Great customer service
Great customer service. Very friendly person helping me through test
Jamie, glad the call did its job. Thank you for taking a moment.
SiPhox Health (siphoxhealth.com) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
Great customer service. Very friendly person helping me through test
Jamie, glad the call did its job. Thank you for taking a moment.
Eni was very personable, professional and patient. Without her guidance I would not have been able to complete the blood test correctly and successfully. However putting the blood test in the mailing envelope not easily fit.
Dennis, the envelope fit is a real observation; we've heard the same thing before and it's on the list to look at. Eni doing the rest of the job well is separately appreciated; she'll be glad to hear it.
Great service and very smooth sample collection. No pain, no needles.
Tristan, glad the collection was easy: that's the version we work for. Thank you for taking a moment.
Una was so helpful and patient. She made the experience more personal, as if I had been in a doctor's office.
Jana, "more personal" is the whole point of having someone on the line, and Una does that part well. She'll be glad to hear it.
Eni was very helpful and pleasant. She explained everything and was so patient.
Jerret, when someone takes the time to explain everything, the rest of the call gets easier on its own. Eni does that part well.
The representative was very knowledgeable and patient. I was grateful for the ‘step-by-step’ support and encouragement. It really made a difference.
Myrna, "step-by-step" only works if the person on the other end isn't rushing you through it. Glad the call gave you the time it needed to.
Bingo very good
Glad it was good, Jayant.
Very informative and knowledgeable on cellular health and how to get you healthy!
Misty, the value of a health call isn't really in the data itself - it's in someone helping you make sense of what to do next. Glad it landed that way.
Renata was amazing. This was my first SiPhox test, so I had to do the live assistance. Renata came on with a smiling face, very positive attitude, and made the entire experience effortless. The collection happened painlessly and quickly, and the entire process took less than 30min (3 vials). 10/10, so far very happy with my purchase/investment!
Jeremy, calling it an investment is the right framing: the value compounds over time, and a good first experience is what makes people stick with it. Renata earned that part.
Easy and simple process, Eni was polite, patient, clear with instructions and professional.
David, four qualities in one call is what we ask of everyone on the team. Eni delivered - thanks for noticing.
Very impressed with the ease of this service and the assistance that I received as this is my first time ever doing an at home blood test. Thanks again.
Bella, a first at-home blood test is a small thing on paper and a bigger thing in practice. Glad it went well — that's the one that sets the tone for everything after.
It was really easy to work with Eni. She gave great instructions and made it really easy to take my sample and package it up.
From sample to package is more steps than people expect; glad Eni walked you through all of it. She'll be glad to hear it.
The live help blood draw process was easy and very helpful for the first draw. Eni was great, friendly and knowledgable. Connecting took less than 1 minute.
Robert, glad Eni made the first draw easy. The under-a-minute connection is the part we work hardest on.
Una was very knowledgeable and gave clear instructions which were helpful in getting a good outcome. She made the process almost enjoyable, if poking yourself at 7am to draw blood could ever be enjoyable, lol. I look forward to my next draw in 90 days.
Joseph, glad Una got you through the 7am one; and 90 days is the right cadence for what these panels are built to show. See you on the other side.
Was great with helping us through the whole blood draw experience
Glad it was a good experience, Mark!
Outstanding session. She walked me through every step and was engaging.
Jarvis, engaging is the word we don't get often enough; most people describe these calls as helpful or thorough. Glad it was both for you.
The instructor that I received for my live call was so helpful and nice! She didn’t rush me but instead calmly guided me through the process. Would highly recommend!
Moriah, calm guidance over rushed instruction is the difference between a good call and a bad one. Una will be glad she got it right.
Emilijia was very patient, easy going, and respectful. During the steps that required waiting time, she was easy to connect with. She walked me step by step through the process very clearly. It was a pleasure to have her as a guide through this process. Thank you, Emiljia!
Patient, easy-going and respectful is the combination that makes a long call feel short. Emilija will be glad it came through.
Great experience! I appreciated the thorough assistance I received! Thank you!
Three exclamation marks, much appreciated. Glad it was a good experience, Drew.
It was really easy and painless. Renata who did my live call was great! Now I'm waiting to see how long it takes to get my results.
Greg, "easy and painless" is mostly down to the person on the call — Renata will be glad it came through that way.
102 reviews matching