SKT Themes is a WordPress themes selling company.That provides free and premium themes for businesses, individuals, and organizations across various industries. The company focuses on creating responsive, SEO-friendly, and customizable themes that work seamlessly with popular page builders like Elementor and Gutenberg, as well as WooCommerce for online stores. Its portfolio includes niche-specific designs for sectors such as healthcare, education, travel, restaurants, NGOs, and more. SKT Themes also offers theme bundles, lifetime plans, and customer support to help users build professional websites quickly and affordably.SKT Themes was established in the early 2010s with the goal of simplifying website creation for small and medium-sized businesses. Initially, the company released a handful of free WordPress themes that gained traction within the WordPress.org repository. Over time, SKT Themes expanded into premium offerings and built a reputation for providing affordable, user-friendly solutions. The company also introduced theme bundles and lifetime memberships to give customers broader access to its growing catalog. Today, SKT Themes has developed hundreds of themes, serves a global user base, and maintains an active support forum and customer service team.
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Is SKT Themes legit?
SKT Themes (sktthemes.org) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 80% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-09-05.
Sophisticated design and excellent customer service.
I’ve been using SKT products for ten years because I love their sophisticated designs.
However, due to my own lack of technical knowledge, I used the product without performing any maintenance; eventually, it couldn't keep up with newer versions of PHP and WordPress, leading to issues. I had practically given up hope—after all, it was a ten-year-old product—but the support team fixed it in an instant. Even for a product from a decade ago!
SKT themes are fantastic products, but their support is truly exceptional. Considering how long you can use them, they offer incredible value. I highly recommend them.
The recent rebranding of the website represents a strong step forward in both clarity and user experience. The updated visual identity feels more modern and cohesive, with a cleaner layout that makes navigation noticeably easier. Content is now structured more logically, and key information is more accessible, improving the overall flow for visitors.
Technical support has been excellent, with fast and reliable communication throughout the entire process. Every query was handled promptly and professionally, making the overall experience smooth and efficient.
I rarely write reviews, but this experience truly deserves one.
I encountered a very difficult technical issue that completely prevented Elementor from editing any page on my website. The problem was complex, and after many unsuccessful attempts, I contacted SKT Themes support.
Sonal S Sinha handled my case with outstanding professionalism and patience. Instead of giving generic suggestions, he carefully investigated the issue, accessed the website, identified the root cause, and resolved it completely. Every page is now working perfectly again.
What impressed me the most was the commitment to solving the problem rather than simply replying to support tickets. They stayed with the issue until it was fully resolved.
Excellent technical knowledge, excellent communication, and genuine customer care. Experiences like this build long-term trust.
I can confidently recommend SKT Themes to anyone looking for a company that truly stands behind its products and provides support when it matters most.
Thank you, Sonal, for your outstanding work.
I always come back to SKT Themes and have been doing so for over 10 years. Three reasons. 1 - Beautiful and usable themes, 2 - Plenty of detailed support documentation, 3 - Awesome customer service (sincerely). Although I listed customer service in last it is the most important to me. That alone makes the price of the products worth it. This is a good company that has been there for a long time and I like them very much.
From the very beginning, SKT were responsive, helpful, and guided me through the entire process, despite me knowing very little about it. They accommodated all of my change requests with what felt like almost instant responses and continued working with me until I was completely satisfied. I’m delighted with the theme, installation, and setup they provided. Considering the cost, I genuinely can't fault their service. A special thanks to Sonal for her patience and support, and to the whole SKT team for such a great experience. I would happily recommend them to ..well... everyone.
I purchased a WordPress template from SKT Themes months ago. I was later charged $39 for a subscription I did not intend to continue.
I contacted support the same day to cancel and request a refund. Instead of helping resolve it, they told me they do not offer refunds. This was frustrating because I reached out right away after the charge.
Customers should be aware before buying. Make sure you check all subscription terms, renewal settings, and cancellation policies first. In my experience, the refund process was not customer-friendly, and the support response did not feel fair.
Before we even purchased a theme, we received plenty of advice, support, and help from Sonal S. Sinha — so the choice was an easy one. And for just $41, we didn’t only get a professional, well‑built theme; we also received some of the best support I’ve ever come across.
Within two days, they handled everything: migrating our old WP theme to the new one, fixing every glitch that appeared, and even helping me with tasks that were technically mine to do (like clearing the cache [blush]).
A BIG THANK YOU from Slovenia. If there were more stars to give, you’d get them all. Truly well deserved!
The theme itself is beautiful and easy to use, the pricing is very good as well. But the standout feature is definitely the customer service. They updated a very old theme for me to the newest version, so that didn´t have to rebuild the whole site. Very quick, without any problems. I highly recommend SKT Themes to anyone looking for high-quality themes backed by a world-class support team. Keep up the good work!
Contact form didn't work anymore. I asked for help. Within a day it was fixed. They had replaced it with a different type of contact form. But everything still looked the same. Except that now it worked. So thanks!
I rarely write negative reviews, but my experience with SKT Themes has been unbelievably disappointing and frustrating.
First of all, the theme I purchased looked decent in the demo, but the actual installed version was nowhere close to what was advertised. The design broke, elements didn’t align, customization options were missing, and nothing worked the way it was shown. It felt like I bought a completely different and poorly coded product.
Their documentation is outdated, incomplete, and barely helpful. Most of the “features” displayed in the demo simply do not exist or function properly in the real theme.
The support team dismisses every issue, blames the customer, and refuses to take responsibility. Instead of accepting the flaws in their product, they keep repeating the same line: “We don’t offer refunds.” Even when clear evidence was provided, they kept denying the problems and implying the customer is at fault.
Performance-wise, the theme slowed down my website drastically—even on a clean installation with zero plugins and a high-performance server. This clearly means the theme itself is poorly optimized.
To make matters worse, their attitude is extremely unprofessional. Instead of genuinely helping, they try to invalidate every concern and portray the customer as “making baseless claims.”
In short:
❌ The theme is misleading
❌ The code quality is poor
❌ Documentation is useless
❌ Performance is terrible
❌ Support is defensive and unhelpful
❌ No refunds even when the product does not work
I wasted time, money, and effort—only to end up buying another theme from a different provider
Reply from SKT Themes2025-11-20
The customer made zero efforts to get help, instead saying I need a refund.
When we write back, please let us know what problems you face. He wrote baseless things like demo is not visually appealing.
Man, the demo is available publicly. Why did you purchase the theme if the demo is not visually appealing to you?
Documentation is given publicly.
Theme never determines the performance of a site, but images and scripts from various plugins determine the same.
Support again, as the person never asked for any support, so how can we be accused of being defensive and unhelpful?
I have the long single email he wrote, similar to this review, with no help needed.
The review is written because he wanted a refund and was denied, as no efforts were made to get any real help or support.
I highly recommend SKT Themes for their exceptional web design services! They converted my PSD mockup into both a WordPress and HTML theme at a very reasonable price. The work was completed quickly and with utmost professionalism, resulting in a custom, polished website that exceeded my expectations. If you're looking for a reliable team to create a unique and professional website, SKT Themes is the way to go!
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