Sling TV (sling.com) has a 1.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 92% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-10.
This is a terrible company with worse customer service, the agent abruptly left the chat, I paid for Package under the pretense I will be able to watch a specific show I even upgraded since they said that what I needed I was not only not able to watch what I paid for but they refused to refund my money, I paid for a service I didn’t receive, it had been under 24 hrs. Ten out it ten do not recomend.
Hard to navigate. We had to frequently restart and use the QR code sign in that didn’t work. Go any other route.
I signed up for a one day pass and somehow it turned into a monthly subscription that I just found out I've been paying for 5 months. When I reached out to get this billing issues fixed they told me they can't make mistakes and they the most they could do was refund one month of service. Unfortunately I had to stop the charges via my credit card. With better options like YouTubeTV sling will not be around much longer if they dont fix their customer service.
Their customer service is trash. I have had issues with billing after some service changes. I prepaid 3 months but because there were some changes, they still charged me monthly payments. Their response is that they cannot help since I'm paying through PayPal. They would not waive 1 month of payment even though I paid for 3+1 months due to their horrible system and lack of customer service.
I tried to set up service with sling yesterday. Couldn't get to the basic log in on my TV. After contacting customer service who wanted to reset my password several times. It did not work. I knew what the password was I couldn't get to the screen to even put in the user name and password. After 30 minutes of zero help. I canceled the service. If this is how their customer service is from the beginning I'll go elsewhere for TV.
Sling cancelled my subscription because they said Apple Pay didn’t pay the bill; even though on our CC says they paid it. I finally got to talk with a customer rep and they said I could resubscribe for a higher price. lol. No thanks!! Don’t recommend Sling based off of poor customer service and tricky changing the price.
After making subscriptions adjustments, I lean that SlingTV has been double charging me for months! Trying to fix it is impossible unless you don’t have a full time job. They advertise great, with lots of good service options and upgrades available at a good price. The problem is GETTING THEM TO HONOR THEM.
Very hard to navigate. Had service for less than 24 hours and cancelled. No satisfaction guarantee period to cancel. Charged for a month.
According to online I should have been able to watch a specific show on the Sling day pass. Turns out I couldn't. So I wanted a refund. The Agent tells me a refund isn't available at that time. Then when I questioned how it was they couldn't do a refund. Suddenly the Agent could do a refund after all. It is unacceptable to be lied to by Sling TV. I wonder how many others accepted the lie. When I asked to speak to a Supervisor. I was flat out told no. Then he disconnected. How is that channel even in business?
I've tried 80% of the streaming services, and none are even close as bad as Sling is. The only reason to use Sling is it is a bit less expensive. But that's the only l positive cause the service itself sucks. I will be watching a show and the end is cut off, it as your fast forwarding or anything to what your watching or looking to watch the app will just kick me out and go back to my fire TV menu. I don't understand why their service is so bad but is the last service I'd use again, unless it's all you can afford.
Signed up for the 5 month sports package for College Football. The service was awful--constantly lagging or the audio was out of sync. Watched on different devices (Mac, Samsung TV, LG TV). I have Wired internet throughout my house. So, yes, I have ethernet cables connecting to my household computer and all the TV's throughout. Logging on Safari never worked. Had to use a different web browser. That would have been ok if not for the constant buffering/audio problems. Just for context, I have used Youtube TV and Hulu in the past for college football season in the past and never had as much trouble with either than I did with Sling. Also, the interface to find games is abysmal. I would search for games and they would not be listed. I missed about 10 high profile games because either they weren't shown or the interface didn't list them. I signed up to watch college football and half the time I couldn't watch what I wanted. Finally, I signed up for a 5 month subscription. Apparently, they consider this a promotion.....I'm absolutely positive I didn't see anything showing that this was a continuing subscription. I was charged $75.99 at the end of January and February 2026. I could only find a chat function...they did refund the Feb. charge but refused to refund the Jan charge. I asked to speak to a supervisor and they "hung up" on me. I am now in the process of disputing the charge with my credit card.(I didn't catch the Jan charge when I paid the CC in feb.--so my fault there) You get what you pay for and the low cost of Sling doesn't justify the poor service and shady sales tactics.
I downloaded Sling tv app,ordered blue package,set up my account. It NEVER came through. After several attempts to call them,they could not locate my acc. I was told to file a dispute thru payment method. Dispute was filed n I still got denied a refund of $48.75. BOO to Sling tv n Chime. I will be notifying the Att Gen office come Monday morn.
Sling tv has been charging me twice for one service. In February of 2020 a service fee of $5 dollars was needed to uphold current service. Since then and every month after I’ve been charged twice a month for one subscription. If you’ve ever been overcharged by sling TV speak out I would like to start a class action lawsuit.
Beware of purchasing a day pass to watch a certain game. Sling advertises as available with a day pass, only to find out AFTER the purchase that the game is blacked out. Then, when you request a refund, they say no and just click off.
I wish I could leave zero stars. Sling won't let us log in after several years of subscriptions. Customer service says nothing they can do. This is a worthless platform and I hope they lose their current sports licenses and never gain a new one. They are absolutely horrible and I would recommend you do not waste or lose your money, as I have.
Went with Sling because, at first impression, it sounded like a good deal. We added Paramount+ to our package because they had some shows we liked. Opened the app on our TV to find the shows and couldn't. Paramount+ shows up but 1) I couldn't find the show anywhere and 2) there's no way to search for it. Promises, promises. It's no surprise Sling is owned by Dish Network; they suck too!
So, I used Sling Tv for a few months. When I was done with it, I canceled. Back on Dec 28th 2025. Then in March I noticed that they have been charging me for three months, (over $200), after I received a confirmation from them saying that the account was cancelled. The next day I chat with them. Without me knowing they charge me the moment the conversation started. Then they offered me to cancel my account for me, (even though I already done it twice), they said that my account was still active! After that they offered me to give me a one month refund, so the amount that they just charged me at the beginning of the conversation. I asked for the other two months. They said that it is not their policy to give more than one refund. They also said that the moment I signed the contract to use Sling TV, I agreed to this terms. I asked her to bear with me while I analyzed the situation to see if I understand. I said, so, even though I cancelled my account back on December 28th, 2025, and I received an email confirming this action. And then, I cancelled again two days ago, and received an email confirming the action, my account was still active. Then, you guys charge me every month, and now you said that I signed for this? That doesn't sound right. She hand up on me. At the end, I had to talk to my bank, and they will help me with this. They were familiar with Sling Tv, and how they work. If you can avoid their service. They WILL STEAL FROM YOU, AND THEN TELL YOU THAT YOU SIGN FOR IT.
I was one of the first to use SLING. But like with all the other free apps, now they charge. Not worth it! I had problems with it not playing, voice not insink, limited viewing menu and so on. I have and will continue to boycott this company and app services. I also discourage anyone who may be interested in it. NOT WORTH SUPPORTING THIS COMPANY! Total lies now! "ALWAYS FREE ON SLING TV"
The main reason why I signed up for Sling was because of the unlimited DVR with no time frame on how long you have to watch your recordings. Now they only give you 9 months before they are automatically deleted.
I think sling is fabulous but what’s truly fabulous is whoever is doing the commercials is doing a great job because when I hear one, I spend the rest of the day singing it slightly let you do that. It’s in my head all day love it.
102 reviews matching