Friendly staff and great service
Dropping my truckload of documents to be shredded was an easy process. Staff immediately greeted me and did the unloading for me. It was easy and reasonably priced.
Shred Nations (shrednations.com) has a 3.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Public & Local Services and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 74% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-09-04.
Dropping my truckload of documents to be shredded was an easy process. Staff immediately greeted me and did the unloading for me. It was easy and reasonably priced.
I called the general infomation line and they were helpful,but the local company never called me to set something up. Won't be using this service. Even if they were really busy they could have reached out with an email.
We're sorry that you had a bad experience with Shred Nations. Unfortunately we work with a network of contractors throughout the nation. Though our network is generally highly responsive, sometimes this can happen. We would love to get to the bottom of this on your behalf. Please give us a call at (800) 747-3365 or email us at [email protected]. Again, we apologize for the bad experience.
No service . No review
We're sorry that you had a bad experience with Shred Nations. Unfortunately we work with a network of contractors throughout the nation. Though our network is generally highly responsive, sometimes this can happen. We would love to get to the bottom of this on your behalf. Please give us a call at (800) 747-3365 or email us at [email protected]. Again, we apologize for the bad experience.
TrueShred was responsive to my needs and quickly set up an appointment. The tech called on time and the shredding was done quickly and got to watch my papers being shredded on a TV monitor right on the truck. Neat and confirmation.
I called shrednation for a rush job and they were able to get 2 companies to contact me within minutes to make arrangements.
I requested a quote. Contact me with a quote before you ask for a review. I won't be using your service.
Hello, We apologize that we weren't clear about our mission. We actually seek to match you with local shredding companies in your area, not actually perform the service. We're sorry for any miscommunication and would love earn your business again. Let us know if that opportunity arises. The Shred Nations Customer Service Team
Deon was so sweet and personable when I called about an inquiry. The price is acceptable and Ron the truck driver had to be dying in the heat but still showed up with a smile :) thank you! We would recommend you
I just found Shred Nations on the internet after many frustrating calls to other companies. I called this morning, had two quotes within an hour and all my boxes are already shredded at a fraction of other companies' quotes. My husband and I are so appreciative of the customer service of your staff, of the response of the people with whom you work, and with the courteous and helpful manner of the company who did the job! I will recommend you to friends and family!! Thank you so much!!!!
Personable yet professional in response.
I put my information in for what exactly I was looking for and in less than 10 minutes I got a call. She was very nice, and to the point. She had a couple of questions for me that I did not thing to put in my quote request. I appreciate the speed in which I received my call and how fast the call was. Thank you,
We called to inquired about shredding services. Someone was supposed to call us back, but we never received the call back.
Dear John - We are sincerely sorry that our local document destruction provider failed to follow up. This is not indicative of the service we strive to provide. Your valuable feedback is important to us and we thank you for taking the time to alert us to this issue. We have reached out to the provider in question and have urged them to finally follow up with you. We know we are only as strong as our weakest link and we appreciate your input. Please let us know if you still do not hear from the local provider and we will attempt to find you an alternative. Sincerely, The Shred Nations Customer Care Team 800-747-3365
i placed an order for shredding and after all the info was given and everything was ready. i got a call back saying they dont serve our location
I received a quote in 5 minutes-could not have received better service
Someone had called me back within a couple of mins of submitting my request. They gave me several choices too. Thanks guys!
They deal with several shredding firms. Got a prompt reply. Good price. Driver showed up on time. Very pleasant and professional.
Excellent customer service and took care of all my residential shredding needs.
We were closing our business and I forgot to ask for service in a proper time frame, they made my request happen, I appreciate the service I received!
So far I haven't received any assistance after speaking with a representative. It's been 2 weeks.
Dear Renda - We are sincerely sorry that our local document destruction provider failed to follow up. This is not indicative of the service we strive to provide. Your valuable feedback is important to us and we thank you for taking the time to alert us to this issue. We have reached out to the provider in question and have urged them to finally follow up with you. We know we are only as strong as our weakest link and we appreciate your input. Please let us know if you still do not hear from the local provider and we will attempt to find you an alternative. Sincerely, The Shred Nations Customer Care Team 800-747-3365
Had two garbage cans full of paper to shred. Truch drove up the driveway and dumped them into the hopper. I watched the in side and out side shredded papers. Signed the papers and paid. No issues at all.
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