Husband ran off with the keys and never…
Husband ran off with the keys and never put me on the contract! Even though I pay for it and it’s all my stuff, and my email, company will not drill of lock!
Self Storage 1 (selfstorage1.com) has a 4.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is good. 77% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 43% of negative reviews. Last updated 2026-08-12.
Husband ran off with the keys and never put me on the contract! Even though I pay for it and it’s all my stuff, and my email, company will not drill of lock!
Ciera is the best! Very informative and thorough.
Ciera Humphrey, the storage consultant at the LincolnPark, facility, was quick and exceptionally helpful. Thank you, Ciera!
Ciera was extremely patient with me AND thoroughly informative! A rare find of great customer service in Chicago!
Super helpful, clear instructions.
VERY professional. Easy set up and clean units.
Friendly and helpful staff. Lots of dollies available. Great AC in the facilities.
Great and fast service
Very easy and pleasanr
Ciera gave us fantastic customer service! Good location and security
Friendly staff and convenient with the moving truck
Ciera was wonderful to work with today. She is the utmost professional and gave me a great deal. She runs a tight ship! Definitely reach out to Ciera at Self Storage 1.
I am so glad that I found this storage facility. The staff is extremely friendly and experienced. This was my first time renting a unit and the ladies at the desk made the process so smooth easy. I would recommend them to all my friends and family looking for Storage.
For whatever reason, this company cannot issue monthly invoices anymore. In February, I requested the invoices for December 2021 & January 2022. I received 20 emails, which all had an invoice for October. When I asked them again to send the correct invoices. They had no reply. Now I need the invoices for February & March 2022!
Quick and professional renting process. Very easy and accessible storage unit in a very good area.
self storage customer service is on point. always efficient and accommodating. i referred my partner because i enjoyed my time here with my unit.
Armoni is very helpful and quick and easy access and place is very nice would recommend for anybody looking for storage
Great location, secure, informative and quick
102 reviews matching