Morgan was very helpful
Morgan was very helpful. I appreciate that very prompt, courteous action was taken to take care of my request!
Shapiro MD (shapiromd.com) has a 4.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; 6 of them were added in the last 12 months. Last updated 2026-08-11.
Morgan was very helpful. I appreciate that very prompt, courteous action was taken to take care of my request!
Understood my request and acted promptly and professionally to satisfy my requirement.
Pam was very helpful, friendly, and attentive.
Pamela was just great . Totally on top of her game and gave excellent service . Excellent service and deserves a raise.
Pamela Englert was a great help. Took care of everything I needed. In today's world, especially with subscription services, you are not often treated well. She was receptive to my circumstances and helped fix everything. Thank you Pamela!
Morgan was absolutely wonderful to work with. She went above and beyond to help me. Thank you!!
I called to correct my order yesterday, and spoke to Pamela Englert. I really appreciate how she resolve my issue with the order. Also, when I told her what happened to the previous shipment, that the boxing was thin, and the shampoo and conditioner were leaking, she offered to give me 1 bottle of shampoo and 1 bottle of conditioner for compensation of the leakage. What a great customer service! Thank you, Pam.
Pamela was excellent and efficient at updating my information and getting my order out the door. Thank you!
Pamela Was professional and understanding. Will do business next time.
Pamela was pleasant and professional. I wish more companies had people like her to assist customers. Thanks Pamela
Pamela took my order. Great customer service and a delight to work with.
Your rep Pamela was kind and thoughtful and efficient. She quickly was able to find the issue i had with my order and corrected that. She was lovely to speak to and I enjoyed having her assist me. Thanks so much!
Pam was great 👍 Product working great
Pamela assist me with my order today and she was very good with the information I asked. The order went smooth and professional. Thank you Pam and Shapiro for a great product!
Collaboration with Pamela. She was really helpful and resolved the issue quickly
Your rep Pamela was kind and thoughtful and efficient. I enjoyed having her assist me. She's a great reflection on your company's wonderful service providing much needed products. Thanks so much!
The staff is very communicative about your individual needs. The product is amazing. They are so attentive throughout the entire process. I’m so glad I tried Nava products.
Thanks to Shapiro MD products, my hair feels and looks great. Plus, great customer service. Today, I contacted Shapiro MD Customer Service, representative Pamela Englert provided excellent customer service. What an angel. I'm a Happy Camper. Thanks again!
Kayla was amazing. She handled my issues effectively and efficiently, and ensured that the product was shipped immediately. I have been using Shapiro MD hair products for more than 2 years. I LOVE how simple and effective these products are. HIGHLY RECOMMEND!!!
I had an issue with my billing and I called customer support. Kayla helped me and was very helpful and super efficient. I felt like she went above and beyond to help me and she was very pleasant the whole time. Great experience!
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