Elusive and Impossible to Communicate With
Difficult to communicate with. No phone # provided. Emails claim to have been sent, but unable to locate in Spam/Junk folders. Customer service hours are M-F 8:30-5 pm CST. Rec’d a notification the item was shipped, but it never even left the building. Ended up cancelling and getting a refund.
Sorry to hear this Lisa! Our phone number is (800)818-1779 and our office hours are Monday-Friday 8:30am-5:00pm EST. Our email is [email protected]. Our shipping and tracking is all done through Fed Ex 2 day shipping. We do print the labels prior to shipping out, so you get notification earlier than the 2 day arrival time.

