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Business Services

Skynet

228 reviews

1.4228 reviews
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About Skynet

Data updated
Website
skynet.com.my
Category
Business Services
Location
Malaysia
Status
Unclaimed
Last 12 months
16 reviews
Replies to negative
0% (0/205)
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Is Skynet legit?

Skynet (skynet.com.my) has a 1.4 out of 5 rating on OK.one, based on 228 user reviews collected here. It is listed under Business Services and its reputation is poor. 88% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 16 of them were added in the last 12 months. Last updated 2026-10-25.

What people say

Not even worth a star

Not even worth a star. Its better for the company to close down rather than make customer into hard situation.my shipment was delayed for 3 days, no answer and no reason why. On 2nd day, the driver reach my home...then just leave saying will come back..n gone MIA. Very unprofessional Here is my track so u cay see yourself : LAZMA03822125

Their team is not only professional but…

Their team is not only professional but also genuinely cares about their customers. They helped me strategize the best shipping options for a large order, ensuring we stayed within budget while meeting tight deadlines. The communication was excellent; I received updates at every stage, and I could easily reach someone if I had questions. Each item was delivered on time and in perfect condition. I will absolutely be a repeat customer!

Skynet is the most incompetent courier…

Skynet is the most incompetent courier service I have dealt with. My parcel was supposed to be delivered on 30th November. My tracking number is 710297521286. Your customer service centre takes more than 30 mins to answer or it cuts off. As of today I have no idea where my parcel is from Temu

SKYNET Mauritius provides a very bad…

SKYNET Mauritius provides a very bad logistic service. The Temu package took less time to arrive from China to Mauririus than to be delivered from Skynet office to my address. Note that it's a 30 mins drive. Moreover the tracking falsely states attempt to deliver fail, when nobody ever attempted to deliver.

SkynSkynet is completely incompetent. There is also no customer support at all.et is completely incompetent

Skynet is completely incompetent. There is also no customer support at all. Outstanding delivery 6 weeks ongoing and I receive and email Request raised by you was closed. The title of the request is : WAYBILL NUMBER: 080059651426 Resolution is : 080059651426 Note : This is an automated mail. Do not reply to this mail If you would like to raise new request, please create a new email.

NOT RECOMMEDED AT ALL

I am extremely disappointed with STARPACK’s service. I sent four parcels through them over a month ago, and none of the recipients have received their deliveries. The tracking status for all four parcels still shows “in transit,” despite repeated attempts to get updates. Customer service has been utterly unhelpful. Every time I reach out, I get vague responses and no real answers. It feels like they’re not even trying to resolve the issue. I've never experienced such a lack of transparency and accountability from a delivery company. I’m now left with frustrated clients and no idea where my parcels are. This has been a complete disaster, and I will definitely be looking for a more reliable service in the future. Avoid STARPACK if you value your time and money!

PROMISED DELIVERY NOT FULFILLED

Your incompetent driver person from Singapore called me yesterday to check if I will be at home in the noon tomorrow to deliver large goods. So today, as per the scheduled delivery date, I was left hanging the entire day. Called them at throughout the day to check the status NO: +65 90503445 and +65 83148897 NO ONE IS TAKING ACCOUNTABILITY.. If they are unable to deliver, they shouldn't be calling me in the first place. Extremely disappointed with your service. I need my items now, and now I have to wait another 2 days for a response as no one is delivering on Sunday.

Worst courier ever..

Worst courier ever... At the website it say open but when i go to the branch the branch is closed then when i called nobody answer. if closed just said close why the hell that you need to said that it open? i came from a far place just to take my item at the branch and my items is fragile just hoping that skynet could refund if my item is damage or expired if not well mybe just boycott this courier like KFC,MCD etc

Worst Courier Experience in Malaysia

I rarely write reviews but with SkyNet, I just had to. Always a bad experience. First, their tracking is very misleading. They alway put "Out for Delivery" but the delivery does not arrive. This is very troublesome especially if you stay and wait for the delivery that never comes. Next, they will sometimes put "Recipient Unreachable" even if your phone is in your ear waiting for the courier to call. The delivery people are also sometimes very rude. I do not know why sellers or platforms use this courier. Before I place an order, I ask first if they are using SkyNet. If it is SkyNet, I look for anotehr seller, even if it costs more. Just to avoid the nighmare of SkyNet!

Worst delivery company in Malaysia

Worst delivery company in Malaysia. They constantly change the delivery status from "out for delivery" to "unsuccessful delivery" within a minute. This just happened again; I've been waiting for my parcel for almost 3 weeks, and then I suddenly received a notification saying "successful delivery." However, nothing was delivered. After I called them, sent emails, and involved Lazada, they said that it was delivered to the wrong station and that the status was accidentally set to "delivered." They also accidentally uploaded a black image as proof of delivery. This is pure deception and fraud to me! I hope Lazada gets rid of this terrible and unprofessional company soon.

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