At Vera, we create comfortable, leakproof underwear designed to help women feel confident and supported every day.Designed for women experiencing bladder leaks or incontinence, our ultra-soft and breathable underwear provides discreet, reliable protection without the discomfort and bulk of traditional pads. At Vera, our mission is simple: to provide thoughtful products that help women feel secure, comfortable, and empowered at every stage of life.
Written by the business, not verified by us.Vera's Undies (shopvera.com) has a 4.5 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 50% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-02.
Customers and reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptionally soft and well-made materials, noting that these protective garments provide wonderful daily comfort and complete confidence. People also emphasize the dedicated customer service team, explaining that friendly representatives respond quickly and handle product replacement requests with genuine care. Some reviewers were not happy with the sizing consistency, mentioning that products often run too small and require ordering a larger size. A few individuals additionally described frustrating shipping delays, extended delivery times, or occasionally receiving incorrect items that complicated their overall online purchases.
Auto-generated from all reviews of this business. For reference only.I’ve been wearing a different brand for the last year & was very disappointed with them. They did not do what their info showed. Yours definitely are different & actually I feel more comfortable about them when I’m going out. I love them & will order more as needed. Thank you!
The service was good but I should have ordered a size bigger for comfort
I ordered the wrong size. They run small for plus size ladies. I wear a 20 in Lane Bryant jeans. I thought a 2 xl would work, It didn't. They sent me a new order in a 3xl for no charge. I donated the 2xl to a woman that can give them to other women in need. Women's shelters. These are perfect for all women. They are not bulky . They would have been great when I got my period. Odorless, comfortable and a great company to deal with!
I like the material, thickness of crach area. I’m unable to speak of the wear & use because what I received is too small. I did use the size chart given but they aren’t right. Notified Vera’s for a larger size of 3XL , have not been Informed of procedure as yet; it’s been awhile. Waiting to hear from them
comfortable, wash easily and do a decent job overnight
I love the feel and design and full coverage of these panties. I get a sense of security when I wear them. Very well made.
I can not give praise enough to the wonderful customer service I received from Anna. Every response was quick, helpful, understanding and friendly. The problem with the size was sorted which I greatly appreciate. The qaulity of the underwear is superb, I highly recomend them.
I am a previous user and reordered to supplement my current stash.
This review is for you’re customer service team, especially Anna due to a problem with a size they continue to correspond with me get this problem resolved. Once I get my new order I will write a review on the product itself. I will give customer service team especially Anna 5 stars!
I purchased the 5 pk I don’t find them to be what they say about them they are something you would get from Temu or not even that they do not meet the description disappointed very much. The return address is in china so it would have cost a lot to return because it’s at buyers cost.. Never purchasig again..
I went by the measurements & unfortunately they are a bit tighter around the top of the thigh than I would like as they are leaving marks.
Hi Dottie, thanks for the honest feedback. Sorry the thigh fit is running snug. We'd love to get you into a pair that feels just right.
I have had the most amazing and positive shopping experiences with this company, Vera's Undies. Everything has gone very smoothly from placing my order, to tracking the shipment and to the delivery at my door. I am pleased with the service I have received and I am very impressed with the high quality of the products that they make. Their replacement policy is so very generous and more evidence of the quality customer service they provide! I most definitely recommend Vera's to others who are looking for this type of product. I am confident that they too will enjoy a wonderful shopping experience! A big thank-you to Vera's for their help and support and for their quality product and excellent customer service. Sincerely, Mrs. K. Steinmann
Thank you so much Karen. It means a lot that everything from ordering to delivery felt smooth, and that the replacement policy stood out to you. We're so glad you'd recommend us.
They pretty much don't show thru tight fitting pants which was impressive.. Would definitely recommend ordering a size larger as they tend to be on the smaller spectrum
Thanks Tama, glad they stayed invisible under tight pants. Good tip on sizing up too, that's helpful for other shoppers to know.
These fit!! They are very well made and feel comfortable.
Thanks Donna, love hearing they fit well and feel comfortable. That's exactly what we're going for.
Thanks Nancy, glad the quality came through.
Very smooth. Anna was so helpful. i ordered the size i thought i needed... no, I needed to up a size and the communication between Anna and myself was brilliant and my new size is on its way already. Really nice service from the team, very much appreciated. Would order again and highly reccomend. Thanks guys 🙂Margaret.
Thanks Margaret, this made our day. Anna will be thrilled to hear the size swap went so smoothly. We'd love to have you order again.
I like the panties, would like the price to be lower.
Thanks for the love, glad you like them. We hear you on the price and always want to give you the best value we can.
SCAM - do not buy! Sizes are way smaller than advertised and material is cheap nylon. I didn’t even need to try them on to see they were way too small. Shipped from China, not the UK as advertised. Returns have to be at buyers expense - to China! If anyone wants my totally useless, unworn pack of 5 black 4XL contact me!
Hi Alison, we're sorry your order missed the mark on sizing and that the returns process has been frustrating. We'd really like to look into this for you, including the shipping concerns you raised. Please message us at [email protected] so we can make it right.
They are comfortable and I feel more confident!
Thanks Carol, confidence is exactly what we hope to give you. So glad they feel comfortable.
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