Shapiro MD

Customer Service

I have been using these products for over four years. Whenever I have a question or concern, the customer service department responds quickly and always ensures any issue is resolved/all questions are answered.

Great customer service!!!

YOUR AGENT WAS VERY HELPFUL

YOUR AGENT WAS VERY HELPFUL - PLEASANT - AND ABLE TO SOLVE MY PROBLEM RELATED TO A CROSS-BORDER PURCHASE COMING TO CANADA!

Xcellent Customer Service- Product Works

Xcellent customer service, prompt delivery and the prices are reasonable. Never had any issues with the company. In regards to the products, I highly recommend it. I did a big chop of my hair and a year later, my hair was reaching my shoulders. Thanks Ms. Jackson

Pam was very friendly

Pam was very friendly, helpful and knowledgeable about the products that I wanted. She made my customer service experience very enjoyable.

Pam was very helpful

Pam was very helpful. My order is always very simple, and also I received some discount, I was very happy. Thank you! Viktoria

Very satisfied!!

Pam, rep, was very kind and helpful suggesting several options available for me. Thank you

Customer Service with Shapiromd was…

My Customer Service with Shapiromd was a very pleasant experience. Morgan was very kind and helpful. I was going To cancel because of hardship. I could no longer afford To do a monthly subscription. So he helped me keep my subscription by extending it out To 4 months at a discount. Now Iʻm able To continue To use the Womens kit. Thank you Morgan. If you need assistance donʻt hesitate To reach out. Iʻm glad I did

Great customer service and very friendly

Great problem solver

I made a call to Shapiro MD to take care of an issue. I was taken care by Pamela. She was so helpful with all my questions. Pamela is such a pleasant professional.

Friendly and professional

Friendly and professional. Answered all questions and gave advice

EXCELLENT CUSTOMER SERVICE…

I spoke to Pamela this morning. I needed to change my shipment date. She was very helpful, kind and efficient. She took care of my issue quickly. I love this company’s customer service. The reps are always professional and give excellent service. And there is usually no wait time. Keep up the good work!

Keeps my record for future ordering and…

Keeps my record for future ordering and tries to know my requirements.

Pamela was just great 👍🏻

Pamela was just great . Totally on top of her game and gave excellent service . Excellent service and deserves a raise.

Great service experience

I called customer support because I had forgotten to update my new address and my auto ship products were mailed to my old address. Morgan immediately had a new product shipped to my new address, and at no extra charge! It was quick, she was very pleasant, and I am a happy customer :)

Morgan was very helpful in extending…

Morgan was very helpful in extending the hold on new orders until I finish my remaining products. I really appreciated her understanding and taking the initiative to not charge me. She was also very prompt in responding which was great.

Pamela Englert provided the best…

Pamela Englert provided the best customer service experience that I think I have ever had. She was friendly, courteous, and personable. She went the extra mile to check on specials the company was offering without being asked. She never tried to upsell or talk me into a different product, but provided the changes I needed without question. For the record, I was just delaying my automatic renewal shipping dates. Pamela is truly an asset and a breath of fresh air to this company!!!

Pamela Englert provided excellent…

Pamela Englert provided excellent service today, as always! She is pleasant, knowledgeable and efficient. I am always happy to work with her on my order.

Pamela was very courteous and efficient

Great customer service!

Great customer service with an order to Australia, thank you Morgan W.