Santasocks's aim is to be the best custom photo socks and gifts online store and deliver happiness in daily life to every customer. Trying to give our customers the best service and products we design and produce every item from our own factory in China. We believe that a personalized item can be the best gift for your loved one and yourself. With our professional designer and manufacturer all the items are unique design and in good quality.
Written by the business, not verified by us.Santasocks (santasocks.com) has a 3.3 out of 5 rating on OK.one, based on 388 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 57% rate it 4 stars or higher while 39% give 1 star; The business has replied to 23% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-10-25.
I ordered 10 bobbleheads, and Panpan was very responsive, helpful and communicative throughout the whole process. All of my questions were addressed in a timely fashion, and I was pleased with the process from beginning to end.
I had fantastic customer service when I had an enquiry.The company produces enthralling jigsaw puzzles that are unique and nostalgic. A thoughtful and personalized gift to anyone who loves a challenge working on a beautiful puzzle. ..plus as a bonus the front page makes a "good" read.
Very responsive with the design process!
5 stars! ⭐⭐⭐⭐⭐ The service was kind, quick, and the result was satisfying. Highly recommend!
This is a great company that makes a great product. I had a large order with a tight deadline and the team worked quickly to get my order into production and shipped while having great customer service with their communication. Highly would recommend for anyone interested in their services.
The item was cute and pretty close to a miniature plush of my dog. Had an issue come up when supplies went out of stock but their great customer service and communications made up for it all and I'm happy with the purchase over all.
The overall design of the shirt an how good the customer service is
The team went above and beyond to ensure we got our order. The customer service was fast, courteous and helpful. Thank you!!!
The original order had the sizes wrong and they quickly made the correction and got me the right order.
They were very accommodating as the size was not right. They were very prompt in responding to my emails and organised to make a bigger size for me and I was only required to pay the shipping fee. Very easy to deal with. Would highly recommend them.
Great customer service, shirts were better than I had imagined. Quality is good too!! Shipped to NZ in less than a week. Cheers Renae
Very happy with my experience customizing my bobbleheads. Jason was surprising quick with drafting models for me to review & communicating through the process. Further, the bobbleheads came out very well. There was a review & verification step after modeling the face, I wish that there was an extra review & verification step after they added the hair as I wish my hair in one of my bobbleheads was different. Overall great experience.
The customer service team have been phenomenal. They are helpful, kind, compassionate and caring and have gone the extra mile.
Had to pay the toll invoice and got different sizes of shirts than ordered.
Dear customer, thank you for taking the time to share this feedback with us, and we're truly sorry for any inconvenience caused by this. Please kindly note that this is certainly never the kind of service we aim to provide. Rest assured that your thoughts were shared with our teams as we're always looking for ways to make the improvements that are needed. Would you please kindly contact us with an email to [email protected] so we can check? Thank you. Looking forward to your reply.
My picture arrived with the wrong date and many years in the future. They fixed It with no problem even though it was my own fault with putting the wrong year. I paid for shipping only. Thanks so Much guys! It's appreciated.
They are extremely accommodating & have wonderful customer service. They want to make sure the customer is 💯 satisfied. Love how my socks turned out. Would definitely use myphotosocks again! Christine
The customer service was top notch! I needed to add on to my order and they made it happen and all in one shipment. Speedy responses. The extra $5 was totally worth it to send my order to the top and I got it in time for our party. Was a great experience all around mainly because of the personal attention I got from the online help.
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