Great company
Great company. They worked really well with getting my problem resolved
Reply from Shop Solar2026-07-20
Thanks for the review, Mike. We're here to help with whatever you need!
About Shop Solar
Data updated- Website
- shopsolarkits.com
- Category
- Utilities
- Location
- United States · Las Vegas
- Status
- Unclaimed
- Last 12 months
- 62 reviews
- Replies to negative
- 100% (1/1)
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Is Shop Solar legit?
Shop Solar (shopsolarkits.com) has a 4.8 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Utilities and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
I always go with Shop Solar
I always go with Shop Solar. I can trust their systems to exceed my needs. With perfectly matched components that deliver trouble free reliability. Quick resolve to any issues, great follow up and always available to help along the way. Perfect, Everytime!
Reply from Shop Solar2026-07-20
We're so glad to hear you got the help you need!
Very helpful and easy to work with.
Reply from Shop Solar2026-07-20
Thanks for the review, Tommy!
Shopsolarkits.com ROCKS!!!! Awesome experience!
Chantelle P. rocks! Extremelly fast and professional response. I needed some warranty documents delivered quickly for a project I did and she delivered them to me with a "lightning speed". (the owner was selling the house and wanted to pass the warranty to the new owner - there was nothing wrong with the system I installed) Thank you Chantelle P. ! It looks like you know what you are doing. Professional and knowledgeable! Bravo! If you read this review, my name is Alex and as a customer of this company - Shopsolarkits.com - I can only tell you this - the whole crew that I got to work with is awesome. Mike Haney, Andre Rivas, Chatelle P., Alex - thank you all! You deserve / earned every single star I gave you! Thank you so much! Professionalism at its best! Excellent job, guys! Thank you! Shopsolarkits.com is the company to go for solar panels systems. They help you in choosing the proper system for your application and budget, as well as they help you with paperwork - from drawings to getting the permit. Fast and easy! Thank you, guys! Thank you all!
Reply from Shop Solar2026-07-14
Thank you so much, Alex! This review absolutely made our day. Chantelle really is a superstar, and we are glad she was able to get those warranty documents over to you in record time so the home sale could go through without a hitch. Mike, Andre, and Alex will be thrilled to hear your shout-out, too. We love helping our customers with everything from the initial design and permits to long-term support. Thanks for being such an awesome part of the Shop Solar family!
Battery arrive on time cables that I…
Battery arrive on time cables that I ordered went somewhere and have not received them. I left my number for call back, but have not received a call.
Reply from Shop Solar2026-07-14
Hi Charles, We apologize for the missed call and the missing cables! Since tracking shows the cables were delivered on July 2nd, they may have been misdelivered by the carrier. Our service team has already reached out to you via email to help you file a missing parcel claim with FedEx. Please check your inbox and reply to our message so we can get this resolved for you right away!
Awesome experience from start to finish!
From start to finish, the process was very engaging. Issues were resolved quickly for permitting process. Being 100% remote this means that you will have to so everything yourself from measurements to ensure things work. As long as you understand this, this is the best company to do solar business with. On a bonus note, some pieces were missing on Thursday, I contacted them on Friday and the missing parts came Sunday for the job to continue Monday. I am quite impressed with the efficiency and cost savings they are able to deliver!
Reply from Shop Solar2026-07-14
Hi Hex, Thank you for the excellent review! Taking on a remote DIY project means doing the heavy lifting yourself from measurements to setup, but the payoff and cost savings are absolutely worth it. When a project is moving fast, a missing part can throw a major wrench in the gears, so we are glad we could rush those replacements out to you over the weekend to keep your Monday timeline on track. We appreciate your business and are thrilled we could help you get through the permitting process smoothly!
the salesman that helped me answered…
the salesman that helped me answered all my questions. He was very informative and helped me with my order
Reply from Shop Solar2026-07-14
Hi Michelle, We're so glad our team took the time to answer your questions and help you get the right equipment for your needs. We hope to work with you again!
customer service ,in designproduct and…
customer service ,in designproduct and very helpful
Reply from Shop Solar2026-07-14
Thanks for the review, Tim. We're glad to hear you're happy!
Every time I needed anything from your…
Every time I needed anything from your company your crew did all they could for me either parts or information, great company and I would recommend to anybody to go with you.
Reply from Shop Solar2026-07-14
Thank you so much for the wonderful recommendation! Knowing that our team has consistently been there to provide the parts and information you need is the highest compliment we could receive. We are fully committed to supporting our customers through every stage of their solar journey, and we truly appreciate you taking the time to share your experience.
Commercial invoice with serial numbers
Overall good experience on my fifth purchase from Shop Solar. I suggest that Shop Solar issue a commercial invoice after their shipment is made, listing the serial numbers of the batteries shipped. These batteries are registered at the manufacturer site once received. However, what evidence will be required by manufacturer upon a warranty claim in the future? The invoices issued by Shop Solar at time of purchase are too generic.
