Shred Nations (shrednations.com) has a 3.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Public & Local Services and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 74% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-09-04.
David, the dispatcher and salesman was helpful, attentive, and kept me in the loop as to all scheduling developments. The 2 men that took the 100 boxes from my attic were efficient, courteous, and friendly. The price was the lowest bid I received and was a good value.
I contacted Shredding Pros this a.m. via email and they got right back to me telling me I would be contacted by 4 sources shortly. As of noon today, I have heard from one source, which gives me no options to compare prices, service, etc.
Good Larry Moore
Called today for info regarding shreading companies that come to the home. One called but didn't leave a message. I called back but they didn't return that call. Other didn't call.
Dear Jeffrey - We have reached out to the two local document destruction partners in your area who were originally notified to contact you and have asked them to follow up with your request for service. We apologize that the response was not quicker, as we pride ourselves on offering speedy contact from our local providers. You might want to check your inbox as many of our shredding partners will endeavor to contact you by email as well as by phone. If you have not heard back by mid-day, please contact me directly and I will continue to follow up on your behalf. Thank you for your valuable feedback as it allows us to correct these types of issues promptly. Best regards, Erik Larsen Shred Nations Customer Care 800-747-3365 x214
Got a call back shortly after submitting and then a call from the company with a quote shortly after that.
This is a great service. It is cumbersome to individually analyze each shredding service provider. I tried. Shred Nations did it for me and I was referred to the perfect vendor within 30 minutes of signing up. Highly recommend.
We needed 60 boxes of papers shredded and you had 3 different companies call me within 10 minutes and we were able to book one at a great price.
Supper Shred did a great job for me. Their employee was friendly and is an is an asset to their company. Will use them in the future and recommend them to other businesses. Dr. Dan Best
We were promised 2 phone calls but, only received one. We were extremely satisfied with the entire process from beginning to end.
I was contacted almost immediately--before 8 a.m.! The dispatcher was courteous and helpful; however, I think business etiquette dictates that calls should not occur before 8 a.m. M-F.
I made the call yesterday afternoon for help shredding personal files...hoards of them. We are getting ready to move and I do not intend to drag this crud along, again. I got a callback almost immediately with a quote. This morning the Shred guy shows up at 8:30 as promised, relieves me of all my ugly paperwork, charges me the amount he quoted and he's gone, all within one hour's time. Service doesn't get any better than that folks! All with a smile and happy attitude too. I'm very pleased. Thank you!
VERY FRIENDLY AND PROFESSIONAL STAFF MEMBER
This process was so simple, and they came to my house! Before my husband passed away he did taxes for friends and families, and kept paper copies of the information. Because this was his business I was concerned about disposing of all this 'private information'. I found Shred Nation on line, they immediately got me in contact with Tim and he was at my home the next day. Very pleasant and polite, I knew all this 'stuff' was in secure hands. Eight boxes gone and room in my garage again!!
When I called I told the rep that I only had a week to get my items shredded. She assured me someone would call to set up an appointment. I am leaving tomorrow to move cross country. As of today, no one has called to set up an appointment. Not only does this pose an inconvenience to me, I could have called another company that wanted my business enough to call me! Don't waste your time on this company.
Dear Jane - We have reached out to the local document destruction provider in your area who received your request for shredding to understand why you were not promptly contacted. We assure you that moments after we finished speaking with you, your request went out to the provider. At this point, we have not heard back. This is entirely unacceptable and we profusely apologize.. We pride ourselves on the fact that our service is normally quick and efficient. We value your feedback as it alerts us to this type of issue and allows us to follow up and correct problems that might arise. If you are still in need of service, please give us a second chance to service your shredding needs. Thank you again for quickly letting us know about this issue. Sincerely, The Shred Nations Customer Care Team 800-747-3365
Called, scheduled and waited for an estimate. "We have a truck in the aea. It will stop by to give estimate." No call, no show no follow up. This is three days later that I write this. Called Shred It and they were on the ball.
Dear Piggy909 (Kathryn) - We are sincerely sorry that our local document destruction provider failed to follow up. This is not indicative of the service we strive to provide. Your valuable feedback is important to us and we thank you for taking the time to alert us to this issue. We have reached out to the provider in question, but have yet to hear back. We know we are only as strong as our weakest link and we appreciate your input. Sincerely, The Shred Nations Customer Care Team 800-747-3365
Shane handled my call quickly, and I received a helpful response within minutes.
We have been using Shred nations for almost 2 years. The quality of the leads are hot and ready to be serviced. The customer service Shred Nations provides has been great. Any issues/discrepancies which have been few have been handled quickly and professionally. I would recommend Shred Nations to anyone interested in receiving qualified shredding leads for their organization.
I received a call back with a quote in just a few minutes. The representative was friendly and answered all of my questions. She made the process quick and easy.
My shredding needs are taken care of after my lovely communication with Dennis, who has been super kind, friendly and really professional. He offered all details, and provided fantastic advice and price for our business. I couldn't be happier, and know I am in great hands!
Pro-shred was dependable, friendly, easy to work with. I would recommend them to anyone.
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