Great experience
Great experience. Will order from them again
About Simple Project
Data updated- Website
- simpleprojectus.com
- Category
- Home & Garden
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 48 reviews
- Replies to negative
- 71% (5/7)
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About this business
Simple Project is dedicated to providing you with cost-effective bathroom and kitchen products at simpleprojectus.com. Our philosophy is -- Design Simplicity, Install Easily, Live Greenly!Our mission is to deliver endless enjoyment within a limited budget, striving to offer high-quality products and exceptional service, bringing convenience to your life and enabling you to enjoy a simple and comfortable lifestyle!
Written by the business, not verified by us.Is Simple Project legit?
Simple Project (simpleprojectus.com) has a 4.6 out of 5 rating on OK.one, based on 89 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 89% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 71% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company, expressing immense satisfaction with the overall service provided. Consumers frequently emphasize the remarkably fast delivery times, convenient shipping options, and exceptionally smooth online ordering process from start to finish. Many people also deeply praise the outstanding customer service, noting that helpful support and expert advice are consistently provided throughout the entire purchasing journey. However, some customers also noted receiving damaged items during transport or experiencing unexpected quality issues with the newly delivered products. A few reviewers specifically mentioned annoying functional defects, such as persistent flushing problems or hardware components that do not fit properly.
Auto-generated from all reviews of this business. For reference only.What people say
Great product for the money and great…
Great product for the money and great customer service!!
Great product for the money
Great product for the money . Excellent customer service
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Exceeded All Expectations
They were very responsive and exceeded all expectations! I was actually very surprised by the experience and I am very impressed with the exceptional customer service. Well done!
Great toilet for that basement bathroom!
Toilet was very well packed and arrived on time and defect free. I installed the toilet in my new basement half bath in an afternoon. Pretty straight forward install. The macerator is even quieter than I expected. Thank you!!!
Customer service did their job
I actually had to cancel my order so I never received a product. On the positive side customer service was able to process a full refund of the purchase price and they were very prompt on setting up a delivery of the product. They even reached out to me to verify the delivery address. The one negative issue I had was that it took hours to get a response from customer support as I believe they are not based in the US and have work hours that are opposite to central time.
Best for small space and great service - Upflush toilet (600Watt)
Updated! I bought the Upflush toilet (600Watt) by Simple Project from Amazon for my basement bathroom. It is very nice looking and it is perfect for small space/area. Each flushing will run a pump with some noise but it’s not too loud. It can be connected to a sink (to clean hand) as well. The after sale service was also great. Mr. Levi took care of us very nicely and professionally. If I have to install a toilet in other small room, I will definitely do this product again. Within a warranty period, the monitor stopped working. I contacted the customer service and communicated with Mr. Levi via text message. He tried to help troubleshooting but it did not work so he sent me a new toilet’s pump but said the warranty of the pump would still be from the purchase date. However, I now have a brand new toilet (pump) and it is working perfectly! Note: The phone numbers provided by Amazon did not work. You must find the company’s phone numbers on line. Here is the one I used (848) 469-5254.
Very speedy delivery.
Toilet just as in the picture. Good value for money. Very pleased. This is the second one I have bought now. Thank you
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