Reply from Shop Solar2026-07-14
Hi Nestor, Thank you so much for your continued trust in us on your fifth purchase! You make an excellent point about the importance of having everything documented for future warranty claims. We want to reassure you that you won't have to navigate any future warranty hurdles with the manufacturer alone. At Shop Solar, we actually handle all post-purchase technical support directly. If you ever experience an issue with your equipment, our in-house technical team will work with you to troubleshoot it. If a replacement or repair is needed, we will open the claim with the manufacturer on your behalf and manage the entire process for you. That being said, we completely understand wanting those serial numbers for your own personal records. You will be able to find the serial numbers on all the equipment - usually on a sticker located on the sides or back of inverters and batteries. If you need help locating them please reach out - our team is happy to help!
Always get what you pay for without any…
Always get what you pay for without any surprises.
Reply from Shop Solar2026-07-14
Your review is just how we like to keep solar - simple and straight forward! Thanks for sharing your thoughts, Don!
Shop solar has an awesome team
What made my experience great with Shop solar I kept on calling different people asking different questions cause I’m a newbie and I didn’t understand much and in the winter, the light go out a lot so I wanted a unit that at least give me a day to three days but something I can build in the future so thank you to Shop solar for answering all my questions and that’s why I pulled the plug and I decided to buy it from them. Their experience was good. The price was good to warranty is awesome. That’s why I went with them and I’m glad I did thank you to Shop solar team. They were great. You guys made it simple to buy simple to understand even answered all my dumb questions Shop solar you have a great team Thank you for the help. I’m a customer for life.
Reply from Shop Solar2026-07-14
Hi Vincent, Going from a solar beginner to confidently securing your winter backup power is a major win! We believe there are no dumb questions, and we are thrilled our team could make your buying experience simple and stress-free. Thank you for the incredible review, the high praise for our crew, and for being a customer for life!
Your aftersales customer service is by…
Your aftersales customer service is by far the best. Special thanks to Mr. Karl Angel Gamboa, for spending so much manhours dealing with my equipment issues.
Reply from Shop Solar2026-07-09
Hi Edward, Thank you for the fantastic review! Troubleshooting equipment issues can be a time-consuming process, and we are glad Karl was able to dedicate the necessary hours to get everything working perfectly for you. We really appreciate your feedback and are always here if you need anything else down the road.
Customer service is awesome.
Reply from Shop Solar2026-07-09
Thanks for sharing your feedback, Jim!
Good company
Good company. Quality components. The one item that failed, they replaced without issue. I will continue to do business with Shop Solar Kits!
Reply from Shop Solar2026-07-07
Thanks for taking the time to leave us a review, Todd! We're glad you got the help you needed. We look forward to working with you again.
Trustworthy and knowledgeable
Shop solar helped me through a difficult warranty situation by working directly with the manufacturer and me to make sure everything was fixed appropriately. They have a small team of dedicated people, and went above and beyond for me. I will definitely purchase from them again!
Reply from Shop Solar2026-07-09
Hi Alli, We take a lot of pride in being a small, dedicated team, and we're so glad we could handle the heavy lifting during that tricky warranty process. We'll always go to bat for our customers when manufacturer's make warranty claims harder than they need to be. Thank you so much for the fantastic review and for your trust in us. We look forward to working with you again on your next project!
Our solar journey began last year when…
Our solar journey began last year when we decided to add solar power to our property. While we initially considered a professional installation, we realized we could complete the project ourselves. This allowed us to save enough to include battery storage in our setup. We chose to work with Shop Solar to place our order. Although the process slowed down during the township permitting phase due to the inspector's concerns regarding the batteries, Shop Solar worked with us to provide the necessary replacements. To meet further requirements, we also built a fire-resistant room for the storage system. We opted for a ground-mounting system rather than a roof installation. The mounting system was easy to assemble, is highly adjustable, and feels very durable. To finalize the project, we hired local electricians to connect the components we installed. It feels great to begin our journey toward a more self-dependent lifestyle. With the help of Shop Solar, we were able to successfully take this first step.
Reply from Shop Solar2026-07-09
Hi Eric, Welcome to the off-grid family! Taking on a full solar and battery build by yourself is no small feat, and we are absolutely thrilled that we could help you bring it across the finish line. Local inspectors can definitely be tough when it comes to battery storage codes, but building out that fire-resistant room and getting the right replacements sorted is how you do a DIY project right. Pairing that heavy-duty ground mount with local pros for the final electrical hookup was a genius move to save money while keeping everything safe. Thanks for sharing your journey with us, and enjoy your awesome new system!
Profesional customer service.
The customer service is the best. Pleasure to make busines with you.
Reply from Shop Solar2026-07-07
Thanks for the review, Hector!
Service was outstanding
Service was outstanding, James answered all my questions. Glad I chose to buy with you. Thanks
Reply from Shop Solar2026-07-02
Hi Darrell, We are so glad you chose to partner with us for your solar needs! James is fantastic at breaking things down, and we're thrilled he could answer all your questions and give you that outstanding service. Thank you so much for the 5-star review!
Easy to find and actually had in stock.
Reply from Shop Solar2026-07-02
Thanks for leaving us a review, Michael!