SleepDirect.com (sleepdirect.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I was searching for a replacement full-face mask, after trying several different styles and brands that did not work well. SleepDirect had a great special price on the ResMed UltraMirage, so I was able to also get a replacement cushion. The staff was great and my order shipped next day. Very impressive!
My daughter order the wrong battery backup. With the help of your sells staff the credit was refunded to my daughter and the proper battery was purchased. Sells staff was excellent.
Excellent Product. This product does a good job in cleaning my CPAP.
I could figure out the computer to the site, find the part, arrange to pay for it. It arrived at my correct location and they Emailed me there actions. All good.
The products that I have received came out to me at the time that was quoted. They were the right items that I had ordered. Their on line catalog of there items was easy to use and easy to to order.
good product, fair price, came on time.
Honestly I never cleaned my parts everyday like recommended so having the Soclean has been a blessing. I can tell the difference of being cleaned daily vs not. The only thing that I do not like is that the adapter hose is made of rubber and I can't stand the smell. But oh well... I'll rather deal with the rubbery smell vs not being cleaned. I definitely highly recommend. And the greatest part is you can use your FSA/HSA account. 😃
Hello - Marc. I looked into this and see that we handed off your package to the US Postal Service on 2/12 (a day after you placed the order). The package was delivered on 2/23. Clearly, the postal service struggled to get that to you in a timely fashion. I suspect the nationwide severe weather around that time had an impact on USPS's ability to move packages across the country. I am very sorry for this delay, and if we could have done any more about it, we would have.
Found what I needed, ordered it, got it rather expeditously. Really happy to have found this site. Easy to utilize their website, and they have lots of great products for users or CPAP machines. I'd recommend it for those seeking CPAP supplies.
We very recently moved and when I put the shipping address on my order I unknowingly made a mistake. When I looked at my email I saw the mistake and called to try to get it changed before it actually shipped. The lady I talked to was so nice but said she wasn't sure she could get it changed. About an hour later I received another email with the correct address! Love this company and just put in another order. Janice Austin
I'm so satisfied with the quality of the product.
Excellent service very prompt . Product was just what I needed. Thank you.
The ordering was easy, the price is fair, the product is good, and the shipment was received in the set time.
Fast and easy to order and prompt delivery thx again
These folks earned my lifelong business when they talked me out of buying one part from them and another that they didn't carry from the source, because I could save money on shipping by ordering them both from the other place. That kind of concern for MY well being and convenience has me ordering from them whenever possible.
Quick shipping and reasonable pricing. The best Orion out there!
Easy order, fast delivery and an all round great experience. Oh, and the product was excellent!
This was my first experience with this company. They were very responsive to my needs and went out of their way to accommodate my oxygen equipment needs. The Inogen One G4 with extra cannula has worked out really well for our family. It was delivered within 24 hours of ordering. I will highly recommend them to anyone needing a compassionate company ready to help
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