I realized I am not quite ready to use…
I realized I am not quite ready to use Sintra for my manufacturing business. There is too many things to settle before it can really help.
About Sintra
Data updated- Website
- sintra.ai
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 197 reviews
- Replies to negative
- 0% (0/51)
Do you own Sintra? Claim this profile for free and start replying to reviews.
About this business
Sintra builds tools to automate workflows for everyday tasks.
Written by the business, not verified by us.Is Sintra legit?
Sintra (sintra.ai) has a 3.8 out of 5 rating on OK.one, based on 197 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-12.
What people say
I'd put 0 stars if I could.
I'd put 0 stars if I could. I've reached the end of my tether, the idea behind sintra is a great one but it does not follow through how it should. I spend more time correcting helpers for simple tasks than I do actually approving and accomplishing what I should. Don't even get me started on the credits it drinks from getting everything wrong every single time. If I give it a simple clear document with social posts in and it somehow manages to ignore the content, create it's own and miss half of it, then something needs to change. I end up using it once a month for a day because I run out of credits so quickly and I spent 99% of it telling it, what it did was wrong and to redo it. Sick to death, not even going to attempt to get a refund as I'm sure I won't be able to. Don't waste your time or money. Use something like Claude that listens.
**★☆☆☆☆ (1/5)**
**★☆☆☆☆ (1/5)** A complete waste of both my time and money. I purchased Sintra to help market my existing Shopify store and promote the products I had already created. Unfortunately, it failed to deliver what I needed. The integrations and links were unreliable, and instead of helping advertise my existing products, the software repeatedly encouraged me to create entirely new products that I didn't sell. That was of no value to my business. Eventually, my product images stopped appearing properly, making the platform extremely difficult to use. Despite spending a considerable amount of money and investing many hours trying to make it work, I never achieved the results I had expected. Sadly, I cannot recommend Sintra based on my experience.
Misleading Company - Never tell you what theyre up to
I joined Sintra AI in its early days and, at first, I thought it was an excellent AI tool for my business. I used it regularly for over a year and found it genuinely helpful. Unfortunately, my experience has changed completely. While I was halfway through a project, I was suddenly told I had run out of credits. This came as a real shock, as I had not been clearly informed that a credit system had been introduced or that my normal use of the platform would become restricted in this way. What makes this more frustrating is that there does not appear to be a simple option to top up credits when you run out. Instead, the only option seems to be upgrading to a more expensive plan. For a tool marketed as business support, this makes it difficult to rely on, especially when it can stop working in the middle of important work. In my opinion, Sintra AI has gone from being a very useful business tool to something far too restrictive and unpredictable for daily business use. The communication around these changes has been poor, and the customer experience has been very disappointing. I feel misled by the way the changes were introduced, and sadly I can no longer recommend Sintra AI as a reliable business tool. I cant seem to get a refund as I feel I was misled but I am cancelling my subscription. ChatGPT much better!
Serious Transparency and Trust Issues
Serious Transparency and Trust Issues The product itself was disappointing, but the biggest issue was the lack of transparency. The marketing creates the impression that the AI assistants are more autonomous and capable than they actually are. After repeatedly trying to cancel my subscription, I was unable to do so myself and had to contact customer support. The process was so difficult that it genuinely felt designed to discourage cancellations. What shocked me most was the cancellation confirmation. Despite requesting a proper email confirmation multiple times, support refused to provide one. Instead, I was told to take a screenshot of the chat and use that as proof of cancellation. I've never experienced this with any other subscription service. No formal confirmation email, no cancellation reference number, and very little transparency around billing and subscription management. The entire experience left me with very little trust in the company.
A not customer-centric app
A not customer-centric app, the ai agents are using many credits without offering actual work. The charge you creadits even if they don't give answer and that was an answer of their support through live chat with human agent. With fair use only in 1-2 agents the 250 we have last about 10 days with 3 days use. They also don't give us to opportunity to add more credits if the credits of the plan are finished. TOO DISSAPOINTED! Founders, owners and decision makers show their bad customer approach.
