Sling TV (sling.com) has a 1.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 92% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
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Dawn Jacobson · 2 reviews · Experienced 2026-08-05 ·
★★★★★
Sling uses bait-and-switch tactics
Sling currently advertises their Sling Blue service, in my billing zipcode (94590) for $45.99/mo., but then attempts to bill me $54.99/mo, claiming that the extra $9/mo is for "local stations." There is NOTHING on their website, or in the "fine print" of the offer to indicate that this is the case. Attempts to reach out to Sling regarding this bait-and-switch tactic have proven fruitless--their live agents simply state that they can't/won't drop the local stations, won't honor the advertised price, and won't do anything to move my concerns on to a supervisor.
Sling is proving to be a company that has little interest in their subscribers, other than their credit card numbers.
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Glenda · 1 review · Experienced 2026-08-02 ·
★★★★★
I am just about to cancel my…
I am just about to cancel my subscription! I am si tired of watching the same news programs on after the other! It buffers and them come back with a different program!! If I can watch it correctly I’m going to cancel sling altogether
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Richard Sauerzopf · 1 review · Experienced 2026-07-28 ·
★★★★★
So we tried Sling TV, not happy
So we tried Sling TV for about a month now and it’s disappointing. The biggest problem is the freezing, if we try to fast forward then hit play it freezes and you have to go completely out of the app, start a new app then cancel that to get back to your show. The fast forward and reverse do not work all of the time. Will be dropping Sling
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Daniel · 2 reviews · Experienced 2026-07-23 ·
★★★★★
Golf Now commercials.
When I watch something on Sling I get subjected to a toothy beaver telling a golfer to get golf now app. The ads are relentless and make me want to destroy my television but I know that's not the way to confront a problem so that's why I'm writing this review.
Sling makes it almost impossible for you to cancel your subscription so I ended up having to take another month and I can’t even get my channels on Customer Service keeps saying it’s my fault I can’t help it their app isn’t connecting to the Internet on my TV every other app I have is so I wanted my money back for the last since the 13th they basically told me to shove it
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Cindy · 6 reviews · Experienced 2026-07-20 ·
★★★★★
I ordered the day pass specifically to…
I ordered the day pass specifically to watch the Brewers game. Tried to watch and it was unavailable and I cannot cancel a day pass. Very disappointed. Will tell friends and family to avoid being ripped off by sling
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customer · 2 reviews · Experienced 2026-07-20 ·
★★★★★
Sling is Taking My Money but Preventing Me Access!
I have been a Sling subscriber for a year now, and all of the sudden, they are blocking me from accessing the website and the app. I have paid my bill consistently, yet they are not providing me with access to the service--how can this be legal?! There is no customer service phone number to access. I tried contacting their parent company, Dish, because they have a customer service line, but they refused to help me.
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Patrick · 1 review · Experienced 2026-07-09 ·
★★★★★
Doesnt matter what you wanna watch it…
Doesnt matter what you wanna watch it basically the same on every channel and that channel is the load screen. 1gb connection using ethernet cord still about 5mins/hr of load screen its worse at peak times. After 8 hrs it wont let you watch sling for longer than 1hr without interrupting your show or having to close out of sling and reopen it. They will also claim you get access to mainstream sports but only get reruns. You cant watch any important final match sport (world cup,superbowl,nba final game) none of witch is played live. Every channel on sling can be watched for free on other nonpaying apps. I do not reccomend wasting you time and money on this scam company.
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B A · 1 review · Experienced 2026-07-12 ·
★★★★★
Bought one-day pass to watch a game
Bought one-day pass to watch a game, but tried other videos and was surprised with the poor video and audio quality.
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Michael Bolling · 2 reviews · Experienced 2026-07-13 ·
★★★★★
Horrible
Horrible, not sure how else to describe it.
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Ian · 1 review · Experienced 2026-07-09 ·
★★★★★
I canceled my service in June and I…
I canceled my service in June and I have an email to prove it. I was charged to renew in July. They would not give me a refund for various reasons such as I had watched something in July. I thought I was watching the free stream. I never watched the free stream before so I didn’t know what was available on it. Customer service was horrible and didn’t resolve anything. They just spam send the terms and conditions and ignore requests. Unethical company and they should be held responsible. They also don’t let you delete your payment method. Will never return.
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David Goodrich · 1 review · Experienced 2026-07-08 ·
★★★★★
Sling TV has a Scam going
Sling TV has a Scam going, They wait until you cancel because they actually have NO NFL! Then they restart your subscription and see how long it takes you to Notice. Then will only refund 1 month after you catch them steeling from you. I am battling them with My bank for a $381.00 Refund for fraudulent charges to my Credit Card. You are better off with NO TV!!
