Shuttlefare.com (shuttlefare.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 87% of reviews are 4 stars or higher and 12% are 1 star; The business has not yet replied to negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
Fantastic service and communication. We utilized the site last minute before our departing flight. Our pick up person at our destination airport couldn’t make it because our flight had been delayed. So we arrived much later than expected. This was an easy process and made it less stressful. Our ride scheduled thru lift was excellent. Communication and follow up was excellent. Such a great website. I will use it again for sure!
Easy to navigate page and all instructions clear and understandable. Good choice of options and rates offered.
Really easy to follow. Looking forward to our trip and meeting up with you
Easy for someone like me to navigate & confirmation was fast. Thanks.
Reliability. Courtesy and professional experience.
First time using this website had some questions before booking, and agent walked me politely through the process. Thank you.
It was very easy to use this reservation system. I recommend.
Easy access on website to book reservations. Not yet known if timing is excellent too, or not.
It was easy to make my arrangement to and from the airport
Service was great, we called the driver when we got to the airport, it was ciaos as driver was at wrong place. We wanted to use your service again on return trip however the prices was very inconsistent. Return trip costed 3X more?
so far so good....easy to navigate and book
There were no issues with my trip, a Rep contacted me just before I landed and my pickup was 15 minutes early. Got me home with no issues. I would definitely use them again. Price was decent as well.
Roundtrip price was less expensive then if I booked each trip separately with Uber. They communicated through text and were somewhat prompt to respond. Driver information was transmitted before pickup and they got me to where I was going. Overall a good experience.
DO NOT USE THEM. I requested a shuttle and they never showed up and refused to refund the money. I Filed a dispute with my credit card
They’re great and reliable. They made sure I was picked up and communicated with me thoroughly.
My driver Pierre was very helpful with instructions to find him at the airport. Patient and waited for me to find him. Is my first time in Boston and here for work, so he started my trip off on a good note!
No wait and extremely friendly driver. This was first time using a service like this and I would not hesitate to use them again.
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