Nothing but good
The people I talked to were very polite , friendly helpful.
About Shred Nations
Data updated- Website
- shrednations.com
- Category
- Public & Local Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 2 reviews
- Replies to negative
- 74% (23/31)
Do you own Shred Nations? Claim this profile for free and start replying to reviews.
Is Shred Nations legit?
Shred Nations (shrednations.com) has a 3.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Public & Local Services and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 74% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-09-04.
What people say
Quick and to the point
The young lady that took my call was polite, well spoken, and efficient. It seemed as if my phone was ringing from her leads 3mins after hanging up. Thank you.
Service as described and on time. Great Value!
The appointment was set up 2 hours after I called. They were able to come to our home the next day. I received a call from the driver on the day of shredding, The driver said he would arrive within the hour. The driver showed up 45 minutes later. Loaded up the documents and the process was completed in 5 minutes. The entire process could not have been any easier. Thank you!
Shredding
Your service was great. Your independent shredder seems not very accommodating if they service residential locations between 9 and 11 am weekdays and most people work during those hours. not useful to me.
excellent
very helpful to my needs.
Very quick and user friendly
I would have preferred to deal completely by email as requested
So far you suck
I was told I would get a call back in 5 minutes to schedule a shredding. That was at 5:40. It is now 6:07. Disappointed. I very badly need a Friday shredding.
Reply from Shred Nations2015-06-23
Dear Steve - Thank you for taking my call today. I am sorry that our local provider cannot accommodate you this Friday for your document destruction needs. We are working to find you a solution. We appreciate the feedback as it gives us a chance to offer the customer service we are known for in the industry. Please feel free to revisit this Star-Review if we are able to solve this issue. We will contact you immediately if we can find an alternative. Sincerely, The Shred Nations Customer Care Team 800-747-3365
Shred Nations Review
Super Fast response... very very happy with overall experience...
A+ service
The entire service experience with Shred Nations was amazing. It was straight forward, extremely inexpensive, handled promptly and professionally. We will use them in the future and recommend them anytime someone asks about secure document destruction. Thank you!
That was easy!
Anthony arrived early, and that was great. He was efficient, pleasant, and helpful. Excellent experience.
Fast!
Called within minutes!
are you serious
How can I review, when you have not provided even a return answer to my questions. Which are can you shred in my area on Thursdays. That is all I need to know, but I need to know now, so at this point you would not receive a good score.
Reply from Shred Nations2015-06-19
Dear Colleen - We have reached out to the local document destruction provider in your area who received your request for shredding to understand why you were not promptly contacted. We assure you that moments after we finished speaking with you, your request went out to the provider. At this point, we have not heard back. This is entirely unacceptable and we profusely apologize for this uncharacteristic flub. We pride ourselves on the fact that our service is normally quick and efficient. We value your feedback as it alerts us to this type of issue and allows us to follow up and correct problems that might arise. If you are still in need of service, please give us a second chance to service your shredding needs. Thank you again for quickly letting us know about this issue. Sincerely, The Shred Nations Customer Care Team 800-747-3365
Awesome, quick response
I had a return call within minutes of placing the request.
Overkill
I filled out the Quote request form - with details that I was interested in having paper shred quarterly. Then I received a phone call from someone who asked me the SAME QUESTIONS I already filled out - only to tell me that someone else would be calling me shortly to give me a quote. Then I received an email saying the same thing. Then someone else called me with the quote (this was the only helpful part of the entire process), then I got this email requesting I give you my opinion. There was a LOT of wasted time for something that could have been so simple... and here I am wasting more time telling you about it. And what's more - you're asking me to rate a company that I haven't yet used - all I did was request a quote.
NOBODY EVER CALLED ME BACK TO SET UP TIME
NOT HAPPY WHEN YOU MAKE PHONE CALLS AND PEOPLE DONT GET BACK WITH YOU....SO FAR SERVICE SUCKS..
Reply from Shred Nations2015-06-15
Dear Hadley, We apologize that you did not hear from our local shredding service provider to schedule service. I have shared your feedback with our shredding partner in your area, and have personally encouraged them to respond to inquiries with urgency and to follow up on this matter. We understand that the timely shredding of your sensitive documents is very important to both you and Shred Nations. When our local partners drop the ball, it reflects poorly on us. We appreciate you letting us know about this. If you still have a shredding need, we'd appreciate a second chance to service you. Thank you again for your valuable feedback. Sincerely, The Shred Nations Customer Service Team 800-747-3365
fast, polite and efficient
It took about 20 seconds to arrange my quotes. Well done
Great Service
Called Shred Nation and within 5 minutes had a call back and appointment set up for shredding at a good price.
Shred Documents
Greg at CitiShred got back to me quickly and offered a low price for shredding on site.
Professional Fast Service
I will recommend Shred Nations to everyone. The response was fast, and very professional. Customer service was courteous and knowledgable.
Have had NO service at ALL!!!!!
I have No return calls for requested shredding of documents for my business. Do you not need the business?????
Reply from Shred Nations2015-06-15
Dear Jenny, We apologize that you did not hear from our local shredding service provider to schedule service. I have shared your feedback with our shredding partner in your area, and have personally encouraged them to respond to inquiries with urgency and to follow up on this matter. We understand that the timely shredding of your sensitive documents is very important to both you and Shred Nations. When our local partners drop the ball, it reflects poorly on us. We appreciate you letting us know about this. If you still have a shredding need, we'd appreciate a second chance to service you. Thank you again for your valuable feedback. Sincerely, The Shred Nations Customer Service Team 800-747-3365
The Translation Company
NextAdvisor
SaleChamps
Custom Boxes Hub
Preferred Warranties, Inc. (PWI)
TrainingCourseMaterial.com
Myflexcash.com
Ngage Live Chat