It depends on how badly you want to see something…
It depends on how badly you want to see the content. I've watched it twice in the last week. Each time, the ads kicked after about 10 minutes of the content I wanted to see.
Now, I will think twice every time I choose to watch Sling.
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customer · 2 reviews · Experienced 2026-07-01 ·
★★★★★
Terrible
Terrible. Signed up for a plan that said what I wanted was included, it wasn't. Been signed up less than 24 hours and they refuse to refund. Never again.
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Dorron · 2 reviews · Experienced 2026-06-28 ·
★★★★★
Avoid Avoid Avoid Do not sign up pay extra for another…
Do not sign up pay extra for another service. Sling doesn't let you do that!
What does 2 years of a true sling customer who never ever ever writes reviews? Avoid at all cost. There is zero customer support, they have zero clue what they are talking about and have zero empowerment to do anything. I honestly don't think they are even trained at all.
I have been with sling for two years. In January I was notified my plan was increasing. Great not a problem, so I decided to downgrade to a lower plan from $50 to $45 All good! Really...
January $45
Feb $45
March $45
April $45
May $45
June $51.40
So I went to the support spoke to two agents one named Khalil Baron plus a supervisor named silver. I do have three transcripts downloaded to prove it was a real experience.
I asked why was I charged $5 more this month?
Answer...taxes
I asked why then was this not charged since January?
They said oh this is a one time charge next month it will be $45 again
I said ok was their a policy change? I did not receive formal written communication.
They said... this is the policy and next month it will be back to 45.
Ok so I checked my billing dashboard. Next months charges $51.40
So back onto chat and asked for a supervisor.
Waited 9 minutes. I said can I speak to supervisor and I got one. So I asked please tell me why I'm being charged $51.40 and not my usual since Jan 30th $45.
Silver the manager explained it's taxes and I asked again what has changed since Jan 30th. He said in order not be charged you need to file tax exemption? I said tax exemption?!!! Tell me what what has changed since Jan 30th? He said you updated your payment method from a card that expired and I said yes same address same state same everything so again why the extra charge.
It went from its just a one time charge to it's our policy to you need tax exemption to because your updated your reimbursement.
I have three transcripts in hand. It's a joke. I originally downgraded not to pay $50 to end up paying $51 for the basic package less channels and the absolute horrendous user interface.
Look, I'll be honest they seem to not care if you want to cancel services at all really there was zero sentiment to the contrary. In fact I think it's their policy to churn and burn.
There is better services out there and for better value. Pay more for less headaches and zero surprises.
Do not go with sling tv I regret it! Don't believe the marketing I'm a marketing consultant for brands online. Avoid at all costs it's not worth the stress!!!!!!!!!!!
I'll be cancelling at the end of the month it's not about the $5 it's a principal and for that $5 they have lost my service and trust for good period end of story a absolutely horrible business model that will soon be the end of what they built as an alternative to the others with customer care and flexibility.
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David Rosen · 8 reviews · Experienced 2026-06-26 ·
★★★★★
There have been a lot of bugs
There have been a lot of bugs on my TV app and on my laptop. The customer service chat agent didn't clearly understand what I wrote.
If you want to watch the World Cup do not use sling with fiber optic internet they deliver a mine craft like experience to the game. They have so much lag, bad loading speed constantly and so hard to watch. Not to mention terrible customer service. Any other provider is worth the money sling is a scam.
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Ann C · 2 reviews · Experienced 2026-06-25 ·
★★★★★
Bad service
If I could get them a zero star I would. Poor customer service they change things without them notifying you. You can no longer talk to them on the phone if you have a problem only chat and its no better. TV service never works right.
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Melvin · 2 reviews · Experienced 2026-06-24 ·
★★★★★
Slang is worse than the plague
Slang is worse than the plague. Avoid this company at all cost. it’s like the old song Hotel California. You can check in but you can never check out. Pay for a $4.99 three days subscription and the next thing you know they’re charging you over $40. When you complain to them over a chat, they tell you there are no refunds. I’m surprised Amazon is associated with them. When you bring the issues that you were having, Amazon tells you to bring the issues up with Sling. Amazon is no help at all the bottom line, stay away from this company.
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CT · 1 review · Experienced 2026-06-22 ·
★★★★★
Horrible customer service with…
Horrible customer service with misleading terms that don’t provide the customer with needed information about the plan. Unwilling to listen to concerns and ultimately designed to provide subpar services.
