emails are directed to my News folder, finance-related emails to my Finance folder, entertainment emails to my Entertainment folder, and so forth. One of the most useful features is the BlackHole folder, which allows me to move unwanted emails out of my inbox; once a sender has been placed there, future messages from that sender are automatically routed to the same location. This has been particularly helpful for managing emails that bypass my spam filter. Overall, my email is now more organized than it has ever been. SaneBox is also highly trainable: once folders are created in my mail application, I can move messages to the appropriate folder, and SaneBox learns to route future emails from those senders accordingly. I give SaneBox 5 stars for ease to set-up, its performance, and its low cost for the benefit it provides.
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Trish · 4 reviews · Experienced 2026-07-31 ·
★★★★★
For those of us slower with AI....
While I paid for this service for my personal Gmail account, I learned my husband had taught GEMINI to do almost the same task. I am not as tech-savvy as hWhile I paid for this service for my personal Gmail account, I later learned that my husband had taught GEMINI to perform almost the same tasks. I'm not as tech-savvy as he is. I was really happy with how my email was being 'trained.' It took some trial and error, and I missed a few customer coupons for Kohl's and Michaels during the first couple of weeks, but I think it's set up well now. It took me about a month to get to this point. I must say, the staff has been phenomenal. Even now, when I email them with a question, they respond quickly and thoroughly, and they also follow up.e is. I was super happy with how my email was 'being trained.' It did take a bit of trial and error, and I missed some customer coupons for Kohl's and Michaels the first week or 2, but I think it's pretty well set up now. did take me about a month to get here. I will say the STAFF was PHENOMINAL - even now, I email and ask a queestion and they respond quickly and completely and tehn ALSO followup.
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Kate · 1 review · Experienced 2026-07-01 ·
★★★★★
An end to inbox overwhelm
I provide fractional services and end up with a new inbox with every client. The level of overwhelm I experienced with this was huge before I found SaneBox. Now my inboxes are all well managed, I don't miss important e-mails in the collection of spam and advertising, and my unread count has dramatically reduced.
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Rose Lindsay · 2 reviews · Experienced 2026-07-30 ·
★★★★★
SaneBox is a time saver!
SaneBox has genuinely changed the way I manage my email. I used to waste so much time digging through junk and low-priority emails just to find the ones that actually mattered. Now my inbox stays focused on what's important, and it's honestly saved me so much time every single day.
My favourite features are SaneTomorrow, SaneNextWeek, and the reminders. Being able to get an email out of my inbox now and have it pop back up exactly when I need to deal with it has been an absolute game changer. I don't have to leave emails sitting in my inbox as a reminder anymore or worry about forgetting them—they just come back at the right time
As the Director of IT at an independent school, I receive a high volume of email every day. SaneBox has significantly improved my productivity by keeping my inbox focused on the messages that require my immediate attention while automatically organizing less critical emails into separate folders. What I appreciate most is that the system learns from my preferences and continues to improve over time. It has helped reduce inbox clutter and made email management far more efficient.
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Ron Buck · 1 review · Experienced 2026-07-30 ·
★★★★★
It has been a huge time saver
It has been a huge time saver, removed a constant burden from my life, and enabled me to be more responsive to the emails that matter. The application/service is incredibly intuitive and easy to set up and train. I have referred it to my entire team as well as friends.
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Shaye · 1 review · Experienced 2026-06-18 ·
★★★★★
great service
great service, allows me to pay attention to my morning schedule and review emails of less time importance to the afternoon. love it!
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David Pearl · 1 review · Experienced 2026-07-28 ·
★★★★★
No Brainer
Intuitive design, simple set up, good customer service
Reply from SaneBox2026-07-29
We're thrilled to hear you found SaneBox intuitive, easy to set up, and backed by great customer service. That's exactly the experience we hope every customer has from day one.
Thank you for taking the time to share your experience. We truly appreciate your support and are so glad SaneBox has been a "no brainer" for your inbox!
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David Schlottman · 2 reviews · Experienced 2026-07-27 ·
★★★★★
A genuine inbox saver…
SaneBox has made a real difference in how I manage email day to day. It's saved me a significant amount of time by keeping my inbox focused on what actually matters.
The feature I've gotten the most value from is snoozing/reminders — being able to get an email out of my inbox now and have it resurface exactly when I need to deal with it has changed how I work. It's a simple idea, but it's made me far more responsive to the things that actually need my attention, instead of losing them in the noise.
If you're someone juggling a busy inbox across multiple accounts or contexts, I'd recommend giving it a try. It's become part of my daily workflow at this point.
Reply from SaneBox2026-07-29
Thank you so much for this thoughtful review! 😊
We're delighted to hear that SaneBox has become such an important part of your daily workflow. Knowing it's helping you keep your inbox focused on what matters most is exactly why we built it.
We're especially glad to hear how much value you're getting from SaneReminders. Being able to set an email aside and have it return at just the right moment is one of those simple features that can completely change how you manage your day, and it's wonderful to hear it's helping you stay on top of important tasks without adding to the noise.
Thank you as well for recommending SaneBox to others with busy inboxes. Your support and detailed feedback mean a great deal to our team, and we're grateful to have you with us!
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Jim Jorgensen · 1 review · Experienced 2026-07-23 ·
★★★★★
I save hours each day not checking…
I save hours each day not checking e-mail every five min, and can quickly access what I need to see.
