ShapesPlastics (shapesplastics.com) has a 4.5 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Good product and shipped promptly. One piece was damaged, but fortunately, we had to cut it down anyway, so no harm, no fowl. Otherwise a very good experience. Note that they also corrected my shipping address for me prior to shipping the items, as Shopify had auto-corrected to an old address on file. So a big THANK YOU to their team for being on point!
The customer service representative was excellent. You can actually speak to a human being who understands your questions and has answers. No AI robots. No inefficiency. Very refreshing! The shelves appear to be good quality except that the polished edges I paid extra for are not noticeably different from any of the other edges. They still seem a little rough.
Reply from ShapesPlastics2026-07-30
Thank you! We’re delighted to know you’re happy with our service.
M
Michael · 2 reviews · Verified · Experienced 2026-07-24 ·
★★★★★
Product good. Packaging terrible.
Product was as ordered. However. Packaging for shipping was absolute garbage. No padding or foam at all anywhere to protect my plexiglass sheet so I have a few spots where chunks were chipped off the edge and a corner is busted up to hell.
Reply from ShapesPlastics2026-07-30
Hi Michael, we will absolutely ship a replacement for you - I am sorry for the inconvenience.
The communication and ease of ordering were very good and I like the product. I was disappointed in the finish on the edge of the plexiglass. It was rough and had tiny chips across the edges. I had expected a smoother finish.
Reply from ShapesPlastics2026-07-30
Thank you for letting us know how we’re doing. We appreciate it! I will pass your feedback to our customer service team.
C
Classic Auto Parts Rest. · 1 review · Verified · Experienced 2026-07-20 ·
★★★★★
As advertised
As advertised! I have a MASSIVE WWII hydraulic press, and they work well for my Steel Ruled Dies!
Highly recommend!
Reply from ShapesPlastics2026-07-27
Your satisfaction is our priority. Thank you for the positive feedback!
They informed me that my order would take 8+ weeks to fulfill and asked if I would like to cancel or continue my order. I chose to continue with the order and wait the 8+ weeks. The next day I got an email telling me that they had sourced a master sheet and would ship my order by the middle of next week. They went above and beyond to fill the order in a timely manner. Excellent customer service.
Reply from ShapesPlastics2026-07-27
We’re so happy you enjoyed your experience. Thank you for your kind words!
The whole experience with Shapes Plastics was great. I reviewed my options online and ultimately ordered during a phone call with a customer service rep. Our 3 foot by 6 foot 1/4 inch polycarbonate was shipped quickly and arrived undamaged. We would definitely order from them if we need product in the future.
Reply from ShapesPlastics2026-07-27
We’re thrilled you enjoyed it! Thanks for the wonderful feedback.
order was promptly shipp. One question to customer service was answere quickly.
Reply from ShapesPlastics2026-07-27
Thank you for the amazing review! We’re thrilled to hear you had a great experience.
B
Bruce Old Fossil · 1 review · Verified · Experienced 2026-07-15 ·
★★★★★
Timely processing of custom order
Timely processing of custom order, correctly measured and cut. Solid packaging.
Reply from ShapesPlastics2026-07-27
Thank you for your kind words! We’re thrilled to have made your experience a positive one.
E
Ed · 1 review · Verified · Experienced 2026-07-15 ·
★★★★★
Exactly the dimensions for which I paid…
Exactly the dimensions for which I paid as well as the quality of the food grade material.
Reply from ShapesPlastics2026-07-27
Your feedback is a huge encouragement to our team. Thank you!
B
Barbara P. · 6 reviews · Verified · Experienced 2026-07-09 ·
★★★★★
I got what I wanted. It wasn't obvious I would.
I'm giving you a 5 because I got what I wanted and for that you deserve a 5. But I would give you less based on information on your webiste.
I contacted you twice about tolerances because the 1/8" tolerance isn't stated on the product page or the custom order page, I only found it at the bottom of the home page after I was told that the 1/8" tolerance was in fact stated. On the product page it states CNC cutting is "exact" with no reference to any 1/8" tolerance.
So, again, what I got was correct but your website and custom order form need to clearly and correctly state tolerance in more logical places than just at the bottom of the homepage.
There are emails between me and customer service regarding this if you care to look.
Reply from ShapesPlastics2026-07-23
Thank you for your feedback. I will provide this information to our marketing department to look into.