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Electronics & Technology

SecureDataRecovery.com

63 reviews

4.963 reviews
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About SecureDataRecovery.com

Data updated
Website
securedatarecovery.com
Category
Electronics & Technology
Location
United States · Mayfield Village
Status
Unclaimed
Last 12 months
63 reviews
Replies to negative
100% (1/1)
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Is SecureDataRecovery.com legit?

SecureDataRecovery.com (securedatarecovery.com) has a 4.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

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Christy · 2 reviews · Verified · Experienced 2026-04-29 ·

Quick and Efficient

Kyle was very knowledgable and kept in contact with me throughout the entire process. His team was quick and efficient! They were able to recover almost 100% of the data.

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Donna Edmondson · 2 reviews · Verified · Experienced 2026-05-07 ·

Elliott was fantastic to work with

Elliott was fantastic to work with. After my devastating flood he was able to recover 80% of my extremely important files.

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customer · 3 reviews · Verified · Experienced 2026-05-06 ·

James was amazing

James was very helpful, patient, and polite. He walked me through the process and handled all of my questions accurately and kindly. Thanks so much, James!

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Charles Tillery · 1 review · Verified · Experienced 2026-04-24 ·

Data fully recovered

My Data was fully recovered and I had over 6,000 songs and 8,000 family photos going back to the 1910’s. They recovered it all.

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Robert · 3 reviews · Verified · Experienced 2026-04-25 ·

Got data and photos back

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Lorne Bitner · 1 review · Verified · Experienced 2026-04-24 ·

The results were better than expected.

The results were better than expected and done faster than anticipated. Very easy to talk to any of the people answering the phone and no long waits to get in contact with the individual I was wanting to speak to.

J
Jerry · 1 review · Experienced 2026-04-15 ·

Eric was very helpful

Eric was very helpful but not pushy and stayed on top of my case. He saved me a lot of money compared to the other service that I paid to quote the job. SDR was able to recover all my old original music from my studio hard drive that failed. Very happy Customer here wish I would have done it sooner Highly recommend Eric and SDR!

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Bill Phipps · 4 reviews · Verified · Experienced 2026-04-23 ·

A Great Recovery of My Digital Information

Both Apple and G-Drive representatives told me that I needed Data Recovery as my raid drive would not mount on my desktop and had been corrupted. Both Kyle in Customer Service and the team at Secure Data Recovery were great all the way through the process and were able to recover 4 years worth of work and information.

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customerm · 2 reviews · Verified · Experienced 2026-04-18 ·

I had a fantastic experience with…

I had a fantastic experience with Secure Data Recovery. They were able to resuscitate my hard drive that had years of work on it quickly and professionally. Eric maintained professionalism and clear communication throughout the entire experience. I hope I am never in a situation again where I need recovery work, but if that were the case or if a friend needed it I’d know exactly who to go to or recommend!

M
Mark · 4 reviews · Verified · Experienced 2026-04-13 ·

Jason made it really easy…

Jason Mulan Arrow made it really easy to understand what it took to recover my data. I was exceptionally pleased with how fast the recovery process was completed. I will always recommend and I’m working on several of our business partners to send their equipment if they have failures as well.

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Wilson Mcclung · 2 reviews · Verified · Experienced 2026-04-12 ·

When my external hard drive stopped…

When my external hard drive stopped working, i was afraid we had forever lost our data. I called securedata and talked with Kyle. He put my mind at ease that they could recover it. They provided us professional service and updates, and we had our data recovered and returned to us in less than a month. They were very helpful and i would recommend them to my friends and others. The peace of mind was worth millions!

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Lacey Derexson · 1 review · Verified · Experienced 2026-04-12 ·

The team at Secure Data Recovery saved…

The team at Secure Data Recovery saved 20 years of photos and videos from a corrupted hard drive. I'm so appreciative of their work and expertise.

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Ben Lozano Jr · 1 review · Verified · Experienced 2026-04-03 ·

Elliot was professional

Elliot was professional and explained the recovery process that made things much easier to understand and kept in constant communication with me about everything

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Regina · 1 review · Verified · Experienced 2026-03-27 ·

Great customer service

Great customer service! Would recommend

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BJa · 5 reviews · Verified · Experienced 2026-03-20 ·

Thanks for the effort

Well, they could not recover data from my flash drive but i do believe the prep and the effort was there, based on constant dialog, they were always answering the phone, made sure i was ok with their processes. Their documentation for thier processes and security made me feel very comfortable as i have very personal and secure data on my flash drive, i felt comfortable with SecureDataRecovery at least trying to recover my data.

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David Ortega · 1 review · Verified · Experienced 2026-03-13 ·

Excellent customer service

Mr. McMacken was very friendly and courteous even when I had turned down the service as it was way more than I expected to spend but then I was not at all familiar with how much the cost was going to be. I apologized for wasting his time but he never treated me less for not being able to afford the service.

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Ricardo G. · 1 review · Verified · Experienced 2026-03-18 ·

I highly recommend!!

I highly recommend!!!

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Rodney Khazzam · 1 review · Verified · Experienced 2026-03-23 ·

Excellent

Excellent Great explanation of what to expect. The data recovery was more than 99% successful. Ivan Kim was very helpful

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Christina Droughton · 1 review · Verified · Experienced 2026-01-14 ·

Great Work

I sent my bosses hard drive, to Kevin at secure data recovery, after his computer crashed. They were able to recover most of the data, with just a couple files that were damaged and not able to be recovered. He was amazing to work with. He explained the whole process to me in detail. He was very responsive, anytime I reached out, and if he wasn’t available, any of the other guys were very helpful and responsive as well. Overall, super impressed with this company and their crew. I would highly recommend them if you needed to recover your important information off or your hard drive.

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Laird Dixon · 1 review · Verified · Experienced 2026-03-17 ·

Sad and then glad.

Any instance for the potential loss of important data is always going to be harrowing, and for those not familiar with data recovery services (such as myself), sending a damaged drive/device away in order for them to open the hood & see what can be salvaged can be very daunting (and pricey) to say the least. I went ahead and took the chance though with Secure Data Recovery and couldn't have been more pleasantly surprised with he outcome. Apparently my drive took a pretty serious hit as to its internal damage (hard fall onto the floor).. The account representative (Kevin, from their Cary NC branch) couldn't have been more helpful in answering my many & frequent (and sometimes stupid & obvious) questions with patience and detail ... And he was crucially instrumental in being the liaison between me and the lab to where the drive was sent. Again, I am thrilled with the results whereas I had initially thought that the whole situation was going to be a total loss. I gotta thank Secure Data Recovery Services and whomever there was part of the whole process, and a very special thanks to Kevin. Keep up the great work y'all! -And Thanks! -Laird Dixon.