SaunaKits.com

Very easy online ordering experience

Very easy online ordering experience. Worked through the correct heater for our geographic location and intended use.

Krizza was very helpful and responsive…

Krizza was very helpful and responsive throughout. Great follow up and follow through

Highly recommend.

They were great. From the initial advising and answering all my questions, to keeping me informed while I waited for delivery, to advice on install. They could not have done a better job. I am very glad I found them.

Excellent Service - Even over a holiday weekend!

I had a great experience purchasing a Finnmark FD-4 Trinity Sauna from SaunaKits. I had a unique configuration and we were purchasing more than 1 unit so I wanted to speak with someone about it. It was the 4th of July holiday weekend so figured I was just leaving a chat message, but was surprised when Matthew immediately responded to my inquiry. I had a quote within minutes and the price we received was the lowest I could find.

Satisfaction Guaranteed

My wife and I have been enjoying a LEGACY-MODEL two person sauna for two years. We recently had a problem with the arcfault breaker in our circuit panel that shut off every time we turned the sauna on. I contacted SaunaKits immediately and they responded quickly with real concern and a sincere desire to help me solve my problem. It took a few days, but I was able to diagnose and solve the problem with the help of Ez Glorioso, who could not have been more caring or attentive to our needs. Thank you!

Great customer service

Very good customer service

Very good customer service. Quick responses and detailed explanations.

Great experience

Matt Adriano was so helpful throughout the whole process - thank you!

Very easy and transparent ordering

Very easy and transparent ordering. Great user interface.

I have to applaud SaunKits for the…

I have to applaud SaunKits for the superior service. Especially the sales rep, Sam Kubeka. As with many large purchases, I was looking at many companies to purchase the sauna. Sam was always the first to provide the information I requested and ultimately the best pricing. He was even willing to hold the sauna in his warehouse till I needed it. I have no doubt this experience will continue. It is the extra mile that makes the sale and a happy customer!

Eric and John worked together to ensure…

Eric and John worked together to ensure I got what was best for my situation at a competitive price point. They were (and still are) communicative. I will update once the sauna and heater arrive and are built.

5 stars

Super helpful during the entire process. Communication was great. Would definitely recommend to others. We Love our sauna

Great experience with Eric

I had a great experience working with Eric. I had a few questions about what heater to go with and ended up going with the Harvia with the WiFi. I appreciated Eric’s honest opinion about all of the heaters and was glad he didn’t just try to sell me the most expensive one. We are so excited for our 2-per Sauna Life cube! Thanks so much.

Very helpful customer service

Very helpful customer service, great high quality product, relatively easy to assemble, very durable.

Great customer service.

CL5G 4 Person Sauna

Purchased CL5G 4 person sauna from SaunaKits.com after about 8 months of research. My husband and I love the look of the CL5G and assembled the sauna with some extra help from order specialist Kizza. Thanks for answering our emails/texts (Thank You). GM John Adams has been phenomenal with his added support with our questions and helpful tips for long term sauna care. This truly has been a great purchase and experience. If you are in need of a sauna this is the place to be.

John Adams is the reason I bought my…

John Adams is the reason I bought my sauna from SaunaKits. Explained everything about the different choices I had and we came up with the sauna that was perfect for me.

Eric's understanding of my needs a was critical in my decision to select Sauna Kits as my supplier. He walked me through each decision and was confident in my decision.

Eric's understanding of my needs a was a critical decision in my selecting Sauna Kits as my supplier.

I had lots of questions which all got answered

I had lots of questions about which sauna heater to buy and if i could switch between natural gas and LP. The Saunakits customer service rep was super helpful in answering questions and even went to the manufacturer to get a parts kits so i could swap back and forth.

They work fast

Very profesional, Ez from sauna kits help me about one mistake they did and she fixed it very fast, I receive my package in less than 3 days even tho I was in a hurry. I would shop here again.