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Money & Insurance

Sendwave

206 reviews

4.5206 reviews
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About Sendwave

Data updated
Website
sendwave.com
Category
Money & Insurance
Location
United States · Boston
Status
Unclaimed
Last 12 months
206 reviews
Replies to negative
55% (11/20)
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Is Sendwave legit?

Sendwave (sendwave.com) has a 4.5 out of 5 rating on OK.one, based on 206 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 55% of negative reviews. Last updated 2026-08-10.

What people say

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John Ayabina · 1 review · Verified · Experienced 2026-07-26 ·

Trust worthy and efficient

Reply from Sendwave2026-07-27

Hi John, thank you for your wonderful 5-star review! We are so pleased to hear that you found our service to be both reliable and efficient. Your feedback means a lot to us!

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Clémentine Guei · 1 review · Verified · Experienced 2026-06-25 ·

Sendwave used to be free

Sendwave used to be free, now you charge a fee for any transaction.

Reply from Sendwave2026-07-27

Hi Clémentine, we understand your concern about the recent changes to our transaction fees. We continually evaluate our services to provide the best value. We appreciate your feedback as we strive to improve. Don’t hesitate to contact us if you have any questions: https://www.sendwave.com/en/contact

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Susan Wanjiku Mungai · 1 review · Verified · Experienced 2026-07-26 ·

Excellent

I just love send wave it fast and reliable

Reply from Sendwave2026-07-27

Hi Susan, we're so glad to hear that you find our service fast and reliable! Thanks for sharing your positive experience with us.

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paul英国 · 1 review · Verified · Experienced 2026-07-26 ·

Transactions go through very quickly…

Transactions go through very quickly with little holdups, the only thing I'm no happy about is they have started charging 0.49p on any amount under £50

Reply from Sendwave2026-07-27

Hi Paul, thank you for the 4-star review! We are glad to hear that your transactions go through very quickly with minimal hold-ups. We also appreciate your honest feedback regarding the new £0.49 fee on transfers under £50. We always try to keep our rates as low and transparent as possible, and your input helps us evaluate our pricing structure moving forward to ensure we are still delivering the best value.

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Juliet Nabulya · 2 reviews · Verified · Experienced 2026-07-24 ·

Introducing my friends to sendwave

Sendwave is so helpful , supportive and friendly to people ,Sendwave services are on board and also well organised, for sure thanks being there for us.🙌🏾👏🏾👏🏾👏🏾❤️💐

Reply from Sendwave2026-07-27

Hi Juliet, we are so happy to hear that you find our services helpful, supportive, and well-organized. Thank you for your kind words; it means a lot to us to know we are there for you!

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Ronilo Mallari · 1 review · Verified · Experienced 2026-07-24 ·

Service fee when sending money to bank…

Service fee when sending money to bank account

Reply from Sendwave2026-07-28

Hi Ronilo, thank you for reaching out. We aim to keep our fees transparent, and the service fee helps cover processing costs with partner banks. One of our customer care representatives will get in touch to discuss this further.

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Anthony Ndichia · 2 reviews · Verified · Experienced 2026-07-18 ·

Fast

Fast, reliable and comfortable

Reply from Sendwave2026-07-27

Hi Anthony, we're so glad to hear that you find our service fast, reliable, and comfortable! Thank you for taking the time to share your positive experience with us. If there is anything we can do for a 5-star rating, just let us know at https://www.sendwave.com/en/contact

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Lillie · 1 review · Verified · Experienced 2025-07-25 ·

It’s a good app to use

It’s fast and the exchange rates are always good. I like that I don’t have to pay money to send money to my loved ones.

Reply from Sendwave2026-07-27

Hi Lillie, we are so happy to hear that you find our service fast and appreciate the great exchange rates. We love making it easy for you to send money to your loved ones!

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Wilson Magallanes · 2 reviews · Verified · Experienced 2026-07-22 ·

Fast and easy

Fast and easy. Thanks SendWave

Reply from Sendwave2026-07-27

Hi Wilson, we're happy to hear that our service was fast and easy for you. We appreciate your positive feedback!

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Selassie Deh · 1 review · Verified · Experienced 2026-07-24 ·

Quick delivery and good exchange rate…

Quick delivery and good exchange rate with wallet.

Reply from Sendwave2026-07-27

Hi Selassie, we're so happy to hear that you had a positive experience with our delivery speed and exchange rates. Thank you for your wonderful feedback!

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Rizza · 3 reviews · Verified · Experienced 2026-07-24 ·

Excellent ,fast and realible

Reply from Sendwave2026-07-27

Hi Rizza, thanks for your wonderful review! We're so glad you had an excellent, fast, and reliable experience with us. Your feedback is truly appreciated!

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Alfred Torto · 1 review · Verified · Experienced 2026-07-19 ·

Sendwave is always on time

I have been using sendwave for a very long time and they never fail me

Reply from Sendwave2026-07-27

Hi Alfred, we're so happy to hear that you've had such a consistently positive experience with us over a long period. We truly appreciate your loyalty and kind words! If there is anything we can do for a 5-star rating, just let us know at https://www.sendwave.com/en/contact

K
Kate · 1 review · Verified · Experienced 2026-07-25 ·

excellent & fast

Reply from Sendwave2026-07-27

Hi Kate, we’re thrilled to hear that you’re loving our service! Thanks for your review.

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Joel Geli Ombalino · 1 review · Verified · Experienced 2026-07-25 ·

Fastest and good service 👍👍👍❤️❤️❤️

Reply from Sendwave2026-07-27

Hi Joel, we're so happy to hear you found our service fast and good! Thank you for your wonderful review.

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Caroline Gutierrez Data · 1 review · Verified · Experienced 2026-07-25 ·

Sendwave is two thumbs up !

Transaction is usually easy and has a very good and affordable processing fee .

Reply from Sendwave2026-07-27

Hi Caroline, we're so happy to hear that you find our transactions easy and our processing fees affordable! Thank you for your positive feedback.

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Washington Oluoch · 1 review · Verified · Experienced 2025-07-31 ·

I sent money to the wrong number and…

I sent money to the wrong number and since I couldn't call the mpesa in Kenya my self send wave said there was nothing thy could do.. so I lost $6000 was supposed to be for hospital bills.

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Celina Gubat · 1 review · Verified · Experienced 2026-07-23 ·

Fast and trusted

Reply from Sendwave2026-07-27

Hi Celina, thank you for taking the time to leave a review. Your feedback is important to us.

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Annclarise Santos · 1 review · Verified · Experienced 2026-07-23 ·

I love and like my special rate

Reply from Sendwave2026-07-27

Hi Annclarise, we are so happy to hear you appreciate your special rate! We value your positive feedback.

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Aidah Payne · 5 reviews · Verified · Experienced 2026-07-23 ·

Very good but I don't like charges 😕 of…

Very good but I don't like charges 😕 of nowadays please.

Reply from Sendwave2026-07-27

Hi Aidah, we appreciate your feedback and are glad you found our service very good. We understand your concerns about charges and are always reviewing our policies. Don’t hesitate to contact us if you have any questions: https://www.sendwave.com/en/contact

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Celia M. de Leon · 1 review · Verified · Experienced 2026-07-02 ·

Fast service!

Reply from Sendwave2026-07-27

Hi Celia, thanks for your 5-star review! We’re glad to hear that you like our service.