Sling TV (sling.com) has a 1.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 92% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Title: Absolute fraud and bait-and-switch tactics—denied a refund for a locked game!I
Title: Absolute fraud and bait-and-switch tactics—denied a refund for a locked game!I paid $4.99 specifically to watch the OKC vs. Spurs game on May 23, 2026. However, when I logged into the platform, the game was completely locked. The system tried to force me to upgrade to a full monthly service just to view it, which I did not want to do.I contacted customer service online that same Saturday to resolve the issue, but they refused to help. When I demanded a refund for the service I never received, the online chat representative flat-out lied, claiming their system showed the game was watched for 3 hours and 22 minutes. This is a complete falsehood—my guests and I were locked out the entire time and could not watch a single second of the broadcast.Sling TV executed a classic bait-and-switch scheme to trick me into paying more money, and then fabricated watch-time data to steal my $4.99. Their customer service is dishonest and unhelpful. Avoid this company at all costs—this is pure fraud!
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Asherico · 3 reviews · Experienced 2026-05-25 ·
★★★★★
they took my money even though I'm in…
they took my money even though I'm in mexico and giving me a hard time to get a refund a few minutes after they took my payment
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JLUC · 1 review · Experienced 2026-05-23 ·
★★★★★
SIGNED UP FOR NBA PLAYOFFS
SIGNED UP FOR NBA PLAYOFFS. CANT GET THE GAME EVENTHOUGH GOOGLE SAID SLING WAS A SOURCE FOR WATCHING. EITHER SLING OR GOOGLE IS FALSIFING INFORMATION. WANT MY MONEY BACK!
The customer service is frustrating. I spent two evenings after work trying to get devises added to . Absolutely useless
I will pay twice as much anywhere else just for some form of service. Glad I only got ripped off for 1 month Tools provided to self serve are not user friendly and I question if there is any validity in them at all Very poor customer service efforts. I will spread the word loudy and often to future victims of this poor excuse for a company....Terrible experience. Beware!
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S Falls · 1 review · Experienced 2026-05-21 ·
★★★★★
Incorrect web link
Purchasing a one day pass is not a simple process. It pops up your tv to go to the website and enter code on your tv. That did not work for me. The sling express web page would not allow me to enter the code on my tv. A QR code would simplify the process.
C
Christy · 1 review · Experienced 2026-05-22 ·
★★★★★
Unable to cancel SLING tv
I canceled SLING tv on 4.27.26 and received an email confirmation. I was billed for the next month on 4.29.26. I requested a refund, and did not receive a response so I watched SLING. It is near the next billing period so I tried the Chat and was told no refund could be issued because I used the service after canceling it since it was not turned off. Crazy
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Jonathan Herzog · 1 review · Experienced 2026-05-20 ·
★★★★★
Too many issues to mention
Too many issues to mention. Constantly get commercials playing over the actual show you're trying to watch. I have used sling for years and it's constant frustration. Sports cut off if things go to overtime so you don't get to see how it ends. Constant coding issues that ruin what you want to watch. At least 3 or for issues EVERY DAY. Then when things go wrong there is no way to actually talk to a human, no phone number when you get charged the wrong amounts or want to actually see the show you've recorded for example.
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Gary Caruana · 1 review · Experienced 2026-05-17 ·
★★★★★
I've have been using sling tv for years…
I've have been using sling tv for years and enjoyed it. BUT I pay with a gift card and do this every 6 to 8 weeks to afford a budget. On the day I went to add gift card, it told me I couldn't. It was on the last day I was to add a giftcard to continue service and they would not allow me to keep service. So I basically wasted an 80 dollar giftcard and they wouldn't help me. You can't even talk to a real person at customer service. I would change this review if they would just accept my gift card but no luck.... oh well.
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Rob Loubser · 1 review · Experienced 2026-05-16 ·
★★★★★
This channels sucks
This channels sucks. I spent $5 to get a day pass to watch NHL hockey and I got softball instead. Then I am forced to waste 60 minutes of my time getting a refund from their crappy customer service.
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Obsidian · 1 review · Experienced 2026-05-11 ·
★★★★★
Service sucks and always buffering…
Service sucks and always buffering. Going back to YouTube TV.
