Sendwave (sendwave.com) has a 4.5 out of 5 rating on OK.one, based on 206 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 55% of negative reviews. Last updated 2026-08-10.
My family and children received their money on time and I have never had a problem with Sendwave
Reply from Sendwave2026-07-27
Hi Susan, thank you for your fantastic 5-star review! We are so happy to hear that your family and children receive their money on time and that you've had such a consistently positive experience with us.
Very good very fast and lower fees than other apps
Reply from Sendwave2026-07-27
Hi Alex , we're so glad to hear that you find our service to be fast, efficient, and more affordable than other options. Thank you for your positive feedback!
G
Gabriel Kuria Ngugi · 1 review · Verified · Experienced 2026-07-22 ·
★★★★★
The speed and accuracy of sending money…
The speed and accuracy of sending money to reach the recipient in time
Reply from Sendwave2026-07-27
Hi Gabriel, we're glad to hear that the transfer speed and accuracy met your expectations. We appreciate your feedback.
The app is easier to use and there is continued update when there is any delay is dispatching funds. And also there are strong control in place
Reply from Sendwave2026-07-27
Hi KAYINGO/MOSES, we're so glad to hear you find our app easy to use and appreciate the consistent updates regarding fund dispatches. Your positive feedback on our strong controls is truly valued.
Sendwave is absolutely the best for sending to my loved ones
Is very secure and fast and reliable.
Customer service is A1
Im very pleased
Reply from Sendwave2026-07-27
Hi Mark, we are so happy to hear that you find our service secure, fast, and reliable for sending money to your loved ones. It's wonderful to know that our customer service has also met your expectations!
It’s not a surprise that send wave is dominating the field.
Because it makes the process easier for everyone to operate it and you don’t need to be able to read and write.
Also the expansion of the access point they offer makes it even better.
Reply from Sendwave2026-07-27
Hi Mr. & Mrs. Samsudeen. we are so happy to hear that our service has made the process easier for you and that our expanding access points are beneficial. We truly appreciate your positive feedback and are committed to continuing to improve our offerings for everyone.
I have been sending money with this up seens 2014 and am so happy I was introduced to it by a Kenyan lady and by that time Ghana was not on the list but the moment Ghana was added I jump on board and never looked back.
Reply from Sendwave2026-07-27
Hi HEARTWILL, we are so happy to hear about your long-standing positive experience with our service since 2014! It's wonderful to know that we've been able to support your money transfers, especially after Ghana was added. We truly appreciate your loyalty and kind words.
Hi Lilia, we're so happy to hear that you're pleased with our exchange rates and the speed of our delivery process. Thank you for your wonderful 5-star review!
Why are you guys asking for more personal informations?
It’s like you guys want to know our private life, that thing irks my soul.
Reply from Sendwave2026-08-08
Hi Mouhamadou! This is actually part of our review process as a regulated company. Please know that whatever you submit will be handled with utmost security. One of our customer service executives will be in contact soon to discuss this further with you.
At first I love it cause there is No charge but now its ok. It’s fast transaction and easy for my loved ones
Reply from Sendwave2026-07-27
Hi Rotchel, we're so glad to hear that you find our transactions fast and easy, making it convenient to support your loved ones. Thank you for your positive feedback!
Very convenient and the rate is competitive .
Hope to remove the service charge🙏
Reply from Sendwave2026-07-27
Hi Neil, we're glad you find our service convenient and our rates competitive. We appreciate your feedback regarding the service charge and will certainly consider it as we review our policies.
I’m so very happy and grateful for Sendwave. It’s very efficient with transactions and the rates are very good👍👍
Reply from Sendwave2026-07-27
Hi Helen, we are so happy to hear that you're pleased with our service! We always strive to provide efficient transactions and great rates for our customers. Thank you for your kind words.