Indulge in Silk. Empower Your Life. Experience the opulence and countless benefits of our silk sleepwear, clothing, and bedding. Elevate your lifestyle to new heights of beauty and well-being.
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Is SILKSILKY legit?
SILKSILKY (silksilky.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is good. 85% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the beautiful garments, noting that the silky materials feel exceptionally soft, breathable, and wonderfully comfortable for everyday wear. People also appreciate the gorgeous range of vibrant colors available and the careful, attractive packaging that makes opening parcels feel like receiving a special gift.
Some reviewers were not happy with the delivery times, mentioning that international shipments took significantly longer than expected to finally arrive at their doorsteps. Others also noted experiencing difficulties when trying to communicate with customer support regarding their specific questions or unresolved order issues.
Auto-generated from all reviews of this business. For reference only.
The Website is easy to find what you’re looking for. Great choice and good quality. Haven’t washed them yet but I’m sure they’ll wash well. Good discount and fast delivery. Highly recommend!
Reply from SILKSILKY2026-08-10
Dear Barnetto,
Thank you so much for sharing your wonderful feedback with us! We are delighted to hear that you found our website easy to navigate and enjoyed the variety of choices, product quality, discounts, and fast delivery.
It makes us especially happy to know that your SILKSILKY items are comfortable to wear. We put a lot of care into creating silk pieces that combine softness, elegance, and everyday comfort, and we truly appreciate hearing that they have met your expectations.
We hope your items continue to bring you comfort and joy after every wash. Thank you for your recommendation and for choosing SILKSILKY — your support means so much to our team. We look forward to welcoming you back for more beautiful silk experiences in the future!
Warm regards,
SILKSILKY Customer Care Team
Dear Yvonne,
Thank you so much for your lovely feedback! We are delighted to hear that you love your SILKSILKY nightdress and that your order arrived quickly.
At SILKSILKY, we carefully design our silk sleepwear to bring together elegance, comfort, and a touch of luxury for your everyday moments. Knowing that you are happy with both the product and the delivery experience means a lot to our team.
Thank you for choosing SILKSILKY and for taking the time to share your experience. We hope your nightdress brings you many comfortable and relaxing nights, and we look forward to welcoming you back for more beautiful silk pieces in the future!
Warm regards,
SILKSILKY Customer Care Team
Cher Gravier,
Merci beaucoup pour votre adorable retour ! Nous sommes ravis de voir que votre expérience avec SILKSILKY vous a pleinement satisfait.
Vos nombreux compliments nous font très plaisir et encouragent toute notre équipe à continuer de proposer des produits en soie de qualité ainsi qu’un service attentionné. Nous sommes heureux de savoir que nos articles ont su répondre à vos attentes.
Merci encore pour votre confiance et votre soutien. Nous espérons avoir le plaisir de vous retrouver bientôt pour vous faire découvrir d’autres belles créations en soie SILKSILKY !
Bien cordialement,
L’équipe du service client SILKSILKY
Dear Richard,
Thank you so much for your kind feedback! We're delighted to hear that the fit is perfect and that you appreciate the quality craftsmanship of your purchase.
We truly appreciate your support and hope you continue to enjoy your SILKSILKY product!
Best regards,
SILKSILKY Team
nice product, looks good, size is spot on, fast delivery,so no complaints all good, thank you.
Reply from SILKSILKY2026-08-08
Dear rosanne,
Thank you so much for your kind feedback! We're delighted to hear that you love the product, are happy with the look and perfect sizing, and that your order arrived quickly.
We're pleased to know that everything went smoothly and truly appreciate your support!
Best regards,
SILKSILKY Team
Dear Phil,
Thank you so much for sharing your wonderful feedback with us!
We are delighted to hear that you are happy with both our products and customer service. Your kind words mean a lot to our entire SILKSILKY team and encourage us to continue providing high-quality silk products and a thoughtful shopping experience for our customers.
At SILKSILKY, we believe that great service is just as important as great products. We always strive to make sure our customers feel supported and valued throughout their shopping journey, and we are truly happy to know that your experience reflected this commitment.
Thank you again, Phil, for choosing SILKSILKY and for taking the time to leave us such a positive review. We truly appreciate your support and look forward to serving you again in the future with more beautiful silk pieces.
Warm regards,
SILKSILKY Customer Service Team
Dear Tricia,
Thank you so much for sharing your lovely feedback with us!