B
Brenda Davis · 1 review · Experienced 2026-05-10 ·
★★★★★
Tried to watch the NHL playoffs and it…
Tried to watch the NHL playoffs and it would constantly buffer/glitch. Missed parts of the game. Don't waste your time or money on this service.
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Bruce · 2 reviews · Experienced 2026-05-10 ·
★★★★★
Tried Sling to watch NHL playoffs
Tried Sling to watch the NHL playoffs. During the first game, Sling froze FIVE TIMES, and could only be resolved by turning the TV off and starting over. I missed a lot of the game....the games that were the whole point of buying the service.
I have fast internet, one device and never have an issue with Netflix, Prime, HBO Max, Paramount+, Acorn, BritBox, AMC or any other streaming service....only Sling.
For me, I didn't receive a usable product.
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customer · 2 reviews · Experienced 2026-05-10 ·
★★★★★
So bad
So bad. Two games stopped recording at the end. The customer support is all automated and send you in endless loops of non help. They would not refund even a portion of my money after they agreed the Dvr service was not working. They only told to to restart the ap. That was the only advice. They would end the chat support sessions out of nowhere. Make you start over with new chat. Confusing and terrible. Wasted my money.
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Harold Adams · 1 review · Experienced 2026-05-07 ·
★★★★★
100% false advertisement you don’t get…
100% false advertisement you don’t get what you pay for
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DRG · 5 reviews · Experienced 2026-05-06 ·
★★★★★
No notice of price increase and wont refund
On May 6th, 2026, Sling TV initiated a charge on my account for more money that what should have been due. Upon checking their site it was noted that there was a price increase on one of the services they offer but they did not provide any notice of said price increase. Upon contacting customer service I was told they would not provide a refund even though it was 100% Sling TV's fault for not notifying about the price increase. Buyer beware. This company knows nothing about customer service or transparency. Purposely not providing notice of a price increase and then denying a refund is simply greed, and probably illegal, for which I hope they will suffer great loss. If there is an AG out there reading this, please inquire with this company as to their underhanded practices. This deceptive practice deserves ZERO stars but that is not an option unfortunately.
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Dawn Sanders Bell · 1 review · Experienced 2025-11-10 ·
★★★★★
Sling needs to fix their app
I have had Sling for a few years. EVERY single day over the past 6+ mos the feed locks up or just boosts me out of the Sling app (several times a day). This happens more often with the DVR. I looked to see how much I was paying. I started out (2023) paying $45 with no streaming issues. Today I am paying $60.99 for a subscription that doesn't work. Buh bye Sling.
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Mahmood Ahmad · 1 review · Experienced 2026-05-03 ·
★★★★★
PSL Prejudiced commercial services, IPL on all channels
Sling managers showed their Prejudice by not showing PSL 2026 Final match. All Willow sports channels were occupied by IPL and old PSL matches, completely black outing PSL Final match. Perhaps first occasion during my subscription for last 11 years. Extremely poor and uncommercial attitude. Definitely I will unsubscribe from Sling unsatisfactory commercial services.
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Fred · 4 reviews · Experienced 2026-04-14 ·
★★★★★
Sling TV AMC Plus offer is a ripoff
Signed up for their $5 "special" for 30 days of AMC + I thought. Its a scam they carry only parts of the AMC Plus library. Example : one AMC series called this City is Ours is missing episode 2, 6, 8. Why even bother posting it for viewers.
Their website is providing false advertising! Last night I subscribed to the Essential plan rich contains ESPN and found that it only allows one stream. I checked their FAQs and saw that adding the Select plan would allow an additional 3 streams so I upgraded. This information was false! THEY STILL ONLY ALLOW ONE STREAM FOR ESPN. THERE REFUSING TO REFUND , REFUSING A MANAGER ESCALATION AND KEEP ENDING MY CHAT!!! I WILL BE SUBMITTING A COMPLAINT TO THE BBB AND DISPUTING THE BANK CHARGES
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Lee slaughter · 3 reviews · Experienced 2026-04-30 ·
★★★★★
Company policy to continue charging after cancellation because they don’t turn off service
The video reception was very flaky at times on many of my recordings.
I cancelled service over 3 weeks before it was set to renew. And when I noticed that it was still on 2 days after it should have stopped they charged me for the next month. After chatting on their website they said that was company policy. I take that as meaning it’s their policy to cheat their customers. Never again Sling!!!
