Great customer service
Candace and Grace were exceptional throughout the loan process.
Reply from Southeast Financial2026-05-27
Thank you David and Kimberly! We hope you enjoy your new boat and it was a pleasure working with you both!-Candace
About Southeast Financial
Data updated- Website
- sefinancial.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 179 reviews
- Replies to negative
- 33% (1/3)
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About this business
Southeast Financial Offers Nationwide Recreational Financing for Motor Homes, RVs, Campers, Horse Trailers, Boats and Motorcycles. If you can drive it or ride it for recreational purposes, chances are we finance it. Our mission is to secure the best possible recreational loan so you can live life to the fullest. After doing business in the national recreational loan industry for more than 14 years, we know what it takes to keep our clients happy. Customer service is the key at Southeast Financial
Is Southeast Financial legit?
Southeast Financial (sefinancial.com) has a 4.9 out of 5 rating on OK.one, based on 179 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 33% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-03.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally helpful staff and the remarkably efficient loan process, highlighting that representatives are always friendly, professional, and dedicated to keeping applicants fully informed at every single step. People truly appreciate the exceptionally smooth communication and expert guidance provided throughout their entire financial journey from start to finish. However, some customers also noted that communication could occasionally feel a little slow during certain phases. Some reviewers specifically mentioned that completing the procedures took quite some time and that getting phone calls answered required extra patience.
Auto-generated from all reviews of this business. For reference only.What people say
I had a time sensitive loan
I had a time sensitive loan. SEF did everything to accommodate me, and I received my funding on time.
Reply from Southeast Financial2026-05-21
Thank you for sharing your experience! We understand how important timing can be when it comes to financing, and we’re glad our team was able to accommodate your needs and get your funding completed on time. We truly appreciate your trust in SEF and look forward to helping you again in the future!
Company procedures and interactions
The company is very focused on guiding and helping the customer along in the loan process. Could be more helpful if they didn’t rely so much on Emails and texting, maybe a bit more personal contact by phone would be nice, to help the customer with problems, issues, or more clarification about questions the customer may have.
Reply from Southeast Financial2026-05-21
Thank you for your feedback Shaun. It was my pleasure helping you with the refinance of your RV. We did speak on the phone many times but I'm sorry if you feel we didn't communicate everything clearly enough. We will definitely share your feedback with our team. We really appreciate your business - Amanda
Camper
Bionca Presley, was very nice and professional. She made the process of getting the loan easy and was very helpful every step of the way. The entire application process from start to finish was very easy.
Reply from Southeast Financial2026-06-11
Thank you, Mr Acero! It was great working with you!
Very friendly and responsive customer…
Very friendly and responsive customer representatives. Great communication. Successful lending.
Reply from Southeast Financial2026-05-15
We appreciate the feedback. Enjoy your new RV! -Kayla
This company gets the job done!
It's funny I was trying to fill out my app with US Bank and had nothing but online problems with them. I must of talked to 10 different customer service reps and still could never get our app filled out. Then I came to Southeast financial and was approved and ready to go in no time. Funny thing is the loan ended up with US Bank. Thank you SEF
Reply from Southeast Financial2026-06-11
Thank you for the review Martin! It was great working with you and Sharon! I hope yall enjoy your RV this summer and make lots of memories!
The customer service was excellent
Reply from Southeast Financial2026-05-12
We appreciate the feedback. Enjoy your new boat! -Kayla
Fast and reliable service
Fast and reliable service. Communication was great
Reply from Southeast Financial2026-05-15
Thanks Phillip - It was a pleasure working with you. I hope you love your new boat - Amanda
Process was very simple from beginning to end and all team members were extremely responsive and professional
From the beginning, all team members I interacted with were extremely professional, accomodating, and explained the process in detail from beginning to end. All calls were returned promptly and all questions were answered timely.
Reply from Southeast Financial2026-05-11
Matthew, thanks for the review! It was a pleasure working with you! I hope you enjoy the summer with your new Phaeton motorhome! Please let me know if you need anything!
Thank you Chris and Melissa
Thank you Chris and Melissa. You made my experience comfortable and positive. Finally after years of being down im back driving doing life!
Great Experience
Ms Tonya was very efficient and informative through the whole process. She was responsive when I had questions. Sonya in Funding was very as helpful as well. Happy with the process.
Reply from Southeast Financial2026-06-02
Thank you for the review! It was a pleasure working with you! ~Tonya
Fast Service / Great Customer Service
Amanda Vaillencourt and Grace Scoville made this whole loan process a breeze. We really appreciate both of them and their customer service was excellent! What a pleasant experience!
Reply from Southeast Financial2026-05-08
It was a pleasure working with you. I hope you love your new boat - Amanda
Tonya was amazing!
Tonya made everything so easy. She was beyond accommodating and helped me navigate the procedures and paperwork.
Reply from Southeast Financial2026-05-07
Thank you! I hope you enjoy your new boat! ~ Tonya
Candace white was amazing to deal with
Candace white was amazing to deal with! Super easy and fast! Would highly recommend 5 stars! Southeast financial for the win
Reply from Southeast Financial2026-05-08
Thank you so much Craig! It was my pleasure and I hope you enjoy your new motor home!-Candace
Everyone I worked with at Southeast…
Everyone I worked with at Southeast Financial was great. Bionca and Cheyenne were super pleasant and knowledgeable. They made the whole process easy and efficient.
Reply from Southeast Financial2026-05-11
Nick, it was great working with you on the refinance! Thanks for the review.
From the very beginning Ms Chapman was…
From the very beginning Ms Chapman was so helpful and answered any and every question I have had and each person afterward has been great. 10/10 do recommend!
Reply from Southeast Financial2026-05-01
Thank you so much! You all are going to have a blast this summer! It was a pleasure with you both!
Very helpful!
We are glad we found Southeast Financial, Kayla and everyone was very helpful and very informative on the process of everything we needed to do. We will definitely keep them in mind in the future! Thank you!
Reply from Southeast Financial2026-04-28
We appreciate your feedback! Enjoy the new RV! -Kayla
Tonya was amazing
Reply from Southeast Financial2026-05-07
Thank you for the review! It was a pleasure working with you! ~Tonya
Very responsive and super helpful
Very responsive and super helpful! My rep Kayla was the absolute best!! I highly recommend!!
Reply from Southeast Financial2026-04-27
We appreciate the feedback! Enjoy the new RV! -Kayla
Fast
Fast, accurate and professional great customer service experience 🙏
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