Wonderful products and packaged nicely
Wonderful products and packaged nicely! Our guinea pigs love the hay! And we even received a free small bag of treats for them :)
About Small Pet Select
Data updated- Website
- smallpetselect.com
- Category
- Animals & Pets
- Location
- United States ·
- Status
- Unclaimed
- Last 12 months
- 69 reviews
- Replies to negative
- 100% (2/2)
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Is Small Pet Select legit?
Small Pet Select (smallpetselect.com) has a 4.9 out of 5 rating on OK.one, based on 69 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
It was my first time ordering timothy…
It was my first time ordering timothy hay from Small Pet Select and i will be repurchasing. I can tell my order was packed with care. I received free treats for my buns and a cute note from the team. Very good quality! it’s exactly what i was looking for, and delivery service was on time.
Makes my chickens happy!
My chickens love the snacks and I love that they’re healthy and my girls are happy.
shipping took to long
shipping took to long, my package got lost never left the for a week. and when I got the hay was mostly hard piece the guinea pig won't eat. for 100$ I expected better quality
Reply from Small Pet Select2026-07-30
Hi Kristine, Thank you for taking the time to share your feedback. We're sorry your Small Pet Select Timothy Hay order was delayed. After reviewing your order, we found that it was caught in a shipping platform printing glitch that left the label in a "created" status and delayed the shipment longer than expected. While the issue has since been resolved, we understand how disappointing that delay was for you and your guinea pig. We're also sorry to hear that the Timothy Hay wasn't the quality you expected. That's a separate concern, and we'd like the opportunity to take a closer look. Please send us a few photos of the hay at [email protected], and we'll be happy to review it with our hay quality team. We appreciate your loyalty and want to earn back your confidence. Small Pet Select
The hay always smells fresh
The hay always smells fresh, and the shipping is really quick. The 2nd cut is the only one my rabbits seem to eat enough of.
Very helpful in choosing the right…
Very helpful in choosing the right product for my bunny
I’m beyond satisfied with my order
I’m beyond satisfied with my order! It’s the little things that always get me and when I received my first order they gifted me a plaque with Benito’s name and it’s was just so thoughtful of the company to gift something like that!! Plus my bunnies really do love you’re hay and chew toys!
Prompt service and my buns love the…
Prompt service and my buns love the Timothy. Highly recommend.
Fresh, on time, flexible
Deliveries are always fresh and on time, and the company makes it easy to adjust subscription timing.
Always super quick delivery and great…
Always super quick delivery and great products! Thank you :)
Fast delivery for products I trust for…
Fast delivery for products I trust for my bunny
Awesome company
Every experience I've ever had with this company turned out very very well!!
Highly recommend
Very quick service, easy to order online, friendly and inviting experience when receiving our package welcoming us to their business! Everything was great quality.
EVERYTHING IS EXCELLENT FOR MY FUR…
EVERYTHING IS EXCELLENT FOR MY FUR BABIES 😻
Good choices
Good choices, easy to select, delivered promptly. Thank you
Two very happy bunnies
My rabbits love the foraging boxes and treats! I caught one of them hoping up on the treat shelf to steal the meadow twists! A sample treat was thrown in our box too, and they love it. I was able to even use the box everything came in to make another foraging box. Thank you guys!
Great bunny hay, great service!
My bunny's favorite hay is your ultra-soft timothy hay. And it didn't take long for you to get it here. And I loved the card with the bunnies on it thanking me for my order. I love Small Pet Select!
Very nice
Very nice. Came with freebies
Hemp pelleted litter
I recently switched to hemp pelleted litter for my small pet, and I’m really impressed. It has incredible absorbency and does a fantastic job of controlling odors naturally, without any heavy artificial fragrances. Because it’s made from hemp, it’s virtually dust-free, which is a huge plus for my pet's respiratory health (and mine when cleaning the cage!). The pellets hold up well and don't break down into mess easily. It’s a bit pricier than standard wood pellets, but considering how long it lasts and that it’s completely compostable, it’s 100% worth it. Highly recommended!
Hay not as fresh as previous box
The previous box of Timothy hay was near perfect. This last box, however, was more like first cut rather than second cut. It has more yellow stalks and seems much drier. I'll see if my bunnies will eat it. I had such high hopes after my previous 25 lb. box of 2nd cut hay. On a positive note...Small Pet Select is very fast with delivery!
Reply from Small Pet Select2026-07-27
Hi TLT, Thank you for taking the time to share your feedback. We're so glad to hear your previous box of 2nd Cut Timothy Hay was such a hit, and we appreciate your kind words about our delivery speed. Because hay is a natural, farm-grown product, every harvest and every cutting can vary slightly in color, texture, stem size, and moisture content. Even within the same cut, no two boxes are ever exactly alike. We wish we'd had the opportunity to help before you left your review. If a box of hay ever doesn't meet your expectations, we encourage customers to contact us directly with a few photos. Our Customer Success team is always happy to review the hay with our experts and determine the best way to help. Thank you again for your feedback and for choosing Small Pet Select. We truly appreciate your support and hope your bunnies enjoy their hay. Small Pet Select