Sling TV

No refund of charges past cancelation date

I canceled service on May 24, 2026. I was told service would end on June 1. On June 12, SLING charged another $45.99. I was told that because an IPAD used SLING (which I do have Free Form SLING), I will be charged for the month of June and service will continue until July 12th!! To the unsuspecting consumer of SLING, I urge you to delete SLING across all devices. Do it immediately after they give you the END DATE. Otherwise, you will be swindled-as I was. This review need NO STARS!

scam advertising

Clicked on a link to watch specific event, but after I paid turned out what I paid for didn't have it.

No Full World Cup Coverage and No Phone Support

I subscribe to Sling Blue, Sling Orange, and the Sports package, yet many FIFA World Cup matches are still unavailable to watch. It's hard to understand why the world's biggest sporting event isn't fully accessible despite paying for all of Sling's major packages. What's even more frustrating is the lack of phone support. When I contacted customer service via chat and asked if there was a number I could call to speak with a representative, I was told there wasn't. For a company providing a paid television service, having no option to speak with customer support by phone is extremely disappointing. Overall, the combination of incomplete sports coverage and limited customer support has been very frustrating. I've cancelled my service. Not worth my money.

I was a Sling TV customer for years

I was a Sling TV customer for years, but after multiple price increases, I finally decided to cancel my subscription two months ago. Despite canceling, I was recently charged $49.99 for another month of service. When I contacted customer support to dispute the charge, I was told that my account had been "used" for 2 minutes and 46 seconds that day. What they conveniently left out is that those 2 minutes and 46 seconds were spent logging into the website and starting a chat session so I could speak with a live agent about the unauthorized charge. I did not watch any programming, stream any content, or use the service in any meaningful way. Using the time it took me to access customer support as justification for billing me an entire month is ridiculous and unacceptable. It feels like a technicality being used to avoid refunding a charge that never should have happened in the first place. What's even more disappointing is that this is how a long-time customer is treated. After years of paying for the service, Sling chose to defend a questionable charge rather than do the right thing and make it right. If you're considering Sling TV, keep detailed records of your cancellation and monitor your bank statements closely. Based on my experience, a canceled account can still result in unexpected charges, and customer service may use your attempt to resolve the issue against you. Very disappointed. This experience has completely destroyed my trust in Sling TV, and I will not be returning as a customer. Charging former customers after cancellation and then pointing to less than three minutes of usage as justification feels deceptive and anti-consumer. Long-time customer loyalty clearly means very little here

I did not receive notification of my…

I did not receive notification of my renewal. They charged me $64.99. As soon as I saw the charge I cancelled my subscription and asked for a refund since it was within a month. they will not refund me. this is bad customer service. I will not be recommending Sling to anyone.

They clearly don't care about service

They clearly don't care about service. Not a fan. Will never use them again. Then they give bad support when you try to get support. Would give them negative Stars if I could.

Seems like a total con

Seems like a total con. I wanted to watch the World Cup and several references said ESPN Sports which they indicated I could access via Sling. I looked at Sling, and Sling indicates access to both Fox sports and FS1. One subscribed, I found almost no FOX sports except little-league baseball. Any MLB games required another subscription to a separate service. Worse, the only World Cup games available are on FS1, where, you guessed it, a separate subscription is required. This is a CON. Best part is when I unsubscribed, I got a web form asking me why I was unsubscribing. Guess, what -- there's no way to fill out any info on the web form

Under no circumstance should you…

Under no circumstance should you subscribe to Sling. We are seniors and we made a mistake in signing up. I wanted to signup for a 7 day pass to watch a couple of the NBA finals games. In the process of signing up I spoke with a online representative and they assured me that I was doing the right thing. The cost was approximately $14.00 for a seven day pass. I did it and watched game 1. Then my wife noticed extra charges. My cost went from $14.00 to almost $50.00. I tried to call them...and found out there is no number to call and talk to a person. They do everything online. I reached a person online via chat. I told them what my intention was and what happened and they said sorry, no refunds, no credits, nothing they can do. I explained to them what happened and they said I must have signed up for something extra by accident causing additional charges. I said that I must have made a mistake. I am 70 years old and not very techy. Can you please give us a credit for the extra charges? Nope, no way, no how. No consideration at all. Nothing. Cold as ice. Your mistake and there are no refunds, no credits. Nothing! And then we find out that the first game is the only game we can watch. The only one that is available with our 7 day overpriced pass. Again they said there is nothing can can do for us. They took our money and we got one game. I would never ever recommend this service. This is by far the worst customer experience I have ever had. Sling should be ashamed of themselves. Just dreadful!!!

