Simple Project

Dear customer, Thanks a ton for this awesome feedback! 😊 We’re thrilled to hear you love your new toilet system, and that installation was straightforward with such powerful flushing performance. It makes us so happy you’re fully satisfied with your purchase! If you ever need anything down the line, we’re always here to help. Enjoy your new toilet! Best wishes, Simple Project

Dear customer, Thanks so much for the great feedback! We're really glad your macerator toilet arrived on time and in perfect shape. And no rush at all on installation—take all the time you need for your bathroom remodel this June. We’re confident it’ll work exactly as advertised once you get it set up. Feel free to reach out anytime down the road if you need installation help or have any questions later on! 😊 Best regards, Simple Project

Dear customer, We’re thrilled to hear you had such a great shopping experience with us! To keep our customers fully informed and confident about their order status, we send automated updates throughout the entire fulfillment and delivery process — that’s why you received those email notifications. Once your order is successfully delivered, the updates will automatically stop.😊 If you need any assistance in the future, please don’t hesitate to reach out! Best regards, Simple Project

Dear customer, Thank you so much for your kind feedback! We’re thrilled to hear we had exactly what you needed, and that the fast, free shipping and great price made your experience with us even better. 😊 Please feel free to contact us anytime if you need further assistance! Best wishes, Simple Project

Dear customer, Thank you so much for sharing your experience with us! We truly appreciate your trust despite being new to you, and we’re thrilled to hear your first order went smoothly. We can’t wait to serve you again and look forward to your next update. Have a great day! Simple Project

Dear customer, Thank you so much for your thoughtful review and for pointing out the lead time notice. We really appreciate you bringing this to our attention. We’re working to make backorder timelines much more visible so shoppers can plan ahead with clarity. We’re also thrilled we could get your order shipped right away and delivered within a week.🥰 Providing great products and service is always our top priority. If you ever need help with anything, feel free to reach out anytime! Best regards, Simple Project

Dear customer, Thank you for your kind feedback! We’re sorry for the small issue with the missing part, and we’re happy the replacement resolved it for you. Your understanding and satisfaction mean a lot to us. 🥰 Please feel free to reach out anytime if you need further assistance. Best regards, Simple Project

Dear customer, Thank you so much for your understanding and for sharing your experience. While we regret that the original item you ordered was unavailable, we're glad we could provide a suitable solution and make things right. Your patience and flexibility mean a lot to us.🥰 Please feel free to reach out anytime if we can assist you again in the future. Best wishes, Simple Project

Dear Customer, Thank you so much for your wonderful feedback! We’re thrilled to hear you loved your first medicine cabinet enough to purchase another. It’s great to know the mirrored design, both inside and out, made such a strong impression. We truly appreciate your recommendation and hope you enjoy them for many years to come! Best regards, Simple Project

Dear Customer, Thank you so much for your kind feedback! We’re delighted to hear your order arrived promptly and in excellent condition. We truly hope our product helps make your daily routine easier and more enjoyable. 🥰 Best regards, Simple Project

Dear Customer, Thank you so much for your kind feedback! We’re delighted to hear you love our lighted mirror cabinet. It’s truly our pleasure to provide products that make your space both beautiful and functional. 🥰 Best regards, Simple Project

Dear Customer, Thank you so much for your wonderful feedback! We’re thrilled to hear you found exactly what you needed at a great price and that it arrived quickly. We look forward to helping you again whenever the need arises. 🥰 Best regards, Simple Project

Dear Customer, Thank you for your kind words! We’re delighted you enjoyed our fast shipping and attentive support throughout your experience. At Simple Project, we strive to make every step seamless and enjoyable for our customers. 🥰 Best regards, Simple Project

Dear Customer, Thanks so much for your kind feedback! We’re glad to hear the ordering process was smooth and the product turned out just as expected. If you ever need help down the road, don’t hesitate to reach out — we’re always happy to help.🥰 Best, Simple Project

Dear Customer, Thank you very much for your kind words about our company. At the same time, we’re truly sorry to hear that the flush performance did not meet your expectations. This toilet is equipped with a 3-inch trapway, meets UPC certification requirements, and has achieved a 1000g MAP test rating, which generally indicates strong and reliable flushing performance compared to many products on the market. That said, we understand that real-world usage conditions can vary, and we take your experience seriously. Before considering a replacement, we recommend trying a few adjustments that often help improve flushing performance. We’ve shared our guide titled “How to Increase Toilet Flush Pressure?” with you via email & text—please take a moment to review it when convenient. Additionally, performing a brief pre-flush before use, or placing a small amount of paper in the bowl prior to use, can also be beneficial in certain situations. We sincerely apologize for any inconvenience this has caused. We hope these suggestions help improve your experience. If you have any further questions, please don’t hesitate to reply to our email or text—we’d be more than happy to explore effective solutions with you. Best regards, Simple Project