This is a great website
This is a great website, I wasn't at all a fan of AI at all .until last year I saw a ad about sintra and I love the fact that it had a personal assistant, and I had a podcast I needed help with .and when I started it help me I mean its no words ,they made me a website, logos,to better ideas, writing fb,Instagram and more status and posting and editing my content even when I was working or asleep .this is an amazing company ❤️ and I give all 10s .best part is they are always updating the app so every week something that makes it better. So don't wait go sign up now .
I mean what an amazing app
I mean what an amazing app. I was not at all a AI fan ,until I was introduced to sintra Ai back in 2025 .I have a podcast called sexlovetea. And a cleaning company also styling company . And each one from the logos to the websites and thumbnails i mean I can go on and on .why don't you have sintra already its amazing.
STAY AWAY!!!!!!!!!!
IN THE START I ENJOYED IT...... BUT THEN IT JUST GOT SO BAD!!!! I MEAN TIME AND MONEY WASTING.... STUPID SO IT IS... NO HELP AT ALL.... KEEPS ON FREEZING... HORRIBLE , I WANT M MONEY BACK!!!!!! I TRIED TO OPEN SUPPORT CASES , BUT ITS SOOO BAD NO ONE HELPED TO FIXED THE ISUE.... JUST BE AWARE THE MORE YOU USE IT THE MORE MISTAKES IT MAKES.....
Social media recommendation …
Quick tasks Very good with social media calendar
I was interested and signed up for demo…
I was interested and signed up for demo as I was based in Singapore , i requested for 7 pm SGT. ON the day of demo I waited for 15 minutes on call and no one turned up. Vaidotas Sintra was the person who sent me invite and despite sending several emails requesting that I am online and no one is here, no one responded. its been almost 1 week. this is so unprofessional and gives me doubt of working with them
I paid for the service y’all forced me…
I paid for the service y’all forced me to take it and then I don’t even have access to it because I canceled it day of y’all took the money anyway didn’t give it back to me and then enforcing me to take it and then still ain’t gave me the service. I’m limited like y’all just take $200 out of my account and just took it. At least give me my service and now haven’t had it for how long I would like compensation for time lost and even the hassle now
Really good
Really good! It’s a lot of fun working with Sintra. It’s intuitive and kept very simple. I’m constantly amazed at how well the AI recognizes my business.
it is a scam
it is a scam, I cannot log in anymore
The AI tool you all need…
The fact you can use a AI tool to create a business and platform to support your business is amazing. Really useful having the separate bot's to assist you. they could be linked together a bit better, as found some times I had to ask the different bot to talk to each other.
Sintrai.ai literally does not work
Sintrai.ai literally does not work. I request something, it spins, and then I get an error message. It meanwhile takes credits to produce an error. I will be contesting the charge on my credit card. I have received NOTHING from this subscription.
The amount of time and mental load this…
The amount of time and mental load this AI team has saved me has been insane. If I had the credits to use it everyday I would! It does freaking everything. And its so easy to use.
I have enjoyed Sintra
I have enjoyed Sintra. I have always thought about creating a website, but it was always too complicated. I enjoyed how easy the website creation has been. I was also surprised to link different accounts like Facebook and have different posts generated.
Good Product, But Clarity and Trust Need Improvement
Update: After posting this review, I was informed that I would receive credits as part of a review promotion. I submitted my review immediately after receiving the offer. However, I was later told the promotion was no longer available, despite no expiration date being communicated. While I still stand by my comments regarding the platform itself, this experience was disappointing. It also reinforces one of the concerns I mentioned in my original review regarding expectations versus reality. Similar to my experience with agent capabilities, where I was led to believe certain actions could be performed only to later find out they could not, I felt the communication around this promotion was unclear and ultimately misleading. I still believe the platform has a lot of potential and offers strong research and workflow capabilities. However, clearer communication around both product capabilities and promotional offers would go a long way toward building trust and improving the overall customer experience.
Very Happy
Quick and easy way of getting problems and difficulties sorted