Trust worthy and efficient
Hi John, thank you for your wonderful 5-star review! We are so pleased to hear that you found our service to be both reliable and efficient. Your feedback means a lot to us!
Sendwave (sendwave.com) has a 4.5 out of 5 rating on OK.one, based on 206 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 55% of negative reviews. Last updated 2026-08-10.
Hi John, thank you for your wonderful 5-star review! We are so pleased to hear that you found our service to be both reliable and efficient. Your feedback means a lot to us!
Sendwave used to be free, now you charge a fee for any transaction.
Hi Clémentine, we understand your concern about the recent changes to our transaction fees. We continually evaluate our services to provide the best value. We appreciate your feedback as we strive to improve. Don’t hesitate to contact us if you have any questions: https://www.sendwave.com/en/contact
I just love send wave it fast and reliable
Hi Susan, we're so glad to hear that you find our service fast and reliable! Thanks for sharing your positive experience with us.
Transactions go through very quickly with little holdups, the only thing I'm no happy about is they have started charging 0.49p on any amount under £50
Hi Paul, thank you for the 4-star review! We are glad to hear that your transactions go through very quickly with minimal hold-ups. We also appreciate your honest feedback regarding the new £0.49 fee on transfers under £50. We always try to keep our rates as low and transparent as possible, and your input helps us evaluate our pricing structure moving forward to ensure we are still delivering the best value.
Sendwave is so helpful , supportive and friendly to people ,Sendwave services are on board and also well organised, for sure thanks being there for us.🙌🏾👏🏾👏🏾👏🏾❤️💐
Hi Juliet, we are so happy to hear that you find our services helpful, supportive, and well-organized. Thank you for your kind words; it means a lot to us to know we are there for you!
Service fee when sending money to bank account
Hi Ronilo, thank you for reaching out. We aim to keep our fees transparent, and the service fee helps cover processing costs with partner banks. One of our customer care representatives will get in touch to discuss this further.
Fast, reliable and comfortable
Hi Anthony, we're so glad to hear that you find our service fast, reliable, and comfortable! Thank you for taking the time to share your positive experience with us. If there is anything we can do for a 5-star rating, just let us know at https://www.sendwave.com/en/contact
It’s fast and the exchange rates are always good. I like that I don’t have to pay money to send money to my loved ones.
Hi Lillie, we are so happy to hear that you find our service fast and appreciate the great exchange rates. We love making it easy for you to send money to your loved ones!
Fast and easy. Thanks SendWave
Hi Wilson, we're happy to hear that our service was fast and easy for you. We appreciate your positive feedback!
Quick delivery and good exchange rate with wallet.
Hi Selassie, we're so happy to hear that you had a positive experience with our delivery speed and exchange rates. Thank you for your wonderful feedback!
Hi Rizza, thanks for your wonderful review! We're so glad you had an excellent, fast, and reliable experience with us. Your feedback is truly appreciated!
I have been using sendwave for a very long time and they never fail me
Hi Alfred, we're so happy to hear that you've had such a consistently positive experience with us over a long period. We truly appreciate your loyalty and kind words! If there is anything we can do for a 5-star rating, just let us know at https://www.sendwave.com/en/contact
Hi Kate, we’re thrilled to hear that you’re loving our service! Thanks for your review.
Hi Joel, we're so happy to hear you found our service fast and good! Thank you for your wonderful review.
Transaction is usually easy and has a very good and affordable processing fee .
Hi Caroline, we're so happy to hear that you find our transactions easy and our processing fees affordable! Thank you for your positive feedback.
I sent money to the wrong number and since I couldn't call the mpesa in Kenya my self send wave said there was nothing thy could do.. so I lost $6000 was supposed to be for hospital bills.
Hi Celina, thank you for taking the time to leave a review. Your feedback is important to us.
Hi Annclarise, we are so happy to hear you appreciate your special rate! We value your positive feedback.
Very good but I don't like charges 😕 of nowadays please.
Hi Aidah, we appreciate your feedback and are glad you found our service very good. We understand your concerns about charges and are always reviewing our policies. Don’t hesitate to contact us if you have any questions: https://www.sendwave.com/en/contact
Hi Celia, thanks for your 5-star review! We’re glad to hear that you like our service.
206 reviews matching