For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Health & Medical

SleepDirect.com

100 reviews

4.7100 reviews
Write a review

About SleepDirect.com

Data updated
Website
sleepdirect.com
Category
Health & Medical
Location
United States · Portland
Status
Unclaimed
Replies to negative
100% (3/3)
Do you own SleepDirect.com? Claim this profile for free and start replying to reviews.

Is SleepDirect.com legit?

SleepDirect.com (sleepdirect.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

N
N Felice · 3 reviews · Verified ·

My sister's convinced me to buy

My 2 sister's bought this product last year and so I finally bought one. Love it doesn't leave me questioning if my machine and mask are clean. Works great

S
Stephen Barry · 1 review · Verified ·

everthing was great!

T
Theresa Agee · 1 review · Verified ·

I have tried to call your number and it…

I have tried to call your number and it automatically hangs up on you. I got my so clean And have no problem with it except for I cannot find paperwork to do the rebate that I was told I would get it, I have tried to call but cannot get anyone to answer. Please send me information to get my $50 rebate that I was told I would get when I ordered the so clean machine. Thank you Theresa Agee

Reply from SleepDirect.com2021-04-19

Hi Theresa - I'm sorry if our phone system was having issues. It should be all straightened out by now. On the SoClean rebate, that is a program that SoClean is sponsoring, so you will want to reach out to them at 866-501-3705.

R
Robert Matthews · 1 review · Verified ·

Excellent customer service. Fast shipping and good price.

Great company and easy to work with. Fair pricing and good products.

S
Susan Stiles · 1 review · Verified ·

I was very pleased with the care and…

I was very pleased with the care and attention to my needs. I received my order in record time. Customer service is most helpful, courteous and attentive to their customers and their needs. I highly recommend...5 gold stars!

c
customer · 3 reviews · Verified ·

SleepDirect.com shipped my SoClean unit quickly.

SleepDirect.com shipped my SoClean unit and adapter very quickly. Packaging was adequate and safe. Delivered exactly what was advertised and expected. This is my first purchase from them and I expect more in the future.

o
oneupsetsenior · 3 reviews · Verified ·

So far so good

So far so good. Item working well on timer. Very little after odor of ozone.

M
Michael Rosian · 2 reviews · Verified ·

The sales people are on the amazing…

The sales people are on the amazing they know how to service the individual customer they get the product out immediately package neatly couldn't be happier they have a question they call you get clarification and fulfill the order quickly

R
Roderick Capili · 5 reviews · Verified ·

Quick and very efficient service

Quick and very efficient service. I always order from them for all my CPAP supplies

A
Alec Murray · 1 review · Verified ·

Transcend 3 Mini CPAP order

I ordered a Transcend 3 Mini CPAP for travel. Ordering and confirmation of RX was uncomplicated and order arrived well packaged, undamaged, on time with free UPS delivery. Follow up questions I had were answered quickly and completely. I will definately utilize Sleep Direct for supplies when needed.

P
Phil Baker · 1 review · Verified ·

I've had two orders so far and both…

I've had two orders so far and both were deliverd in fine shape and on schedule. Good products, great service, and a fair price!

c
clifford mcdaniel · 2 reviews · Verified ·

Product came earlier than expected and…

Product came earlier than expected and of great quality. I rely on these masks for sleep at night and it is very comfortable and affordable.

M
Mary Custer · 1 review · Verified ·

Found it easy to order and my order…

Found it easy to order and my order came quickly! No problems with the order.

K
Kai B · 1 review · Verified ·

Perfect!

I cannot articulate in words how thrilled I am with my overall experience with sleepdirect. I ordered on a whim over the weekend and somehow it was in my mailbox Monday morning and I live in an extremely rural area. All the equipment was perfect and as advertised and the speed in which I received my equipment was ridiculously fast. Will 100% order with them exclusively from now on it this is what I can expect. I will also be recommending them to anyone that might need their services.

P
PB · 6 reviews · Verified ·

Product I ordered came very quickly.

J
John H Parker · 2 reviews · Verified ·

SATISFIED

I am well satisfied with your product

P
Paul Slaughter · 1 review · Verified ·

Quick ship

Quick ship. No hassles

J
James Aultman · 1 review · Verified ·

Everything was fine

K
Kay Reed · 2 reviews · Verified ·

It was easy to order my filter refills…

It was easy to order my filter refills and got them very quickly. Thank you for your service.

M
Maritza Tivey · 4 reviews · Verified ·

Easy

Easy to order and it was delivered fast. Easy to set up too! Works just like advertised.