We are delighted to hear that your SILKSILKY pieces have been a delight during the hot weather. Silk is naturally known for its lightweight, breathable, and smooth feel, and we are so happy that it has helped you stay comfortable and enjoy a more pleasant wearing experience.
At SILKSILKY, we carefully select high-quality silk materials because we want our customers to experience not only elegance but also everyday comfort, especially during warmer seasons.
Thank you again, Tricia, for choosing SILKSILKY and for taking the time to share your experience. Your support and kind words mean a lot to our team. We hope your silk pieces continue to bring you comfort and joy, and we look forward to serving you again in the future.
Warm regards,
SILKSILKY Customer Service Team
Ordered 2 night dresses .. came beautifully packaged… they fit true to size and wash really well … will be ordering more .. very happy
Reply from SILKSILKY2026-08-09
Dear MumH,
Thank you so much for taking the time to share your wonderful experience with SILKSILKY!
We are delighted to hear that you are happy with your two night dresses. It makes us so happy to know that you loved the beautiful packaging, the true-to-size fit, and the quality of the garments even after washing.
At SILKSILKY, we put great care into every detail — from selecting comfortable silk fabrics to preparing each order with thoughtful packaging — because we want every customer to enjoy a special experience from the moment they receive their package.
We truly appreciate your kind words and your support. Knowing that you are planning to order more is the greatest encouragement for our team. We hope your night dresses continue to bring you comfort, elegance, and wonderful moments, and we look forward to welcoming you back for more beautiful silk pieces in the future.
Warm regards,
SILKSILKY Customer Service Team
Responsive and kind customer service, great quality products.
Reply from SILKSILKY2026-08-09
Dear Guilhem,
Thank you so much for sharing your wonderful feedback with us!
We are truly delighted to hear that you had a positive experience with our customer service and that you are happy with the quality of our products. Your kind words about our team’s responsiveness and support mean a great deal to us.
At SILKSILKY, we believe that providing high-quality silk products is only part of creating a great customer experience. We also want every customer to feel heard, valued, and supported whenever they need assistance. Your recognition of our efforts is a wonderful encouragement for our entire team.
Thank you again for choosing SILKSILKY and for taking the time to share your experience. We hope you continue to enjoy the comfort and elegance of your silk products, and we look forward to welcoming you back again in the future.
Warm regards,
SILKSILKY Customer Service Team
Exceptional quality. Very satisfied with every piece I have ordered. Had to communicate with the shipping once regarding a delivery. Very prompt answer. Will continue to purchase from SilkSilky. The pieces also come Very nicely packaged. I have ordered nany pieces so far.
Reply from SILKSILKY2026-08-09
Dear Tammy,
Thank you so much for sharing your wonderful experience with us!
We are truly delighted to hear that you are very satisfied with the quality of every SILKSILKY piece you have ordered. Knowing that you have purchased many items from us and continue to enjoy our products is the greatest encouragement for our entire team.
We are also glad to hear that our customer service team was able to provide prompt assistance when you had a question regarding your delivery. At SILKSILKY, we believe that a great shopping experience goes beyond creating high-quality silk products — it also means being there for our customers whenever they need support.
We are especially happy that you appreciate our packaging as well. We put care into every detail, from selecting our silk materials to preparing each order, because we want every customer to feel the beauty and elegance of silk from the moment they receive their package.
Thank you again, Tammy, for your continued trust and support. We truly appreciate having you as part of the SILKSILKY community and look forward to bringing you more beautiful silk pieces in the future.
Warm regards,
SILKSILKY Customer Service Team
Hi, as I expected high quality silk and well made, have to say though the boxers without the front opening I bought a while ago were better quality, heavier silk, but will gladly enjoy the benefits of wearing these. Think it is good to buy different products to see which is best.
***** FIVE STARS FROM ME 🙂
Reply from SILKSILKY2026-08-09
Dear Barry,
Thank you so much for taking the time to share your experience and for giving SILKSILKY five stars!
We are delighted to hear that you are enjoying the high-quality silk and craftsmanship of your purchase. Your appreciation means a lot to us, and we are grateful for your trust in choosing SILKSILKY.
We also truly appreciate your detailed feedback regarding the different styles and silk weights of our boxer products. Every piece in our collection is designed with different preferences and needs in mind, and comments like yours help us continue improving and creating products that better meet our customers’ expectations.
