Awesome company to deal with
Awesome company to deal with, sauna showed up earlier than expected Only issue is delivery, they never called to schedule a delivery day they just showed up with sauna randomly but it worked out.
SaunaKits.com (saunakits.com) has a 4.9 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Awesome company to deal with, sauna showed up earlier than expected Only issue is delivery, they never called to schedule a delivery day they just showed up with sauna randomly but it worked out.
Fantastic last mile driver! He clearly had a lot of experience, had no issue making a tight reverse into our driveway and getting close to the garage. Then he expertly maneuvered the fork lift and crate so that when it was lowered to the ground he could move everything easily into our garage. Very friendly and communicated well. The sauna was packed and protected very well and everything arrived undamaged.
We went in thinking we just needed a heater and controls. Simple, right? I picked out the “wrong panel” like a true DIY overachiever, and instead of letting me confidently ruin my own project, Eric from Nordic Saunas swooped in like a sauna guardian angel. Not only did he call me, but he actually looked at the photos of our control unit, figured out exactly what we needed, and then—plot twist—adjusted the order to something that was BOTH correct AND cheaper. At this point I trust Eric more than I trust most of my relatives. End result: perfect setup, zero headaches, and I didn’t accidentally turn my sauna into a very expensive wooden closet. These guys are the best. 10/10. Would absolutely let them save me from myself again.
Delivery is when they said it would be, so easy to put together, (follow directions makes life easier ;-) ) . We have been using it since we got it put together, hubby had to make 1 message to fix what he hooked up backwards. I can't believe how much better I feel! Wish I had known how great an infrared sauna would improve my health!! Finnmark is the best, love, love, love it!!
After seeing great reviews online, I reached out to buy a sauna and couldn't be happier. The delivery was ahead of schedule, and the support was world-class. A huge thanks to Ez, who handled all my questions with speed and expertise. She even sent custom photo instructions for a technical adjustment I needed. Great product, even better people. Highly recommended!
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