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Vehicles & Transportation

Shuttlefare.com

101 reviews

4.4101 reviews
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About Shuttlefare.com

Data updated
Website
shuttlefare.com
Category
Vehicles & Transportation
Location
United States · Old Saybrook
Status
Unclaimed
Last 12 months
2 reviews
Replies to negative
0% (0/13)
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Is Shuttlefare.com legit?

Shuttlefare.com (shuttlefare.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 87% of reviews are 4 stars or higher and 12% are 1 star; The business has not yet replied to negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

T
T McPherson · 1 review · Experienced 2023-07-09 ·

Very quick service and courteous

Very quick service and courteous, professional driver!

P
Pauline Hoare · 1 review · Experienced 2023-07-05 ·

Instant service, easy booking system. A must for International travellers. Thank you

A very easy system to manoeuvre and instant booking.

N
Nancy · 7 reviews · Experienced 2023-07-04 ·

Very good prices for the shuttles.

K
Kinga Kerestes · 1 review · Experienced 2023-06-29 ·

Very nice driver and great tour guide!

Very nice driver! He pointed out everything i should /could see within walking distance of my hotel.

P
Patti · 1 review · Experienced 2023-06-28 ·

So easy to reserve

The process for the shuttle reservation online was so easy; no membership or app to download. Also, the price and car are an outstanding value.

C
Cheryl M · 2 reviews · Experienced 2023-06-29 ·

Very Helpful

I had to make a last minute arrangement and they needed 24 hours notice but they communicated and fit me in. Just what I needed.

E
Earthquake · 7 reviews · Experienced 2023-06-25 ·

Making reservations online was great, but

Making reservations online was great. My only issue was it took me a few minutes to find the icon that allows you to change the pickup location from the airport to a home/other address. Otherwise, it was an easy job to book a roundtrip pickup.

B
Bruce · 4 reviews · Experienced 2023-06-21 ·

Good communications.

Good communications. Driver turned up on time where and when he said he would.

A
Angeline · 1 review · Experienced 2023-06-23 ·

Great rates, reservations pre-scheduled, AWESOME

I worried about pre-scheduling a ride to the airport for 5 adult passengers with luggage. I looked for options online and found Shuttlefare. What a relief! Registration and scheduling a ride from home to the airport was a painless process. Rates and options were listed. I was able to choose the best rate and option to fit our need. I received immediate confirmation of the transaction. Thanks very much!

J
Joe Wallace · 3 reviews · Experienced 2023-06-20 ·

1st Time User

Very simple and straightforward online process

H
Hank · 1 review · Experienced 2023-06-17 ·

My Uber driver was excellent and…

My Uber driver was excellent and professional in every way. I asked him to drop an additional passenger off at a different location along the way with no problem. Thank you so much. 🙏

S
Shaobo YANG · 2 reviews · Experienced 2023-06-16 ·

great trip to use the shuttlefare

great trip to use the shuttlefare. easy to use.

T
Tina Laub Laub · 3 reviews · Experienced 2023-06-12 ·

So far reservation was easy

So far reservation was easy. We will see how the pick up goes in a few days.

F
Fiorella Carnevali · 6 reviews · Experienced 2023-06-12 ·

Good remote assistance

I was unable to proceed with the booking, I immediately had excellent remote assistance.

S
Suzanne Tucker · 3 reviews · Experienced 2023-06-08 ·

Great experience

Great experience. Wonderfully organized, great communication, driver/ arrived on time, very smooth sailing. Highly recommend.

S
Shailesh Dhuri · 1 review · Experienced 2023-06-06 ·

I was expecting a person to wait for me…

I was expecting a person to wait for me at arrivals. But they made me walk half a mile and then wait for five minutes at Uber stop and then sent a Uber. Costed by 4x the Uber cost. I had paid the premium so that someone will help me with luggage and I do not have to wait.

T
Tram Le · 1 review · Experienced 2023-05-31 ·

Smooth and efficient

As soon as the plane landed, I received text giving instructions to catch the Lyft ordered. The plane arrived 30 min early. We were shortly with the driver to our destination. The key point for this smooth operation was due to the dispatcher who was in constant communication. The pick up area was 31B.

M
Maria · 4 reviews · Experienced 2023-05-27 ·

Left us stranded in Rome airport

Left us stranded in Rome airport! Had a reservation for 8 non speaking Italian people from Rome to Sorrento. Trip was booked/paid several months ago and again confirmed on May 19th. No one was there to pick us up, could not get thru using the number they provided. No one could help us. Finally a nice Italian man called and got thru. They said they sent an email and cancelled our pick up 3 days prior. I never received an email. We struggled to get to sorrento all day. Took taxis, trains and it cost us time and money. Not to mention lugging suitcases up and down. I will NEVER use or recommend shuttlefare.com to anyone!

S
STEVE L. · 2 reviews · Experienced 2023-05-30 ·

Easy peasy

Easy process.

T
Tani Waipa · 1 review · Experienced 2023-05-28 ·

Better pricing on Uber

Better pricing on Uber, easy to use