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Health & Medical

SleepDirect.com

100 reviews

4.7100 reviews
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About SleepDirect.com

Data updated
Website
sleepdirect.com
Category
Health & Medical
Location
United States · Portland
Status
Unclaimed
Replies to negative
100% (3/3)
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Is SleepDirect.com legit?

SleepDirect.com (sleepdirect.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

W
Warren Welch · 1 review · Verified ·

No fitted cotton over pillow case…

No fitted cotton over pillow case available through this vendor.

Reply from SleepDirect.com2021-02-17

Warren - I'm terribly sorry we do not have that fitted pillow case in stock at this time.

P
Patricia Davis · 4 reviews · Verified ·

Safe and sound

Everything arrived safely and intact. The instructions were great if you read them with the machines close by.

S
Sharon Meade · 2 reviews · Verified ·

Working with this company was great

Working with this company was great, it was the mask itself. I have used sleepweaver masks for years, this is the 1st time getting this one. Would not recommend it as it leaks & the clasps don't stay attached so the side straps keeping coming apart. For what I paid, very disappointed

Reply from SleepDirect.com2021-02-17

Hi Sharon - I'm happy to hear you had a good experience working with our company. Not too sure what might be going on with that mask. If you used another one that worked well for you, we highly recommend that you stay with that (although, we understand the desire to try new things).

M
Marilyn k Combs · 3 reviews · Verified ·

The shipping time was great!

The shipping time was great!! We had a little trouble figureing out the tubing had to get our Grand Daughter!! !

B
Bill Morris · 1 review · Verified ·

Great service

Great service. I will definitely use these guys again!!

M
MARK ARTMAN · 4 reviews · Verified ·

sleepdirect.com is a pleasure to do…

sleepdirect.com is a pleasure to do business with

A
Ann Dahms · 4 reviews · Verified ·

My sleep doc recommends changing the…

My sleep doc recommends changing the CPAP filters once a week, and it is easiest just to get them through you than to argue with my local Medicare approved CPAP supplies provider, which supplies half my new need. I will look more closely at your other offerings because I am happy with the speed and efficiency of my order delivery. Thank you so much!

J
Joseph Collins · 1 review · Verified ·

Quick

Quick, easy !! Thanks..

G
Gary Zoerner · 7 reviews · Verified ·

Machine does NOT work.

Reply from SleepDirect.com2021-02-12

We have communicated with this customer and provided a solution to the issue he is having. We've asked him to let us know if there are any further issues that we may be able to help with.

D
Donald Miller · 1 review · Verified ·

Sleep Direct had the item that i…customer service

Sleep Direct had the item that i wanted, their pricing was a few dollars cheaper than others. The customer service was very good and product delivery of the machine was very fast and very well packaged

S
Shane Dietrich · 3 reviews · Verified ·

The online site was easy to use

The online site was easy to use and I was pleased to see everything I was looking for was available on SleepDirect.com. The items I ordered were OEM parts and arrived as stated. A good experience.

B
BETTY DEFER · 3 reviews · Verified ·

I'm happy with the products from…

I'm happy with the products from SleepDirect. Service is fast. Prices are mostly reasonable. I do think , when I order the SoClean water chamber for the AirSense10, I should get the water chamber and lid with the appropreate tubes etc. I only order it once a year, just to be safe. It should be ordered as a set and individual parts. I will continue to use this site and reccomend to others. Betty

T
Tom · 2 reviews · Verified ·

Ordered filters

I ordered filters for my Soclean and everything went great and the filters arrive on time.

R
Ray · 4 reviews · Verified ·

My order came quickly and was accurate

My order came quickly and was accurate. They processed the payment quickly through my FSA card and updated me along the way to let me know when my package was arriving. Would order again and recommend them to others

L
Linda Norris · 1 review · Verified ·

My husband loves this mask it light…

My husband loves this mask it light weight stays in place easy to clean thank for a great mask

M
Marcia Bogert Hayman, Inc. · 2 reviews · Verified ·

Good product, Good company!

The agent I spoke with was extremely helpful in guiding me to the item I was looking for, and placed my order for me. I was very pleased with the product which arrived quickly. I will definitely order any future CPAP products I need from Sleep Direct

D
Darlene Spivey · 2 reviews · Verified ·

Service was great and fast

Great service!

j
johnny hillis · 1 review · Verified ·

More than good

Was more than HAPPY with product— will b more shopping with u again

R
Renee · 23 reviews · Verified ·

Great Sleep Apnea Supplier

We needed supplies for our Resmed machines and your company made it easy and accessible to the products we couldn't find elsewhere. We are grateful

J
Joanne Pennington · 2 reviews · Verified ·

I was delighted to find Sleep Direct

I was delighted to find Sleep Direct! The prices were great, and ordering was a breeze. I received my CPAP quickly and have been very happy with my purchase. Thank you!