I ordered the wrong Item and all i had…
I ordered the wrong Item and all i had to do was simply reply to my order email and they refunded my card
About Santasocks
Data updated- Website
- santasocks.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 4 reviews
- Replies to negative
- 23% (37/158)
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About this business
Santasocks's aim is to be the best custom photo socks and gifts online store and deliver happiness in daily life to every customer. Trying to give our customers the best service and products we design and produce every item from our own factory in China. We believe that a personalized item can be the best gift for your loved one and yourself. With our professional designer and manufacturer all the items are unique design and in good quality.
Written by the business, not verified by us.Is Santasocks legit?
Santasocks (santasocks.com) has a 3.3 out of 5 rating on OK.one, based on 388 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 57% rate it 4 stars or higher while 39% give 1 star; The business has replied to 23% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
Feedback on customer service
I’m very pleased with the service and want to give thanks to Mr Jason for the quick response and cooperation
I recently purchased two face shirts…
I recently purchased two face shirts and the customer support and service was second to none. All of my questions were answered thoroughly and promptly. I am currently awaiting the arrival of my items in the mail and am looking forward to wearing them.
Great Customer Service
Great Customer Service, Jason kept in touch with me throughout the entire process, and allowed my opinion into the process. 10/10 would recommend!!
I just got it today and it's AMAZING
I just got it today and it's AMAZING! HAHA my daughter is have a meltdown when she sees me wearing this thing 🤣🤣
Well executed!
Well executed!! Precise and knowledgeable on what customer always want. Highly recommended!!
Excellent customer service.
Jason with customer service was extremely helpful and super responsive to any questions I had.
see you next time
very friendly customer service, amazing packaging and awesome product. also the delivery time was very good.
Such amazing customer service
Such amazing customer service! They really care and want to make your item perfect for you ☺️
Jason was very helpful in leading me…
Jason was very helpful in leading me through the order process
Exceptional service and products
I had communication from Jason just confirming a couple of things with my photos and then he fully explained the process of manufacture. Products were delivered much faster than I expected and the products are fantastic, so good, I ordered 2 more pairs. I can't recommend them enough and the support received from Jason. Thank you so much.
This is a real test of company service.
The test of a company's service is not when things are going well, but when an issue arises. I recently ordered some items from MyPhotoSocks AU and when they arrived, I felt they weren't quite the layout I was looking for (photo superimposed onto shirts). When I contacted the company, they could not have been more helpful. At no cost to me, they drew up new layouts, sent them to me for proofing and when they were absolutely perfect (I made a couple of improvement suffestions during this consultation, all of which the comany listened to) the shirts were printed and sent to very quickly. The shirts arrived today. They are perfect. I really cold not have asked for better service. I have ordered other items from this company in the past and since. The service previously was always fast and efficient. And the products good. However, the experience when things did not go to plan was exceptional. Real Service!
Lots of care and time put into product
The gift was perfect. So much care was put into this product. Personalized Lego pieces and online personalized instructions to build the Lego, incredible.
Excellent product and customer service from…
Excellent customer service from beginning to end. They checked in several times to make sure everything was done right. The finished doll looks so good! It really looks like my son whom we made it for. Will be back for more!
Fun shirts for a destination wedding.
I was looking to do something fun and special for our son's wedding. They have a wonderful dog which is a center of their life. I discovered MyFaceSocks and asked about getting some shirts with faces on them. Taking the picture I provided they created a fantastic tropical shirt pattern with son/DIL and dog. Working with Jason and his team we approved and received our ~40 shirt order in a very timely manner. We were all impressed with the quality of the shirts. If anyone is looking to do faces on any of the items them have I highly recommend them.
Great product
Great product, super fast delivery and really great customer service. Thanks
Excellent customer service
Excellent customer service The outcome of my orders was perfect Response to proof and changes was outstanding with swift changes Could not be happier
We ran into some issues with delivery…
We ran into some issues with delivery and the team was super helpful in resolving the issues. More importantly, the recipient of the bobble head was extremely happy with the gift.
Jason was very helpful with my order…
Jason was very helpful with my order and kept me informed all the time about its progress 😁
Great service, perfect product, quick turn around!
The product is perfect as ordered and quality is great. We had exceptional service from the customer service team with a few queries and the order arrived prior to the ETA. Great shirts and would happily recommend
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