For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Events & Entertainment

SeatGeek

201 reviews

4.0201 reviews
Write a review

About SeatGeek

Data updated
Website
seatgeek.com
Category
Events & Entertainment
Location
United States · New York, NY
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
31% (14/45)
Do you own SeatGeek? Claim this profile for free and start replying to reviews.

Is SeatGeek legit?

SeatGeek (seatgeek.com) has a 4.0 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 22% of reviews are 1 star, a relatively high share; The business has replied to 31% of negative reviews. Last updated 2026-08-10.

What people say

C
Caz · 1 review · Experienced 2026-08-04 ·

USE SPOTHERO for parking

If you're booking parking, just use spothero. Seatgeek is garbage in parking spots.

S
Scott · 1 review · Verified · Experienced 2026-07-31 ·

Easy transaction

Easy transaction. Accurate seat selection.

L
Linda G · 3 reviews · Verified · Experienced 2026-07-31 ·

Was so quick and easy to purchase my…

Was so quick and easy to purchase my ticket

c
customer · 3 reviews · Verified · Experienced 2026-06-24 ·

Trusted Ticket Place

I will now only buy my tickets for sporting events/concerts from seatgeek! I get anxiety when buying from new places but w seatgeek I KNEW I was in good hands! Got an amazing deal, love how they have photos to show a view from any given section & fast/easy checkout process.

m
michael · 1 review · Verified · Experienced 2026-07-31 ·

User friendly and not Ticketmaster

我本来应该收到……的门票。

我本来应该收到 8 月 1 日星期六演出的门票。截至今天早上,我还没有收到它们。客户支持一直表示他们正在努力联系卖家。他们还说我会在中午12点前拿到票。演出于下午 2 点开始。我需要两个多小时才能到达曼哈顿。我要求退款,但被告知他们无法这样做。

我在西雅特有过最糟糕的经历……

我在 Seat Geek 的经历最糟糕。尽管他们的电子邮件说我收到了,但我从未收到过门票。我花了几个小时与客户服务人员交谈,承诺他们会解决这个问题。他们从来没有这样做过。他们非常回避,从不回答我的问题。 他们极力否认我要求提供 1/2 打丝网印刷品的说法。他们用预设的答案来回答。最重要的是,尽管他们做出了承诺,但我从未收到过门票。他们唯一遇到的事情就是退款,但我不得不推动和威胁,因为他们试图拖延提供退货。可怕的、可怕的经历。

骗局!

我专门去拉斯维加斯参加后街男孩演唱会,并善意地通过SeatGeek购买了4张门票。演出前大约一小时,我收到一封电子邮件,说明我的原始门票已被取消,并将提供替代门票。 不幸的是,替换票从未到达。结果,尽管我前往拉斯维加斯参加活动,但我完全无法参加音乐会。 这次经历令人难以置信的失望和压力。我依赖 SeatGeek 的买家保证,但活动开始时我却没有任何门票。 没有人伸出援手、跟进或试图提供帮助! 不要从这家公司购买任何东西! 你们公司是一个骗局!