At Servcorp, we are committed to offering the World's Finest Executive Offices, Virtual Offices and Coworking solutions in the workspace industry. Our business was founded on one principle - reduce client costs, share client overhead and help our clients business succeed.Servcorp not only provides affordable access to prime locations in the best cities across the globe, but we also have the finest facilities, first-class technology and leading teams, crucial to your business success.Our team is proactive, efficient and available to lend support when you need it. We believe in taking a genuine interest in the growth and success of your business.We are proud to be an innovator in the Executive Suites, Virtual Office and Coworking industry.
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Is Servcorp USA legit?
Servcorp USA (servcorp.com) has a 4.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home & Garden and its reputation is good. 79% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 38% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-10-24.
Location: Servcorp Houston Williams Tower
The staff at subject location is EXCELLENT! Everyone is very efficient and continuously exceed my expectations. For example, due to a client's needs recently, I had to to modify my office plan asap. The staff at Servcorp Houston Williams Tower made it happen the same day. I'm a very satisfied customer!
The Mayfair offices are great and the staff are too. Emily, Georgia, Elizabeth and Adele are very helpful and make everything efficient and smooth. I would recommend.
The Servcorp BOSTON location is a disgrace to Servcorp and damaging to their brand. This branch is totally toxic and should not be operational. SCorp Boston simply do not comply with the good name of SCorp in regard to their service, professionalism and courtesy.
SCorp have been an enormous help to my company for the last 14 years, I use 2 other SCorp locations, one for 14 years and the other for 11 years (every day). In addition, I have used 8 other SCorp locations for temporary needs. I have never seen any office operate as carelessly, irresponsibly and unprofessionally as SCorp Boston. I terminated after a few frustrating weeks.
I can write a 10 page document featuring examples that support my claims above, I will summarize below.
1/ They are dismissive of your business requirements including any associated deadlines/timelines
2/ Be prepared to be fleeced financially, they will take you to the cleaners anyway they can, including their billable time. Their billable time is ridiculous particularly when you compare it to my other SCorp locations who perform exactly the same tasks
3/ They are cavalier and completely irresponsible in their response time, you need to essentially plead with them to receive a response. Any other SCorp office will respond within 1-2 hours or sooner. With SCorp Boston I needed to email and call many times for virtually any request. Two examples (of many) include a request to confirm the goods that they are holding for me in two small plastic boxes that are approx. 15-20% full. My other FedEx offices will get back to me same day with the details, next day at the very latest. After 2 weeks and 5 follow up emails I called the manager (Joana) and she said they were WORKING ON IT, 3 days later I finally get their response in the form of 3-4 bullet points. Instance no. 2, I made a request for them to give me the dimensions of a box I needed to be shipped from their office, that is all, after three follow emails requesting these details I had reached my limit and I said to the manager that she ran a "bad/inefficient" office, look at point 5 for her response
4/ Boston was not required to take many calls for me unlike my other SCorp offices, they received no more than around 2 calls in the remaining 2-3 days I was with them. After 14 years with SCorp in multiple offices, I received my first ever complaint by a client about a SCorp staff member on 5/27/19. This was a long to time client of mine and he said the receptionist made it difficult for him and he abandon the call. I emailed the Boston SCorp manager and ccd one of the front desk ladies to give their version of the phone call, NO RESPONSE, as normal.
5/ After weeks of the above nonsense, I reached my limit and gave 30 days notice. A few days after the event in Point 2/ (and after my notice) occurred, I said to the Boston manager, Joana, that she ran a "bad/inefficient" office. I will give her credit here, her response to this email was prompt. What was her response ? "I am sorry you feel that way….." or "I will call you to address your concerns", no it was not. The reaction was more gangster than a SCorp professional, she said they will terminate my services in 2 days (there were still around 27 days remining in my notice). I had to scramble to find another company to take my calls, this takes time. I asked them to get me the box dimensions and weight (in Point 2 above) immediately, this box contained my material in their office. They finally got these details to me late the next day which left me an hour to get a courier to pick up the next day otherwise Boston would not allow access. Absolutely disgusting conduct by their manager. I showed another SCorp Manager at another location the email interactions during these events and she said she was "taken a back" by SCorp Boston’s actions and emails.
SCorp Boston is diseased from top to bottom and requires immediate attention Corporation intervention. I will lodge a complaint with Servcorp.
No reply on emails for a week, hidden charges
Location: Bangkok, Central World
can't get in touch for more than a week to cancel the service
BE AWARE that cancellation of the service is chargeable as per terms of conditions
I'm very pleased with the service at Miami office. Jessie and Jenny are both great and have always helped me with excellent customer service. The office is very good and I would recommend this company
Very bad company. A lot of hidden costs. Changing the terms of the contract even after signing. Doesn't refund our deposit without any reason and since they don't respond to any email or call. UNPROFESSIONAL
Reply from Servcorp USA2018-12-19
This is a client in Malaysia, therefore the review needs to be moved to Servcorp Malaysia, not Servcorp USA. Could we please have this moved to the appropriate site?
Our Servcorp Riverpoint Chicago Crew has been nothing but the best! I would highly recommend them any day of the week. They are professionals, personable, hard working, and have many times stopped what they were doing to help us out. We appreciate them SO much!!
There is a "can do" attitude that is more like a "will do, and it's done" attitude on the River Point team. My guests were equally impressed with the service, while basic, it is graciously executed.
SE Financial Center in Miami, FL
We are really pleased with our experience at Servcorp SE Financial Center, Miami. We had our office there for a little over 6 months, both Jennifer Jauregui and Jessie Reyes excelled at providing the best service always displaying courtesy and professionalism, while being extremely knowledgeable and efficient going above and beyond to meet our needs. If you are looking for a shared office space, Servcorp is what you are looking for, the facilities are well kept and maintained and the amenities provided would make you feel right at home. I highly recommend Servcorp Miami for your business.
Brittany, at the Ave of Americas location went above and beyond the call of duty. After a stressful project, with unexpected deadlines, she went out of her way to make sure our company was successful. I cannot speak highly enough about the efficiency, organization, and communication that was put forth in order to complete our project. If I could give more than a five star review, I would. There are simply not enough stars to express my gratitude.
Our experience with the staff at Servcorp River Point Chicago has been excellent. The environment is friendly and professional. Client's of Lake Street are impressed with the space, specifically the warm welcome and the incredible city views. During our move in, we made multiple urgent requests such as phone numbers being transferred, technology setup, TV hanging, etc. Ali, Teagan, and Nicole made sure there were no interruptions in the ability to run our business immediately. Service requests are met in a timely manner. The Staff couldn't be more accommodating to Lake Street's employees and more importantly, our clients. A+