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Health & Medical

Seven Cells

ClaimedCollecting reviews

102 reviews

3.6102 reviews
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About Seven Cells

Data updated
Website
sevencells.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
3 reviews
Replies to negative
31% (11/35)
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About this business

We bring the Doctor to your doorstep with our telehealth platform. Seven Cells and our physician partners offer online consultations for common medical issues. Our US-based pharmacy delivers medication ordered online straight to your home, in discreet packaging

Written by the business, not verified by us.

Is Seven Cells legit?

Seven Cells (sevencells.com) has a 3.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 29% give 1 star; The business has replied to 31% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

Elusive and Impossible to Communicate With

Difficult to communicate with. No phone # provided. Emails claim to have been sent, but unable to locate in Spam/Junk folders. Customer service hours are M-F 8:30-5 pm CST. Rec’d a notification the item was shipped, but it never even left the building. Ended up cancelling and getting a refund.

Reply from Seven Cells2024-06-10

Sorry to hear this Lisa! Our phone number is (800)818-1779 and our office hours are Monday-Friday 8:30am-5:00pm EST. Our email is [email protected]. Our shipping and tracking is all done through Fed Ex 2 day shipping. We do print the labels prior to shipping out, so you get notification earlier than the 2 day arrival time.

Delay from Payment to Shipping

Was charged May 1, shipping label created May 2. It is May 4 & nothing has shipped yet. Fairly decent experience up until now. Will see what happens & may revise review. Edit: Dr approved 4/29. 5/6 advised that shipment went out. Received 5/7. Longer than stated in answer but let’s see how the refills go. Charging shouldn’t happen until ready to ship.

Reply from Seven Cells2024-05-06

Upon doctor’s approval, orders are diligently processed within 72 business hours, though this initial approval may take up to 2 business days. For orders placed between Monday and Wednesday before 12 PM EST, we ensure prompt processing. However, orders received from Thursday to Sunday are scheduled for processing on Monday, as our pharmacy remains closed over the weekend, and FedEx does not operate deliveries on Saturdays and Sundays. Please note that the entire process, including doctor approval, processing, and shipping, typically spans 4 to 7 business days for the initial order. Subsequent orders are seamlessly enrolled in our automatic refill system, ensuring timely delivery before your next dose is due. For any further assistance or inquiries, please don't hesitate to reach out to us. Your satisfaction and well-being are our top priorities.

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