We are happy that you are exploring different SILKSILKY products and finding the styles that work best for you. We hope each piece brings you the comfort, softness, and elegance that make silk so special.
Thank you again, Barry, for your support and for sharing such thoughtful feedback with our community. We look forward to serving you again and bringing you more wonderful silk experiences in the future.
Warm regards,
SILKSILKY Customer Service Team
Beware!!!!Worst customer service! They advertise easy returns, Nothing easy about it. It took 3 emails to ask for a return authorization. The silk skirt I ordered had a defective zipper. I asked for a full refund. I was asked three separate times if I would consider keeping it and receiving a discount on another purchase. Never again.
Reply from SILKSILKY2026-08-09
Dear Customer,
First and foremost, we sincerely apologize for the inconvenience and disappointment caused by the defective zipper on the silk skirt you received. We completely understand how frustrating it can be to receive an item that does not meet your expectations, and we are sorry that this affected your experience with SILKSILKY.
Regarding the return experience you mentioned, we are truly sorry for the frustration caused. Based on your description, we understand that you were requesting a return due to the zipper issue. We would like to clarify that any alternative solutions we may offer are intended only to provide customers with additional choices and convenience, and we never intend to make the return process difficult or prevent customers from receiving a refund or arranging a return when needed. If a customer prefers to return an item, we are always willing to provide the necessary return assistance.
At the moment, we are unable to locate your order based on the information available in this review, so we are unable to fully investigate what happened. We kindly ask you to contact our customer service team with your order number or the email address used for the purchase. Once we receive your details, we will carefully review your case, investigate the situation, and provide appropriate assistance.
Please feel free to reach out to us at [email protected]. We sincerely hope to have the opportunity to better understand your experience and work toward a satisfactory resolution.
Thank you for bringing this matter to our attention.
Sincerely,
SILKSILKY Customer Service Team
Very good things, as well as a very pleasant and effective support service! I recommend it!
Reply from SILKSILKY2026-08-07
Dear Регина,
Thank you so much for your kind feedback! We're delighted to hear that you're happy with both our products and our pleasant, efficient customer support.
Your recommendation means a great deal to us, and we truly appreciate your support!
Best regards,
SILKSILKY Team
Dear Malikah,
Thank you so much for your amazing feedback! We're thrilled to hear that you love your purchase and that you're planning to shop with us again.
Your support means a great deal to us, and we look forward to welcoming you back to SILKSILKY!
Best regards,
SILKSILKY Team
Dear Claudia,
Thank you so much for your kind feedback! We're delighted to hear that you are happy with the product, our service, and the value we provide.
We truly appreciate your support and are grateful that you chose SILKSILKY!
Best regards,
SILKSILKY Team
Dear Elina,
Thank you so much for your kind feedback! We're delighted to hear that you love the quality of our products.
Your support means a great deal to us, and we truly appreciate you choosing SILKSILKY!
Best regards,
SILKSILKY Team
Dear Hans,
Thank you so much for your lovely feedback! We're delighted to hear that you had a wonderful experience and are pleased with the quality of your purchase.
We truly appreciate your support!
Best regards,
SILKSILKY Team
Everything went better than I expected, fantastic!
Everything went well and the service was very quick. I was very happy with this level of professionalism. Its very refreshing to see and experience.
Reply from SILKSILKY2026-08-07
Dear Tracy,
Thank you so much for your wonderful feedback! We're delighted to hear that everything went smoothly and that you were impressed with our quick service and professionalism.
Your kind words mean a great deal to us, and we're thrilled that your experience exceeded your expectations. We truly appreciate your support!
Best regards,
SILKSILKY Team
Really too busy to write, but can say that if I needed something again, would order from Silksilky.
Thats all I can say and no need to advertise, as I am satisfied. Elsa
Reply from SILKSILKY2026-08-07
Dear Elsa,
Thank you for taking the time to leave us a review, especially when you're so busy! We're delighted to hear that you were satisfied with your experience and that you would choose SILKSILKY again when you need something in the future.
Your support means a great deal to us. We look forward to serving you again!
Best regards,
SILKSILKY Team
Dear Chantal,
Thank you so much for your kind feedback! We're delighted to hear that you are pleased with the beautiful quality and impeccable finishing of your purchase.
We truly appreciate your support!
Best regards,
SILKSILKY Team