About Santasocks
Data updated- Website
- santasocks.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 4 reviews
- Replies to negative
- 23% (37/158)
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About this business
Santasocks's aim is to be the best custom photo socks and gifts online store and deliver happiness in daily life to every customer. Trying to give our customers the best service and products we design and produce every item from our own factory in China. We believe that a personalized item can be the best gift for your loved one and yourself. With our professional designer and manufacturer all the items are unique design and in good quality.
Written by the business, not verified by us.Is Santasocks legit?
Santasocks (santasocks.com) has a 3.3 out of 5 rating on OK.one, based on 388 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 57% rate it 4 stars or higher while 39% give 1 star; The business has replied to 23% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
I got my husband the brick picture and…
I got my husband the brick picture and was really impressed with the quality and the price! He enjoyed putting it together!
Really poor quality
Really poor quality, really overpriced. Packing was also really cheap. Don't waste your time
Reply from Santasocks2023-02-26
We are very sorry that we were not able to provide you with perfect service. This is not the shopping experience we hoped to bring you, we sincerely apologize, we have returned the full amount of your paid order to your account, if you still need our service, please contact our customer service email to further solve the problem.
I didn’t receive it
I didn’t receive it. I thought it was just still really late for Valentines Day. :-(
Reply from Santasocks2023-02-26
We are very sorry that we were not able to provide you with perfect service. This is not the shopping experience we hoped to bring you, we sincerely apologize, we have returned the full amount of your paid order to your account, if you still need our service, please contact our customer service email to further solve the problem.
Further Instructions Needed
The final product met my expectations and was well received as a Valentine gift. But wait, the packaging didn't include instructions on how to get the Spotify app to initiate the scan enabling the music to play. (Never used the app.) I thought if I reviewed the item advertised on your website I might solve the mystery but that was a dead end So I initiated an email to Customer Service. After two exchanges things were resolved. unfortunately using my QR scanner directed me to a customer service website that charged a $2.99 membership fee and resulted in a fraudulent charge of $40 to my credit card That required me to shut down the card and have a new one reissued. So while I liked the product I doubt I will ever use this merchant again.
Reply from Santasocks2023-02-26
We are very sorry that we were not able to provide you with perfect service. This is not the shopping experience we hoped to bring you, we sincerely apologize, we have returned the full amount of your paid order to your account, if you still need our service, please contact our customer service email to further solve the problem.
Customer service was great
Customer service was great. They answered all my questions regarding my order. I took about two weeks to arrive. I'd like to say the print could be better but it serves its purpose. It is still a very cute gift!
The product looks amazing
The product looks amazing. Support was also great and fun !
Great quality product
Great quality product. It showed up fairly quickly and my husband loved it!
My item was delivered quickly and was…
My item was delivered quickly and was beautiful! Ordering was easy as well. It was a gift for my boyfriend and he LOVED it!!!
quick & alike
I received my purchase quite quickly. It looked exactly like I was expecting. Thank you !
Best Unique and Personal Gift
The building block photo was such an incredibly cute idea! Took a couple weeks to come but well worth the wait. An incredibly unique and special gift for my other half.
The product was such a laugh to create…
The product was such a laugh to create and purchase and when it arrived was as perfect as it could be. My boyfriend loved it as well. Great quality both for the material and the picture chosen
The QR code doesn't work to open the…
The QR code doesn't work to open the song.
Reply from Santasocks2023-02-26
We are very sorry that we were not able to provide you with perfect service. This is not the shopping experience we hoped to bring you, we sincerely apologize, we have returned the full amount of your paid order to your account, if you still need our service, please contact our customer service email to further solve the problem.
I got scammed as the money I paid for…
I got scammed as the money I paid for my kids to receive was supposed to be an Electronic Table Video game for them.
Reply from Santasocks2023-02-26
We are very sorry that we were not able to provide you with perfect service. This is not the shopping experience we hoped to bring you, we sincerely apologize, we have returned the full amount of your paid order to your account, if you still need our service, please contact our customer service email to further solve the problem.
I ordered this as a gift for my boyfriend. …
I ordered this as a gift for my boyfriend that lives out of state. When he opened the puzzle, it was already assembled. It ruined the surprise. I could have just given him a framed picture and saved the money.
Reply from Santasocks2023-02-26
We are very sorry that we were not able to provide you with perfect service. This is not the shopping experience we hoped to bring you, we sincerely apologize, we have returned the full amount of your paid order to your account, if you still need our service, please contact our customer service email to further solve the problem.
This product is great!
It was a really fun and creative Lego set of any picture I wanted and a Spotify link for any song I wanted. The only problem I had with it is that there was a smudge on the back i couldn’t get off.
Loved the product
Loved the product! Great delivery speed.
Such a great gift idea for a LEGO lover.
Great Experience
Product exactly as described! Once shipped, it was fast international shipping. I liked the fact that you could check the order progress and shipping number. Thank you!
Customer service was amazing as was the…
Customer service was amazing as was the products. Will definitely be a repeat customer.
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