About SleepDirect.com
Data updated- Website
- sleepdirect.com
- Category
- Health & Medical
- Location
- United States · Portland
- Status
- Unclaimed
- Replies to negative
- 100% (3/3)
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Is SleepDirect.com legit?
SleepDirect.com (sleepdirect.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
I was very pleased
I was very pleased, my soclean arrived a few days before it was scheduled. Video was helpful for set up. Paperwork set up was confusing. Very easy to use daily.
The representative was very…
The representative was very knowledgeable and helpful. I appreciated his patience as I’m new to this whole thing.
Got the product promptly and it fit my…
Got the product promptly and it fit my SoClean perfectly within a couple days.
Very fast shipping
Very fast shipping, well packaged, and the product was as described. Price was also among the lowest I'd seen for the product. They also included info on how to apply for a rebate that was available that month only. All in all, I'm very pleased with the service I received.
It was easy to order online with…
It was easy to order online with sleepdirect I bought a 16 cell battery for my Inogen one G5 at a great price on 2 liters of Oxygen it should last for 10 hours but I get almost 9 and half hours, it's better than than the 3.5 hours batteryit comes with.
Everything was great second time have…
Everything was great second time have bought , will continue and recommend u to freinds
Reply from SleepDirect.com2021-03-29
Thank you, Paul. We appreciate the business, referrals, and please do let us know how we can better serve you with your CPAP needs.
The person with whom I spoke with last…
The person with whom I spoke with last week was very polite, considerate and knowledgeable. She was efficient and respectful and was able to complete my order and had it shipped promptly to me - even though I was late in calling in my re-order. Thanks
Great product
Impressed
I have always been pleased with SleepDirect for my CPAP needs. I can get CPAP supplies through my medical provider that are covered by my insurance, but the company is a pain to deal with. With SleepDirect, I can order supplies and equipment without all the hassles and their prices are fair.
Very quick delivery
Very quick delivery. Exactly what I needed. Thanks!
The lady that helped me out the second…
The lady that helped me out the second time got my part correct for my machine. She was courteous and knowledgeable. Thank you.
I order a product
I ordered a product, it was delivered and it works great.
Excellent Customer Supports on SoClean2
I purchased my SoClean2 from SleepDirect. I have couple questions on SoClean2 and I have email customer support on SleepDirect for additional information. Within hour, I received the reply with the questions I needed which is other than the additional adapter, I do not need anything. The filter is comes with the SoClean2. It has been a very wonderful experience with SleepDirect. I will continue order my CPAP supplies such as filters and mask.
Excellent
Great service, item arrived super fast
HELP
I COULDN'T GET THE OLD PIECE OUT SO HAVEN'T INSTALLED THE NEW ONE
Reply from SleepDirect.com2021-03-09
Hi Betty - I'm sorry you are having issues replacing the mask cushions. Here is a video that might help: https://www.youtube.com/watch?v=jDUnveNPdYo
Very confortable and must have at home!
I use two of them at home since 7 years a go. They are the best oxigen Concentrator that last, with out practilly any reparation at all. I’m very satisfied With them and easy to move around.
Great Service and Products
The water chamber I received is great quality and it shipped right on time as they promised. Customer service was courteous and helpful.
Product was just as described
Product was just as described, Delivery was perfect, right on the day promised. Perfect fit, works as promised.
Shipped very quick
Shipped very quick - but UPS dropped the ball - they lost the package for 3 or 4 days. I called Sleep Direct and they informed me that if I didn't receive the so clean machine in three business days that they would send me a new one. I was really pleased with their response.