Great Experience
Great Experience Smart Biz was exceptional. He made the process go extremely easy. He was always available for questions and was great on following up.
About SmartBiz Bank, N.A.
Data updated- Website
- smartbizbank.com
- Category
- Money & Insurance
- Location
- United States · Chicago, IL | San Francisco, CA | Austin, TX
- Status
- Unclaimed
- Last 12 months
- 31 reviews
- Replies to negative
- 37% (10/27)
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Is SmartBiz Bank, N.A. legit?
SmartBiz Bank, N.A. (smartbizbank.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 86% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 37% of negative reviews; 31 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
good jaband good atention thanks
Karena was so great to work with
Karena was so great to work with! I had a great experience and I am thankful to be working with Karen! Great client services and so patient
Extremely smooth and simple process…
Extremely smooth and simple process working with the team. Everyone was on top of their game and I was surprised at just how quickly everything took place. The rates are great and the terms very favorable.
SmartBiz was great
SmartBiz was great! Very responsive and a pleasure to work with. This is third time using SmartBiz and will be going back in the future if needed. I would recommend them to anyone who needs business funding at a reasonable rate.
This was a difficult process but our…
This was a difficult process but our representative was tenacious with details and got the job done for us with excellence. Kudo's to our Rep.
Best experience ever with business loan.
The process was fast and easy, It took only a week to get the approval. I would recommend smartBiz 100%. Definitely they will be always my First option to keep growing my business.
It was great I got a loan very easily
It was great I got a loan very easily. I just filled out an easy application and they did the rest. Thanks
My experience with SmartBiz was one of…
My experience with SmartBiz was one of the most easiest loan processes I've ever experienced. Rob and Chris both are the best! Very professional, knowledgeable and a pleasure to deal with. If you are in need of a business loan, please let SmartBiz be your first choice, I promise it was smooth sailing!!!!
Great customer service
Great customer service, attention to detail, communication and choices.
Painless!
Thanks to SmartBiz, we are breathing easier today! My small grooming salon is growing fast and this loan will help with our growing pains! The process was easy and painless! The attention to our small business made us feel big!
SmartBiz helped our small salon out…
SmartBiz helped our small salon out during the Covid epidemic when know one else would. I was beginning to lose all hope on keeping our salon open. Thank you so SmartBiz for having our back!🥰
Our account manager Pam Lopez was…
Our account manager Pam Lopez was amazing, kept us up to date on what was happening and where we were in the process. It was a very smooth transaction.
Kevin Richgels
Kevin Richgels walked me thru the process and made it seem doable.... even with the mountain of paperwork needed to get to the finish line. He was right there with me every step of the stressful way. I would recommend anyone to work with Kevin and his staff. Thank you!
Excellent follow up and…
Excellent follow up and professionalism. Almost too good to be true, but it was true!
An excellent company to help small…
An excellent company to help small businesses to get funding.
Great to work with
Great to work with, however, i believe because Nick Hogan is super good at what he does!!!
I worked with SmartBiz Loans to Apply…
I worked with SmartBiz Loans to Apply for an SBA loan. It was a great experience and it also gave me an opportunity to think about my business from a lender's perspective, which was very helpful in evaluating our business. The person assigned to my application process, David L., was amazing to work with; he was very responsive and made the process easy to understand. Each request was explained so that we were always on the same page, which made it easy to gather all documentation, because you knew exactly why it was required. Just a great experience. I would recommend SmartBiz to anyone seeking SBA or other funding for their business.
Fair
Nobody can explain you, when you call nobody answer the phone
Chris Schreiber was professional
Chris Schreiber was professional, helpful, thorough, and friendly. My SBA got approved, so I’m ver excited. Again thanks to Chris Schreiber and SmartBiz for making the process as seamless as possible.