Reply from SaneBox2026-07-29
We're so happy to hear that SaneBox is helping you spend less time checking email and more time focusing on what matters. Being able to trust that the important messages are waiting for you, without feeling the need to check your inbox every few minutes, is exactly the kind of peace of mind we hope to provide.
Thank you for taking the time to share your experience. We're grateful to be part of your daily workflow and truly appreciate your support!
J
Joseph “JP” Dewey · 1 review · Experienced 2026-07-22 ·
★★★★★
Decluttered Email and Automatic Sorting - SaneBox's AI Is Great!
SaneBox is excellent at organizing a highly cluttered inbox and automatically sorting incoming emails. Only the most pertinent emails are brought to the user's attention, which saves me an extraordinary amount of time. Their Daily Digests allow you to quickly see what emails were sorted and you can train the AI to ensure it's sorting emails correctly.
Reply from SaneBox2026-07-29
Thank you so much for the thoughtful review! 😊
We're thrilled to hear that SaneBox is helping tame your busy inbox and save you so much time. Making sure the most important emails rise to the top while everything else stays organized is exactly what we designed it to do.
We're especially glad you're getting value from the Daily Digest. It's a great way to quickly review what was sorted, and as you pointed out, training SaneBox over time helps it become even more personalized to the way you work.
Thank you for taking the time to share your experience and for recommending SaneBox. We truly appreciate your support!
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Faheem Noor Ali · 1 review · Experienced 2026-07-20 ·
★★★★★
Get over inbox anxiety
I'm the type of person that gets overwhelmed with too many emails coming into my inbox. SaneBox really helped me move some of the not-important emails to other folders that I only needed to check infrequently. I've let the subscription lapse for just two hours, and I've already gotten 20 emails that I didn't really want in my inbox, just to demonstrate the value.
The beginning is a little bit tedious because you need to train the AI as to what is important and what isn't, and frequently look into these other folders and make sure you didn't miss anything important. After a while, once you move it back into your inbox, SaneBox is pretty good at getting it right.
Reply from SaneBox2026-07-29
Thank you so much for sharing such a thoughtful review! 😊
We're so glad SaneBox has helped make your inbox feel less overwhelming. The fact that you noticed the difference within just a couple of hours after your subscription lapsed really says it all!
You're also absolutely right about the learning process. There can be a little training at the beginning while SaneBox learns what matters most to you, but once it's had a chance to adapt, it becomes much more accurate and works quietly in the background.
Thank you for taking the time to describe your experience so honestly. We truly appreciate your support, and we're thrilled SaneBox has become such a valuable part of your email routine.
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Michael Huy · 2 reviews · Experienced 2026-07-21 ·
★★★★★
SaneBox saved my email
SaneBox - OMG! This is how email management should be.
My coach recommended that I hire an administrative assistant to handle all of my emails, but SaneBox is doing that for me instead. I’m managing my inbox so much better now with SaneBox.
HIGHLY RECOMMEND!
The "100 tips to handle your email" is valuable all by itself.
Reply from SaneBox2026-07-29
Thank you so much for the amazing review! 😊
We absolutely love hearing this! Knowing SaneBox is helping you manage your inbox so well that it feels like having an administrative assistant is one of the best compliments we could receive.
We're also delighted that you found our 100 Tips to Handle Your Email guide valuable. We put a lot of thought into creating resources that help people build better email habits alongside the tools SaneBox provides.
Thank you for your enthusiastic recommendation and for taking the time to share your experience. It truly means a lot to our team!
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Sarah Buino · 1 review · Experienced 2026-07-15 ·
★★★★★
Less email clutter = more sanity for me
I really appreciate how SaneBox sorts my emails so I no longer have to sift through all the newsletters, pitches, and other stuff to get to the really important emails. Don't know what I'd do without them!
Reply from SaneBox2026-07-29
Thank you so much for the wonderful review! 😊
We're thrilled to hear SaneBox is helping clear away the newsletters, pitches, and other inbox clutter so you can focus on the emails that really matter. That's exactly the kind of inbox sanity we hope to bring every day.
Hearing that you don't know what you'd do without SaneBox truly means the world to us. Thank you for your kind words, your support, and for taking the time to share your experience!
M
Mark Paulsen · 3 reviews · Experienced 2026-07-15 ·
★★★★★
Great Software that helps a lot for…
Great Software that helps a lot for organising the Gmail Email Account.
Reply from SaneBox2026-07-15
We're delighted to hear that SaneBox has been such a big help organizing your Gmail inbox. Our goal is to make email feel less overwhelming and more manageable, all while fitting seamlessly into the email service you already use.
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Prashant K · 1 review · Experienced 2026-07-14 ·
★★★★★
I have been using SaneBox to manage multiple personal and business emails
I have been using SaneBox to manage my email for about three years now and I have been very happy with it. It has saved me countless hours in not reviewing low priority emails. I like the way it automatically keeps priority emails in my inbox so I don't waste time wading through the emails I need to respond to.
Reply from SaneBox2026-07-29
Thank you so much for your wonderful review and for being with SaneBox for the past three years! 😊
We're thrilled to hear that SaneBox has saved you countless hours managing both your personal and business email. Keeping low priority messages out of the way while making sure the emails that need your attention stay front and center is exactly what we designed it to do.
Your long term support means a great deal to us, and we're grateful that SaneBox has become such a valuable part of your daily workflow. Thank you again for taking the time to share your experience!