Just signed up…..what a joke

Just signed up…..what a joke. So glad I did it for one moth only. They may be cheaper than tube but app sux sux sux!!!!!!!!!!!!!!!!!! Go somewhere else. I quit in 21 days

Dissatisfied Customer

Customer service appointment person and then the tech gives incorrect info regarding sling services. I told them specifically what I was looking for and they said with Sling I would get what I was asking for and more. Also I paid 3 months in advance as it was cheaper that way and they totally refused a refund to me when I cancelled the subscription. They said I would have sling for the 3 months but then it was cancelled. Well I have no use for what sling offers and out of my money. How ridiculous all the way around and customer service is unreal!! They should not be trying to sell streaming services and get people who are knowledgeable enough to give correct info. I'll spread the word. Also the phone number given to me is out of service and there seems to be no way to speak to a person directly for sling which is always frustrating and their automated service is impossible to get what you need. BEWARE!

Was affordable now just trash…

I originally started using sling a few years ago they were 30 bucks a month for a decent streaming package now that has almost doubled and the service is trash there's no one to ever speak to The service has been freezing unsinking not working for 48 hours and nobody is available to contact to deal with this. They refuse any type of refund and are completely non-responsive.

This company should be reported to the…

This company should be reported to the ftc. Their service is expensive, their website rarely works, they promise to credit accounts when customers paused services for $5 to watch during recording. Within 3 days I was charged & paid for my package & $5 pause. I requested $ credit and was denied. They do not honor their policies. Their app is trash. Services overall rating negative 100. Do not patronize this company

Having problems with accessing local…

Having problems with accessing local channels through our AirTV Anywhere device. We are getting three error codes. SlingTV's New AI BOT Customer Service is not at all helpful with resolving the issue or issues and is only magnifying the problem 100x. Atleast with the old Live Phone Representative System you could get to a Representative who was able to help fix the issue. NOT an AI BOT THAT DOESN'T HAVE THE KNOWLEDGE AND EXPERIENCE TO RESOLVE THE PROBLEM. THEIR AI BOT's only have the ability to keep sending the same correction information which Has been already given to No resolving the Issue.

Sling "no refund" policy

Sling advertised a specific hockey game that I purchased with a day pass. Once the transaction went through, they showed me a completely different hockey "highlight" reel. I contacted them for a refund and they said it was against their policy to refund prepaid services.

If I could rate this lower

If I could rate this lower, I freaking would. My son wanted to watch the NBA finals, so I specifically selected that game to bring me to the *essentials* package to watch it. Not even 5 minutes ago I paid the $20 fee for the sub. After selecting the game, it loads up some woman's softball game. Turns out he can't watch it because ABC isn't in our area. Would have been effing nice to know that before I paid. Oh, and they refused my refund even though i bought it minutes ago. I recommend NO one use this service ever.

Do t buy any plan,,it's a scam

One star is too much

One star is too much. They are crooks. Paid for subscription specifically asked if Stanley cup was available with the subscription I am purchasing. The chat bot indicated, "absolutely". It was not and could not get through to an agent to refund. Cancelled on credit card. Never deal with them. They run with your money.

They are crooks

They are crooks. Paid for subscription specifically asked if Stanley cup was available with the subscription I am purchasing. The chat bot indicated, "absolutely". It was not and could not get through to an agent to refund. Cancelled on credit card. Never deal with them. They run with your money.

It sucks!

It sucks! Cannot connect to the WiFi. Has to connect first Amazon Prime and then it connects. It does not remember what you were looking at the previous day. You have to go back to "Guide" to get your channel. Absolutely HORRIBLE. But it's the only one that has TV5Monde...

Bought the one day pass to watch one…

Bought the one day pass to watch one show on one network it was not made clear it was not on their one day pass plan where the channel is one they offer. I immediately asked for a refund and got a terrible customer rep who refused to refund minutes after will never use or trust the service $5 for old vault shows not real live networks. Disruptive